LEKKER Bikes Opiniones 1683

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Solides Bike, simple Endmontage und gutes Fahrgefühl mit ausreichend elektrischer Leistung. Kontakt per EMail und Unterstützung vom Shop immer zügig und kompetent. Lieferzeiten etwas lang, aber auch d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We discovered Lekker Bikes during our sabbatical in Australia and decided to get a Jordaan GTS eBike. Even there is no store or direct delivery service to Switzerland we were able to coordinate the pu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been riding a Lekker Bikes for two years and very happy with it. In this period there were some minor issues which were solved excellently in their shop in Amsterdam.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I absolutely love my new Amsterdam Urban ebike from Lekker! The staff were so helpful when I first went to investigate their bike range and I very quickly determined that the Urban was the right fit f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

The Way We Ride. At LEKKER, we believe in fostering a community of cyclists who embrace the joy of riding and cherish the freedom it brings. Our commitment extends beyond providing premium bikes; it's about cultivating a lifestyle centered around exploration, connection, and wellbeing. Join us in celebrating the beauty of everyday adventures and the simple pleasures found on two wheels. Together, let's ride towards a brighter, more sustainable future, one pedal stroke at a time. Dutch-style bikes born in Australia and raised in Amsterdam that are adapted for international needs and conditions. Perfect for exploring the city streets around the world and heading out further afield, in a way that just makes sense. Since our launch in Australia, 2009, we grew into a market leading eBike brand in Australia with a brand store in Melbourne. Meanwhile we also launched LEKKER in Europe, and currently operating from our hubs in Amsterdam and Berlin. Why, because we love the diversity of markets and get a real kick in finding the ultimate eBike range that excited riders around the globe.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 70% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I am very content with my LekkerBike…

I am very content with my LekkerBike Amsterdam GT. The crew working in the shop are always friendly and willing to help. The take customer service to an hight level. When my warranty of two years expired just over a month and there was a problem with my bike, they were willing to repair my bike within the warranty. Now that's what I call, good customer service!

19 de marzo de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hi Floris,

Thank you so much for your kind review! It was a real pleasure helping you, and we truly believe great service is just as much about understanding and care as it is about finding the right solution.

We’re so glad we could get you back on the road, and we hope you continue to enjoy your Lekker bike for many rides ahead. Don’t hesitate to reach out if you ever need anything we’re always here to help!

Kind regards,

Valorada con 4 estrellas sobre 5

Amazing bike and easy to put together

Amazing bike and easy to put together. Looks great and rides well. When the bike was delivered, the front tire had a puncture, but Lekker arranged to have it replaced at no charge to me.

21 de enero de 2026
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Respuesta de LEKKER Bikes

Hi James,

Thank you so much for your review! I’m sorry to hear about the flat front tire, but I’m really glad we were able to quickly sort that out for you with a replacement.

Wishing you many smooth and enjoyable rides ahead, and if anything else comes up, please don’t hesitate to reach out we’re always here to help!

Kind regards,

Valorada con 5 estrellas sobre 5

Didn’t miss a beat in two years.

Didn’t miss a beat in two years.
Maintenance once every year at 10k.
Inexpensive and reliable. Great every day bike.

23 de enero de 2026
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Respuesta de LEKKER Bikes

Hi Dieter,

Thank you so much for your review! It’s great to hear that your bike is serving you well we hope it continues to do so for many rides to come.

Enjoy your Lekker Bike, and if you ever need anything, we’re always here to help!

Kind regards,

Valorada con 5 estrellas sobre 5

I had a great experience!!

I had a great experience!!

21 de enero de 2026
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Respuesta de LEKKER Bikes

Hi Anmol,

Great to hear! Thank you for your review and we look forward to you enjoying your ride!

Kind regards,

Valorada con 5 estrellas sobre 5

Well built, reliable eBikes with great service

I’ve had my Lekker e-bike for about 5 years now and it’s still going strong and working well. Whenever I’ve had to get customer service, it has been fantastic - quick and friendly. They also now have a service bike shop in Adelaide (the Treadly Bike Shop), and they were excellent as well. Highly recommended.

21 de enero de 2026
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Respuesta de LEKKER Bikes

Hi Michael,

Thank you so much for your review! We’re really happy to hear that your bike has been going strong for 5 years that’s fantastic. We look forward to many more years.

It’s also great to know you’ve been able to experience our service in Adelaide. We’re always here whenever you need us, and we hope you continue to enjoy many more rides ahead!

Kind regards,

Valorada con 2 estrellas sobre 5

Too highly powered so battery runs out…

Too highly powered so battery runs out quickly. Can only do about 50km on the lowest power setting. Hardly need to use the peddles even up hill

21 de enero de 2026
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Respuesta de LEKKER Bikes

Dear Fiona,

Nice to meet you! I am Bart, CEO of Lekker Bikes.

We are sorry to hear your experience was not the best. I think my colleague Valerio reached out to you with a solution. Can you maybe check your email and have a look?

Customer service is our top priority, so we always try to act swiftly.

Hopefully it will be solved soon!

Warm regards,

Bart

Valorada con 5 estrellas sobre 5

Lekker biking since 2021

Bought my Lekker bike in September 2021 and just hit 10,000 km. Still going strong! Whenever I need a repair, Olga at the store in Amsterdam is always super friendly and helpful. Great bike, great service, would definitely recommend.

19 de marzo de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hi Luc,

10,000 km - amazing! We’re so happy to hear that you’ve been enjoying your ride so much, and it’s great to know that Olga has been such a big help along the way.

We truly appreciate you recommending us to others it means a lot. Wishing you many more enjoyable rides ahead!

Kind regards,

Valorada con 5 estrellas sobre 5

Great staff

Incredibly responsive and friendly staff. While I am happy with my bike, since it takes me from A to B pretty comfortably, the staff is where LEKKER really shines so far. Every time I had minor or major issues (e.g. didn't know a frame number or the bike made a weird sound), they would help me out incredibly quickly over e-mail. I can always bring the bike in, they're nice, which is very helpful.

19 de marzo de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hi,

We really can’t thank you enough for your kind words it truly means a lot to us. Knowing that our efforts make a real difference and are genuinely felt is incredibly rewarding.

It’s honestly heartwarming to hear such thoughtful feedback. We look forward to continuing to support you and being part of many great rides ahead!

Kind regards,

Valorada con 5 estrellas sobre 5

Sofort Hilfe und intensive Unterstützung

Plötzlich machte das Display meines Amsterdam+ keine Anzeige mehr und die Tretunterstützung blieb aus. Die Kollegen von Lekker halfen mir sofort per E-Mail Korrespondenz den Fehler zu finden und haben mir unmittelbar danach die nötigen Ersatzteile kostenlos (Garantie) zugeschickt. Konnte anschließend den Schaden selbst damit beheben und kann nun wieder glücklich weiterfahren. Man konnte die Hilfsbereitschaft jederzeit spüren und in lockerer Atmosphäre kommunizieren. Vielen Dank!

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dikke pluim voor Lekker Ebike Amsterdam GTS

De Amsterdam GTS besteld. Bestel proces is intuïtief. Prijs is scherp voor Ebike met alles wat er op zit. Mooie sportieve fiets met enveolo schakelsysteem, beltdrive ipv ketting en extra grote accu voor lange ritten.
Nu 3 weken op gereden en hij rijdt fantastisch.
Dikke pluim voor klantenservice. Snelle reactie op een klacht over de display bediening en mij werd binnen een dag het toetsenpaneel toegezonden die ik eigenlijk verwacht had. Inclusief uitgebreide beschrijving hoe ik die kon aansluiten. Zowel e-mail als telefonisch wordt er zeer snel en vriendelijk geantwoord op al mijn vragen.

24 de febrero de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hi Bert,

Bedankt voor uw geweldige review van ons product en onze service. Wij waarderen het enorm dat u de tijd heeft genomen om deze vriendelijke woorden met de community te delen.

Feedback zoals deze maakt ons erg trots als merk en motiveert ons om de best mogelijke ervaring te blijven bieden.

Wij wensen u veel plezierige ritten toe, en mocht u ooit hulp nodig hebben, staan wij altijd voor u klaar.

Met vriendelijke groet,

Valorada con 4 estrellas sobre 5

good experience

fast and as promised. very happy so far.

14 de enero de 2026
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Respuesta de LEKKER Bikes

Hi,

Thank you for your review!
We wish you a great day.

Kind regards,

Valorada con 5 estrellas sobre 5

Ich hatte ein Problem mit der Schaltung zur Unterstützung …

Ich hatte ein Problem mit der Elektronik und habe ein kurzes Video geschickt. Sehr schnelle Antwort, schneller Versand des Ersatzteils. Fahrrad läuft. So soll es sein!

11 de marzo de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hallo Matthias,

vielen Dank für Ihre Bewertung. Es freut uns zu hören, dass Ihr Anliegen schnell und effizient gelöst werden konnte.

Ihre Unterstützung durch das Zusenden eines Videos war äußerst hilfreich. Dadurch konnten wir die Situation aus der Ferne besser einschätzen und sicherstellen, dass wir Ihnen das richtige Ersatzteil zusenden, damit Sie schnell wieder fahren können.

Wir schätzen Ihre klare und hilfreiche Kommunikation sehr – sie hat den gesamten Prozess für beide Seiten reibungslos und effektiv gemacht.

Wir wünschen Ihnen weiterhin viel Freude beim Fahren! Sollten Sie in Zukunft weitere Unterstützung benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung.

Mit freundlichen Grüßen

Valorada con 5 estrellas sobre 5

My LEKKER-bike is amazing

My LEKKER bike is amazing! The build quality is excellent, it's very comfortable to ride, the motor is quite powerful, and the automatic gearing works beautifully. I love taking it into town, it rides great and looks incredibly stylish too.

9 de marzo de 2026
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Respuesta de LEKKER Bikes

Hi Raymond,

Thank you for your review. I’m very happy to hear that you’re enjoying your LEKKER bike around town.

We hope you continue to enjoy your rides and have many great experiences exploring on your bike. I’m glad to hear you like the style as well we like to think we provide 50% of the look, and you bring the other 50% to make it truly your own.

Kind regards,

Valorada con 5 estrellas sobre 5

Great service

Great service, no long waiting times.

8 de enero de 2026
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Respuesta de LEKKER Bikes

Hi Allard,

Thank you for the review! No one likes waiting, gotta move fast, like our bikes. :D

We are happy to help and whenever you need us don't hesitate to get in contact. ;)

Valorada con 1 estrellas sobre 5

I’m not happy about the last time I…

I’m not happy about the last time I took my bike in for a service. I was charged twice and they didn’t fix it properly

6 de enero de 2026
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Respuesta de LEKKER Bikes

Dear Francy,

Nice to meet you! I am Bart, CEO of Lekker Bikes.

We are sorry to hear your experience was not the best. I think my colleague Valerio reached out to you for a solution. Can you maybe check your email and respond, so we can solve this?

Customer service is our top priority, so we always try to act swiftly.

Hopefully it will be solved soon!

Warm regards,

Bart

Valorada con 5 estrellas sobre 5

Customer service exceeds expectations

After a sad experience, Lekker reached out to me and really showed some great customer service. They really corrected their mistakes and I was so glad as I have not found a better ebike that suits me and my needs.
They really took the time and effort to build me my dream bike. Very pleased with such a great ride, perfect for the wonderful weather in Berlin.

24 de febrero de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hi Shannon,

Thank you for your review and your kind words. It means a lot to hear that we were able to correct our mistake, as we always do our best to make things right. I am glad you found the Ebike that suits you as well. We hope you enjoy many great rides and the Berlin weather!

Valorada con 5 estrellas sobre 5

Toller Kundenservice, tolles Rad

Wir haben ein Jordaan Gts gekauft. Leider kam es mit Transportschaden an, die Spedition ist wirklich nicht gut mit der Fracht umgegangen. Es sah aus wie die Staplerzinke einmal mitten durch den Karton gerammt… Lekker lässt sich nur per Email kontaktieren, da dachte ich schon: Oha, mal sehen… Aber: Es kam sofort eine Antwort, wie bei der folgenden Konservation auch weiterhin (natürlich zu Geschäftszeiten). Die Bemühungen um eine einvernehmliche Lösung waren enorm und wir sind zufrieden mit dem schönen Fahrrad aus der zunächst unschönen Sache herausgegangen. Natürlich hätten wir das Rad auch kostenlos retournieren können. Das Rad fährt sich wunderbar, natürlich im Rahmen eines ungefederten Fahrwerks, aber das war ja klar. Bisher würden wir wieder ein Jordaan kaufen.

4 de marzo de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hi,

Vielen Dank für Ihre Bewertung! Es tut mir leid zu hören, dass Sie einen schwierigen Start in Bezug auf den Transport hatten, aber ich freue mich, dass unser Team gemeinsam mit Ihnen eine Lösung finden und das Problem beheben konnte. Es ist schön zu hören, dass Sie Ihr Fahrrad genießen und ein weiteres Jordaan in Betracht ziehen würden! Wir wünschen Ihnen viele angenehme Fahrten!

Valorada con 5 estrellas sobre 5

Best bikes ever

Best bikes ever!

Fun to ride!

Very good personal Service!

4 de marzo de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hi Jeff,

Thank you for taking the time to leave us a review! We are happy to hear you are enjoying your ride and service!

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