Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone. On advising Lakeland of the situa... Ver más
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Consulta las opiniones de los clientes
You need to warn customers about dodgy clog sizes, if customers order a pair make sure they order a size larger than their regular size. Example : UK size 9 then order a UK 10. This woul... Ver más
I ordered some slippers, they were very poor quality, and the delivery was slow. The same item could build better bought for half the price on Amazon with next day delivery. Lakeland handled my compla... Ver más
La empresa ha respondido
My garden clogs were perfect and exactly what I needed. They arrived quickly and, joy of joys, via Royal Mail, who I find much more reliable and easier to deal with than the cheap couriers used by so... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de artículos para deportes al aire libre
Sobre Lakeland Active
Escrito por la empresa
Cumbrian Outdoor Essentials
Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.
Designed In The UK
Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.
Suitable For Every Occasion
Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.
Información de contacto
Unit C Heathlands Estate, Kingmoor Park, CA6 4RP, Carlisle, Reino Unido
- hello@lakelandactive.co.uk
- lakelandactive.co.uk
4,5
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 18% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered wrong size.
Ordered wrong size.
Return was very easy and replacement came very quickly.
9 de diciembre de 2025
They are exactly what I wanted for…
They are exactly what I wanted for gardening and taking out the wheelie bins.
16 de diciembre de 2025
Bit disappointing to pay £100 for…
Bit disappointing to pay £100 for wellies and not even get a shoe box. The wellies were wet through the wrapping when I opened them. They were delivered on one of the days we had torrential rain.
Good wellies though, my mum is on her second pair
15 de diciembre de 2025
Lovely pair of slippers
Lovely pair of slippers, got as pressy they look very comfy. Came quickly, no problems.
24 de noviembre de 2025
First time customer
Great choice of products & a speedy delivery service ahead of the xmas rush.
5 de diciembre de 2025
Team helpful with product selection
Team helpful with product selection. Thanks. Dispatch quick and arrived well packaged. Happy with different style, they don't seem too slippy on our very waterlogged grass when grabbing washing from the line, and feeding the birds. I like having the removable insoles - an extra bit of comfort at this time of year. :)
4 de diciembre de 2025
No issues at all
I ordered some boot laces from Lake land Active.
The website was easy to navigate, the laces arrived promptly.
No issues at all.
3 de diciembre de 2025
Website easy to use
Website easy to use, and delivery came as depicted on website, very pleased with service
9 de diciembre de 2025
From ordering to delivery could not…
From ordering to delivery could not fault Lakeland. Product exactly what was advertised and fit perfectly
8 de diciembre de 2025
Good quality silicone cookware set at a…
Good quality silicone cookware set at a reasonable price....and pink!
9 de diciembre de 2025
2 lovely strong pairs of boot laces
26 de noviembre de 2025
Great quality gloves well packaged and…
Great quality gloves well packaged and very prompt service..shame I couldn't get the gloves to fit so sadly had to return.
24 de noviembre de 2025
Item arrived badly damaged .
Item arrived badly damaged .. packing not suitable for item.
1 de diciembre de 2025
Haven't even opened the packet.
Haven't even opened the packet.
Size chart led me to purchase a size 4 for an 8 year old.
Haven't even opened the packet as its obvious they are too small.
Link to print a self funded Royal Mail return label is broken.
1 de diciembre de 2025
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