Lapis London Opiniones 

45
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

You were great, I put the wrong address and you immediately sorted out the problem, within minutes you replied to my email. It was an emotional gift that I was sending, so thank you for making my mist... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just loved the Opal crescent hoop earrings. Delicate and pretty. The customer service was brilliant, they answered my distress call immediately, when I realised I needed the earrings the next day, a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic experience. Asked them about a particular colour stone for a pendant, and they ordered it in for me and kept in touch checking the delay was okay as it took a while for what I wanted to come... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Lapis London is a British jewellery brand founded by co-founders Jenny and Faye, created from a shared love of thoughtful design and the natural beauty of gemstones. We believe jewellery should be meaningful as well as beautiful, which is why every gemstone is carefully chosen for both its aesthetic and its symbolic qualities. Our pieces are designed to reflect individuality, intention, and personal style - whether you’re drawn to calming, empowering or energising gemstones. We have blended modern aesthetics with the enduring allure of gemstones, ensuring each piece resonates on both a visual and personal level. We pride ourselves on a thoughtful customer experience. Every order is prepared with care, includes gemstone meaning cards, and can be personalised with a handwritten note and gift bag. With flexible delivery options, extremely swift and responsive support, and an easy returns process, we want you to not just like your jewellery - but truly love it. Choose jewellery with intention.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(45)

45 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent, highly recommended

You were great, I put the wrong address and you immediately sorted out the problem, within minutes you replied to my email. It was an emotional gift that I was sending, so thank you for making my mistake on the address to easy to fix. xx

25 de septiembre de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you for your lovely review. We’re so pleased we could help 🤍

Valorada con 5 estrellas sobre 5

Beautiful Earrings

The website was easy to use and the delivery date was as promised.
The earrings I chose as a present were as described, good quality and good value for money.
😊

24 de septiembre de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you for your lovely review and feedback. We’re so pleased that you were happy with the earrings and that you had a smooth buying experience . :)

Valorada con 5 estrellas sobre 5

I love my chrysocolla bracelet

I love my chrysocolla bracelet, beautiful and delicate and I feel connected with this gemstones.
Thank you 🙏

14 de octubre de 2026
Opinión espontánea
Logotipo de Lapis London

Respuesta de Lapis London

Thank you for your lovely review! 💚 It's one of our favourites too. We’re delighted you love it and feel a connection ✨

Valorada con 5 estrellas sobre 5

Lovely experience

Really beautiful jewellery and great buying experience, would recommend

19 de septiembre de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you for your lovely review! We’re so pleased you love your jewellery and had a great shopping experience. Thank you for recommending Lapis London! ✨

Valorada con 4 estrellas sobre 5

Excellent customer service

Excellent customer service, high quality items.

24 de septiembre de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your kind words. We’re delighted you loved the quality of your jewellery and your experience with our team. ✨

Valorada con 5 estrellas sobre 5

Beautiful product

Beautiful product, lovely dainty natural stone chakra bracelet. Packaged nicely and arrived in good time.

29 de agosto de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you for your lovely feedback. We’re thrilled you love your bracelet and the packaging. We really appreciate you taking the time to leave a review :)

Valorada con 5 estrellas sobre 5

Lovely earrings and amazing customer service

Just loved the Opal crescent hoop earrings. Delicate and pretty. The customer service was brilliant, they answered my distress call immediately, when I realised I needed the earrings the next day, and sure enough they arrived as promised. Have no qualms in recommending Lapis of London.

2 de octubre de 2026
Opinión espontánea
Logotipo de Lapis London

Respuesta de Lapis London

Thank you for your kind words. We’re thrilled you love the Opal Crescent Hoops and that they arrived in time. We really appreciate your recommendation x

Valorada con 5 estrellas sobre 5

My absolute favourite jewellery site

My absolute favourite jewellery site . I’m a regular customer and they never fail to disappoint. The interchangeable earrings are a genius idea . I would love if they also sold gemstone rings to complete the sets .

29 de septiembre de 2026
Opinión espontánea
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your lovely review and for being such a loyal customer! We’re delighted to hear how much you love our interchangeable earrings. We’ll certainly take your suggestion for gemstone rings on board. 💙✨

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. Asked them about a particular colour stone for a pendant, and they ordered it in for me and kept in touch checking the delay was okay as it took a while for what I wanted to come back in stock. Also kindly allowed me to purchase pendant only as I already had a preferred chain. Pendant itself is stunning, exactly what I wanted and great quality. Would 100% recommend, many thanks to Faye!

25 de septiembre de 2026
Opinión espontánea
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your lovely review! We’re delighted to hear that you’re so pleased with your pendant and that we could help you find the perfect colour variation. It was a pleasure assisting you. Thank you for recommending Lapis London! 💙

Valorada con 5 estrellas sobre 5

Such beautiful bracelets

Such beautiful bracelets, which made a great gift and the best communication! Thank you 🙏

29 de agosto de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your wonderful review! We’re delighted you loved the bracelets, and we’re so pleased you enjoyed your experience with us. Thank you for choosing Lapis London ✨

Valorada con 5 estrellas sobre 5

Delivered in good time very happy with…

Delivered in good time very happy with my purchase

29 de agosto de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your lovely review! We’re delighted to hear you’re happy with your purchase and that it arrived promptly ✨

Valorada con 5 estrellas sobre 5

Lovely earings

Ordered some pearl hoop earrings

Arrived a few days later, beautiful and in a nice gift box with card
Very nice quality
Pleased with my purchase.
Putting away for my daughter for Christmas,

11 de septiembre de 2026
Opinión espontánea
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your lovely review! We’re delighted to hear you’re pleased with your pearl hoop earrings. We hope your daughter loves them on Christmas Day! 🎄✨

Valorada con 5 estrellas sobre 5

Lovely necklace and the personal touch…

Lovely necklace and the personal touch was much appreciated.

29 de agosto de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your lovely review. We’re delighted you’re happy with your necklace, and it means a lot to know that the personal touch was appreciated 💙

Valorada con 5 estrellas sobre 5

Lovely bracelet at a good price

Lovely bracelet at a good price. Exactly as described and arrived quickly. Will be buying more.

12 de agosto de 2026
Opinión espontánea
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your lovely review! We’re delighted you love your bracelet. We really appreciate your support :)

Valorada con 5 estrellas sobre 5

Very pleased with my order

A great selection of products! Parcel arrived as expected and nicely packaged. Would recommend

26 de julio de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your lovely review! We’re delighted you’re happy with your order. We really appreciate your recommendation 💙

Valorada con 5 estrellas sobre 5

Lovely bracelet

Lovely bracelet. It was my second purchase. I'll definitely be back x

26 de julio de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your wonderful review! We are thrilled to hear that you love your bracelet and can’t wait to welcome you back for your next piece x

Valorada con 5 estrellas sobre 5
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much for your review. We are thrilled to hear that you love the quality of your new jewellery and appreciate you taking the time to share your feedback with us :)

Valorada con 5 estrellas sobre 5

I brought an Orb Peridot necklace as…

I brought an Orb Peridot necklace as part of my lovely sister's birthday present and she loves it, what more can I say - Good job done, thank you Lapis

3 de agosto de 2026
Opinión espontánea
Logotipo de Lapis London

Respuesta de Lapis London

Thank you for the lovely review! So glad your sister loved the Orb Peridot necklace, thanks for choosing Lapis London! 💚

Valorada con 5 estrellas sobre 5

Highly recommend …

I have lots of different bracelets now from lapis and I have also bought them for my friends. They are beautifully made and the gift pouch and card description of each stone is a wonderful touch

22 de julio de 2026
Logotipo de Lapis London

Respuesta de Lapis London

Thank you so much Emma! We’re delighted to hear you’ve built a collection of our bracelets and have shared them with your friends too. It means a lot that you appreciate the little details like the gemstone meaning cards too. Thank you for your continued support! ❤️

Valorada con 5 estrellas sobre 5

Good quality

They offer a great selection of bracelets, but i do wish the mens selection was bigger & branched out to other types off jewellery not just bracelets but none the less, the bracelet is amazing, looks great and cane very fast.

1 de agosto de 2026
Opinión espontánea
Logotipo de Lapis London

Respuesta de Lapis London

Hi Billy, thank you for your lovely review! We’re so pleased to hear you love your bracelet and that it arrived quickly. We really appreciate your feedback about expanding our men’s jewellery range. It’s something we’re considering, and comments like yours help shape our future collections. Thanks again for your support, and we hope to see you back at Lapis London soon!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más