kumabikes.com Opiniones 109

All the guys were attentive, kind and helpful. I left very happy with all the services completed. The bicycle left the place functioning in very good condition.

Great customer service. The staff are very knowledgeable and gave us great advice and support I'm choosing the right ebike.

Great service, lovely, friendly and helpful staff. They took their time, and paid attention to our needs.

friendly and informative staff

good quality bike

Eoin was very easy to deal with I felt he listened to my needs and he explained everything to me about the electric bike I'm delighted with my purchase personally the bike is a game changer for me

Brilliant service and explained well how the e bike worked.

Bought my cargo bike from Kuma bikes last week and could not praise them enough. Fantastic bike and absolutely wonderful customer service!

The guys in Bear cycles are all so attentive and patient. They take time to answer questions no matter how basic or silly. They know the products and can advise accordingly. Special thanks to Lucca for his help and guidance in my purchase of my M1.

Tried to ask some questions but the guy was distracted after phone call seems he misslayed something let's hope things are better when I collect or if I collect the bike very disappointed 😞

Excellent knowledge and given without overselling. I was buying with 'cycle to work sceme', paperwork done without a problem. Store is located conveniently and they do servicing and repairs.

Delivery issue

I used the bike to work scheme.
The whole process was very smooth.
Staff were knowledgeable and very helpful.
My opinion is influenced by the fact that I’m loving the bike.
I chose an Ado Air 20 Pro and it’s great.
Folding e-bike, good for taller riders, low maintenance (carbon belt)

I dealt with Kuma across both their shops in Rathgar and Clonskeagh. First port of call was maintenance on my old bike which was done quickly and thoroughly. Their mechanic even spotted a defect on my bike that had gone unnoticed when I had it serviced elsewhere. Second time, I was looking for a high spec bike which Kevin was able to source for me at a very decent price and combine with the bike2work scheme. Very happy with it, great quality and lightning quick. Good communication throughout the sale. Will definitely use for my next bike purchase.

When I went looking at an e-bike in Kuma Colin was so helpful through the whole process. Gave us so much information and even allowed us to take bikes out for a test drive.. super friendly and easy process to buy my e bike through bike to work.. looking forward to all the places it will take me.

The first thing was the friendly staff….spacious sales room but it was the service and knowledge from all 3 of the sales team… l changed my mind 3 times before l bought the bike that suited me…. Dealing with all 3 team members at different times…. Their knowledge of the different types of bikes was excellent… hence why l changed my mind… all pointed out the what would suit me or not… finally head filled with the information… l choose a cargo bike that suits my needs plus as the lads informed my they also service bikes when needed so judging by their sales experience… the after sales should be just as good… the only fault is that they do not sell a full range of baskets for the bikes.. l would prefer to have bought one there…They also gave me the information l needed for cycle to work scheme to purchase the bike and get tax back 😊

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i got my bike fixed in the Cork kuma bikes shop. it was overall a great experience, they gave me a budget (it was in bad shape) and did it within it! it was fast and they were so nice. Will use their services again!

Amazing service

Although I did not purchase a bike from their wide range of electric bikes, I found any enquiries were dealt with in the most pleasant manner and would have no hesitation in recommending this new shop for their attention to detail. I actually brought my bike in for servicing/fixing which was expertly done at a very reasonable cost, so on that basis, I will definitely visit this shop again, mainly for the friendliness and advice should I need it.
I should note that whilst I was in the shop, I noticed that they offered another customer a free trial on one of their electric bikes, which impressed me greatly. Overall, I really think they will be a roaring success here in Cork city in a very convenient location.