Lady V London Opiniones 

123
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Beautiful designs and shape, but fabric was such poor quality, like swimming costume material. You can tell a fabric is cheap, because when you stretch it, the colour disappears. I got them in t... Ver más

Valorada con 5 estrellas sobre 5

Ho acquistato due abiti in data 12/09, arrivati oggi, 21/09. Bellissima fattura (made in London), prezzi molto vantaggiosi, la taglia rispecchia la realtà, ci si può aiutare con le misure riportate... Ver más

Valorada con 5 estrellas sobre 5

The dresses are simply stunning. I have, probably, coming up to 30 in my wardrobe. Sizing is spot on (for me), fabric is very forgiving, and super designs. On the rare (very) occasion I have need... Ver más

Valorada con 5 estrellas sobre 5

I'm always cautious buying from a brand I am not familiar with. However, the beautiful dresses proved too much of a temptation! I now own six (or more) Lady V dresses. They fit well, with a litt... Ver más

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Información sobre la empresa

  1. Eventos y entretenimiento

Escrito por la empresa

Lady V specialise in fabulous and feminine dresses, inspired by the silhouettes of the 1950s and in breathtakingly beautiful prints. Available in Sizes 8-30/32 and designed for the modern figure, we are proud to manufacture all our dresses in London, UK.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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3,3

Todas las opiniones

(123)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Stylish dresses, with pockets, great for all

I absolutely love these dresses! The quality is brilliant AND they have pockets!!
I only started wearing them in November and now have 10 and get so many compliments on all the patterns.
Lyra style is probably my favourite as the wrap style top half makes it super easy for breastfeeding a little one!
I'll certainly be buying more and I recommend them any chance I get!

Delivery has always been super speedy too x

30 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Fabric has cheapened over the years, very little selection

This used to be my favorite store but the selection, service, and quality has been declining rapidly. I have a large collection of older dresses from them that I LOVE. Beautiful prints with amazing silhouettes. I even wore an Isabelle style dress to my own wedding! Unfortunately, I've ordered twice in the past year and the dresses are not the same. The fabric is much cheaper, there's way less to choose from, and customer service questions are unanswered. The fabric is now super soft and stretchy, and for me it now falls lifelessly down in unflattering ways, heavy and floppy. It's no longer the wearable art, just a normal dress that could likely be found anywhere. Very disappointed.

17 de febrero de 2025
Opinión espontánea
Logotipo de Lady V London

Respuesta de Lady V London

Hello, Abby from Customer Service here! I am so sorry to hear that you have been left disappointed by your experiences recently. Due to some supply issues, we definitely haven't been able to release as many of our gorgeous cotton dresses as we'd like, but we're getting back on track! We're about to release some new ones on the site soon, for our customers who prefer these styles. I would personally like to apologise for any customer service questions that have gone without answers - while I can't see anything outstanding on the system, I completely understand how frustrating it is when you're trying to get information. If you do have any issues, or queries, please pop us an email to info@ladyvlondon.com or DM us on our social media pages and I'll ensure this is dealt with as a matter of urgency. Once again, I'm so sorry this has been your experience lately, please do reach out to us so that we can make it up to you!

Valorada con 1 estrellas sobre 5

Awful quality of clothes

Awful quality of clothes, no wonder they have a ridiculous time frame to return with no leniency. Avoid at all cost.

6 de febrero de 2025
Opinión espontánea
Logotipo de Lady V London

Respuesta de Lady V London

Hello Amber - I'm so sorry you've been left disappointed by your recent purchase and our returns policy. We'd like to learn more about what went wrong on this occasion, and what wasn't right with the dresses. If you'd like to discuss this further, we'd love for you to reach out to us at info@ladyvlondon.com or pop us a DM, and we'll do what we can to make it up to you!

Valorada con 2 estrellas sobre 5

Beautiful designs, awful quality

I bought two dresses in the Christmas sale. At £35 each, they were discounted, but not excessively cheap. I love their woodland designs, the hedgehog dress in particular I fell in love with!

The quality was awful. The stitching was wonky, and the Lyra dress had visible seams down the front: it looked like they’d been snagged, but it was just sewn that way. The Arabella fabric felt like swimming costume material. I own many polyester dresses, but this is a particularly nasty quality one.

I sent photos and was sent a prepaid label, but no response to me asking if it was a bad batch.

I can only assume all the dresses are therefore that poorly made.

A real shame, as I bought one of their dresses preowned, several years ago, and it’s gorgeous, and washed and worn well. They seem to have begun to cut corners in production.

Can’t fault their customer service, though, I was refunded promptly, just disappointing to be down £3.99 and not get the beautiful designs they show on the website.

26 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been a customer of Lady v Lonon for well over 10 years

I have been a customer of Lady v Lonon for years...............I must have over 100 dresses. I am reading the reviews and got to say, they are pretty pathetic. I got some dresses 10 years old and they wash well....keep the shape keep the colour. If I buy something from another company I am always disapointed and go back to lady v london. If needed I will show you the wardrobe I have of dressed......I even got a bag full I am going to sell as they dont fit me any more.

5 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Buyer beware

It should have raised a red flag or two that there are no reviews on the website, but clearly I was not being a smart shopper that day.

Items arrived in a reasonable time frame, however the fabric looks and feels very cheap, which is not what I was expecting for the price paid. There was a noticeable difference between the size 10 garments although the styles were similar. I have purchased from this company before and got a good quality vintage-style tea dress: they appear to be moving toward plasticy polyester jersey for most of their styles so I would carefully consider what you're bying.

Returns are at the customer's expense, which is quite frankly a rubbish tactic to get less invested people to keep sub-par merchandise.

14 de septiembre de 2024
Opinión espontánea
Logotipo de Lady V London

Respuesta de Lady V London

Hello Dr Foster. Thank you for taking the time to leave this feedback. We're really sorry you were left disappointed on this occasion. I would just like to let you know we still do offer the same cotton Tea dress that you purchased previously. We have not changed the fabric of this. We have also, for many many years, offered polyester dresses and some of these are our most popular styles. We try to cater for everyone but we totally understand that not everything will be to everyone's tastes. We also do have a section on every product page that states the material composition of the dress you're looking at.

We feel disappointed that you did not reach out to us to give us the chance to resolve your concerns directly before taking to Trustpilot, as there are certainly things we could've done to help in this situation. If you ever feel like giving us another chance, please do pop us an email and we'll do our best to make it up to you :)

Valorada con 1 estrellas sobre 5

Lady V London - dishonest traders

Lady v accused me of trying to commit credit card fraud when trying to return an incorrectly sized items.

Avoid as they are obviously the ones acting dishonesty.

7 de septiembre de 2024
Opinión espontánea
Logotipo de Lady V London

Respuesta de Lady V London

Hello David. As per our correspondence, this is not what happened. You returned items to us in an unacceptable condition. We reached out to let you know, as sensitively as possible, that items clearly worn and smelling strongly of body odour were no longer eligible for a refund. We could not, in good faith, have re-sold these to another customer. As we did not receive a reply, we paid the postage cost to have these returned to you ourselves. You then threatened to issue a chargeback, for items already back in your possession, and we told you that we would dispute any cases of chargeback fraud and that this would be taken seriously. Your above account of the situation is totally fabricated and we have tried our best to remain understanding of the situation but it's extremely disappointing that you have taken the route of spreading a false account online. It's worth reminding you that all of our correspondence to you has been in writing, and therefore your false statements are easily proven to be made up.

Valorada con 5 estrellas sobre 5

Pretty dress

I bought Red floral border-Day dress. It's so pretty, true to it's size, made of old fashioned cotton, not polyester like most clothes nowadays. And it has pockets! And fast shipping to Finland. I'm very happy of my purchase!

19 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Glad I took the chance, perfect!

Glad I took the chance
Order number #LV50235459
I was almost put off by the other bad reviews but I’d been looking for a black velvet dress with this cut for ages! The Lyra dress is perfectly cut for my apple shape 16-18 figure. It can be so difficult to find something flattering with my body shape. So I took the chance and ordered, so glad I did. I erred on side of caution and went for 18. It’s a perfect fit. The dress isn’t lined but the skirt is really full, super comfy with a small amount of stretch and it has pockets! Perfect. The delivery by Royal Mail was quick too, I got dress within 3 days or order. I’ll use this site again.

7 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered and paid for a Christmas dress…

Ordered and paid for a Christmas dress fir Christmas day in plenty if time to arrive in NZ. After a month I made contact. Sorry we lost it in the post! Does that even happen nowadays with tracking? No option of another dress. Blaming the company they use for international orders, will never buy from them again. Crap service and judging by the other reviews, rubbish quality 🙄

8 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

£8 for nothing

I ordered 2 dresses after 2 weeks still not arrived so checked tracking and been sent back.. this is not first time iv ordered and have always received. When I checked 8 addresses on their system and the one they used had 1 wrong number in post code, so I deleted that off system and reordered as they wouldn't resend only to reuse the wrong postcode and refunded but not postage so I'm down a dress and £8

19 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service non-existent

Customer service non-existent, phone number just goes to mail box which states 'full'. DPD which they use has lost my parcel and struggling to get anyone to reply to emails ect. Paid for next day delivery a week ago now, joke. This is the second time now in a row.
Lady V? What is happening, this used to be a great online shop, with fantastic clothes and service...what's gone wrong over past year???

7 de junio de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Used to be better in the past

It used to be a fabulous shop from about 2012-2021. The last 2 years the quality, variety and the customer service sank and the prices increased. For the past 5*, currently 3*. 2 months ago, I placed an order and a discount code didn't work. I mentioned it in the form checkbox, but it was ignored. The shipping is not very reasonable and very slow.

15 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

Perfect. I ordered 2 different dresses in two sizes just in case. They fit perfectly in the size I expected. I’m curvy and short. The mini dresses are perfect, just to the knee. Super good quality. Arrived on time. Amazing. I ordered 6 more on different styles. That’s me for the next two Summers! Thrilled x

16 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful.I ordered a dress which was…

Awful.I ordered a dress which was delivered on 6th jan,lovely dress but didn’t fit so I went online to return for free as advertised via Royal Mail however there was an error message saying Royal Mail could not find the company.I emailed several times and was assured this would be “fixed” and the company suddenly now have a new website which now states returns are at the customer expense.I am now well outside of my returns period with no contact at all from the company and a dress that doesn’t fit

6 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Slow and dismissive customer service

Slow and dismissive customer service - I reached out on 3rd December about a tracking number that didn't work and a missing parcel, the response was "it's been delivered here's the tracking number and link" and lo and behold it's the same not-working tracking number and I still have no parcel. All subsequent attempts to contact customer service have been ignored. I used to sing this company's praises and recommend it always , I have numerous dresses, but now I wouldn't recommend it to someone I hated.

12 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A New Fan

I just happened upon this website, browsed the dresses, ordered four that were on sale and crossed my fingers that they would fit. Not only did they arrive in less than one week, they fit perfectly and are so unique and adorable! I just ordered 4 more (and qualified for free shipping!)

20 de octubre de 2022
Opinión espontánea

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