You were great, I put the wrong address and you immediately sorted out the problem, within minutes you replied to my email. It was an emotional gift that I was sending, so thank you for making my mist... Ver más
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You were great, I put the wrong address and you immediately sorted out the problem, within minutes you replied to my email. It was an emotional gift that I was sending, so thank you for making my mist... Ver más
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Just loved the Opal crescent hoop earrings. Delicate and pretty. The customer service was brilliant, they answered my distress call immediately, when I realised I needed the earrings the next day, a... Ver más
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Fantastic experience. Asked them about a particular colour stone for a pendant, and they ordered it in for me and kept in touch checking the delay was okay as it took a while for what I wanted to come... Ver más
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Excellent customer service, high quality items.
La empresa ha respondido
Lapis London is a British jewellery brand founded by co-founders Jenny and Faye, created from a shared love of thoughtful design and the natural beauty of gemstones. We believe jewellery should be meaningful as well as beautiful, which is why every gemstone is carefully chosen for both its aesthetic and its symbolic qualities. Our pieces are designed to reflect individuality, intention, and personal style - whether you’re drawn to calming, empowering or energising gemstones. We have blended modern aesthetics with the enduring allure of gemstones, ensuring each piece resonates on both a visual and personal level. We pride ourselves on a thoughtful customer experience. Every order is prepared with care, includes gemstone meaning cards, and can be personalised with a handwritten note and gift bag. With flexible delivery options, extremely swift and responsive support, and an easy returns process, we want you to not just like your jewellery - but truly love it. Choose jewellery with intention.
Reino Unido
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Lapis have an excellent website. Really easy to browse and find what you want. Delivery was really quick. Everything was packaged really well, in individual little bags. It looked excellent. The bracelets I bought look amazing. I'm really happy with the entire experience from website to delivery. I would recommend them to others, and i will be returning myself.

Respuesta de Lapis London
I was so impressed with this little company both with its products, reasonable prices and also the customer care. So, when I saw some earrings that matched my wife’s necklace I couldn’t resist. She was absolutely delighted with the surprise present. This is a smashing small company and it’s British! Happy to support it!

Respuesta de Lapis London
Gorgeous multi-coloured crystal bracelet, my sister loves it! Good quality and smooth delivery.

Respuesta de Lapis London
Quick delivery fair prices quality pieces the recipient loved the gift

Respuesta de Lapis London
Delighted with earrings. Packaging beautiful and information about stone really nice. Very quick delivery. Treat for myself but would be perfect as a gift too.

Respuesta de Lapis London
The bracelet I’ve bought is one of the nicest I’ve owned. Very nice quality and so pretty. Really nice packaging, and can tell it’s been done with care. Really happy and would definitely recommend.

Respuesta de Lapis London
As always, great service from Lapis London and wonderful items in their store. I wouldn't hesitate to recommend this company

Respuesta de Lapis London
This is the second purchase of earrings from this company.As with the first the quality and value for money is excellent.
Very easy to navigate website and payment options easy make it simple to spend!
The presentation and packaging compliments the quality of the jewellery without any plastic.What was also really nice was the handwritten thank you on the invoice.Such a simple but much appreciated little touch.
Delivery was also prompt and on time.
I shall certainly continue to support this small business.

Respuesta de Lapis London
Beautiful moonstone orb necklace, much prettier than I expected. The moonstone catches the light beautifully and I've already had compliments on it. It's delicate, elegant and exactly what I was looking for. I'm absolutely delighted with it.

Respuesta de Lapis London
Gorgeous jewellery which feels personal. amazing gifts, for me as well as others! Love the card explaining the meaning of the stones as well. Perfect

Respuesta de Lapis London
I’ve bought quite a few bracelets both for myself and as gifts.
I ❤️ them all and never take them off even when I swim in the sea or pool.
Great quality and would 100% recommend these products.

Respuesta de Lapis London
Great customer service and fabulous bracelet. I’m a repeat customer, very happy.

Respuesta de Lapis London
Recieved a pendant and necklace as a gift for my sister. I was really impressed with the quality of the item and that it came with a little card that explained the background of the jewel. The pendant was packaged thoughtfully and included a personalised thank you note. All important touches that show how much the founders love their products.

Respuesta de Lapis London
I absolutely love this brand, I wear their earrings every day and I never take them off (not even to shower etc) and I am a fitness trainer so they are exposed to the elements for sure. In 2 years plus they have never lost their golden shine (unlike some other brands that promise the same). I have so many pieces now, my favourite is my mini opal heart necklace, its so delicate and wearable for all occasions. Love this lovely brand and the fact that they are a small business too makes it extra special

Respuesta de Lapis London
I am a return customer to Lapis London because I love their design and customer care. Their colour combos of bracelets are inspiring and I have 2 pairs of earrings that I never take off. The quality of their jewelry is fantastic and I was able to easily exchange a bracelet that wasn’t the right size. I will be using Lapis London again for gifts and another treat for myself!

Respuesta de Lapis London
I have bought several pieces from Lapis both for myself and as gifts and will in the future, as I love the quality of the jewellery.
I have purchased earrings, necklaces and several gemstone bracelets. They are dainty and lightweight, and easy to layer. They have held up well to daily wear and are identical to the images on the website.

Respuesta de Lapis London
Lovely service with a personalised note! The bracelets are just brilliant! Beautiful gem stones and great quality!

Respuesta de Lapis London
Love! This has quickly become my ‘go to’ for gifts for friends and family, as I know I can always rely on the jewellery being top quality, with beautiful design and a quick delivery. Great customer service too. Would def recommend.

Respuesta de Lapis London
I love Lapis jewellery both as a treat for myself and as a special gift for friends. I find the website easy to use and delivery great.

Respuesta de Lapis London
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