LEKKER Bikes Opiniones 1683

TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Solides Bike, simple Endmontage und gutes Fahrgefühl mit ausreichend elektrischer Leistung. Kontakt per EMail und Unterstützung vom Shop immer zügig und kompetent. Lieferzeiten etwas lang, aber auch d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We discovered Lekker Bikes during our sabbatical in Australia and decided to get a Jordaan GTS eBike. Even there is no store or direct delivery service to Switzerland we were able to coordinate the pu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been riding a Lekker Bikes for two years and very happy with it. In this period there were some minor issues which were solved excellently in their shop in Amsterdam.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I absolutely love my new Amsterdam Urban ebike from Lekker! The staff were so helpful when I first went to investigate their bike range and I very quickly determined that the Urban was the right fit f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

The Way We Ride. At LEKKER, we believe in fostering a community of cyclists who embrace the joy of riding and cherish the freedom it brings. Our commitment extends beyond providing premium bikes; it's about cultivating a lifestyle centered around exploration, connection, and wellbeing. Join us in celebrating the beauty of everyday adventures and the simple pleasures found on two wheels. Together, let's ride towards a brighter, more sustainable future, one pedal stroke at a time. Dutch-style bikes born in Australia and raised in Amsterdam that are adapted for international needs and conditions. Perfect for exploring the city streets around the world and heading out further afield, in a way that just makes sense. Since our launch in Australia, 2009, we grew into a market leading eBike brand in Australia with a brand store in Melbourne. Meanwhile we also launched LEKKER in Europe, and currently operating from our hubs in Amsterdam and Berlin. Why, because we love the diversity of markets and get a real kick in finding the ultimate eBike range that excited riders around the globe.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 70% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Die Lieferung hat super geklappt

Die Lieferung hat super geklappt. Die Qualität stimmt . Es macht viel Spaß mit dem Rad zu fahren. Ich würde es immer wieder kaufen.

29 de agosto de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Klasse, dass alles so reibungslos gelaufen ist und du mit der Qualität zufrieden bist! :)

Es ist toll zu hören, dass dir das Fahren so viel Spaß macht. Wir wünschen dir weiterhin viele schöne Kilometer mit deinem Rad!

Valorada con 3 estrellas sobre 5

Excellent Customer Support

Although I have had issues with my bicycle in particular, Lekker bikes has provided excellent customer support via email and over the phone, they really seem to value their clients.

25 de agosto de 2025
Valorada con 5 estrellas sobre 5

Unkompliziert und zuverlässig

Die Lieferung hat etwas länger gedauert als angegeben, ca. 1 Woche, was für mich aber ok war. Die Leute im Laden sind sehr nett, nehmen sich Zeit und versuchen zu helfen.
Das Fahrrad ist super, bisher keinerlei Beanstandungen.
Ich würde es weiter empfehlen.

27 de agosto de 2025
Valorada con 5 estrellas sobre 5

great customer service

I have an e-bike from a different manufacturer but Lekker is the Australian distributor for AtranVelo accessories, and I was after one of their front racks and AVS trays. Got great customer service at the North Melbourne store, so very pleased with them in that regard.

23 de octubre de 2025
Opinión espontánea
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Ali,

Thanks for the lovely review! We’re thrilled our North Melbourne team could help you out with the AtranVelo accessories — happy riding and enjoy your new setup! 😎

Cheers,
Team Lekker Bikes

Valorada con 5 estrellas sobre 5

Best bike shop

Went into the Melbourne store for lekker bikes a couple days ago, the customer service was excellent the worker Tom in store was extremely helpful and seemed to know pretty much everything about the bikes,
I will definitely be purchasing a bike in future and getting it serviced at Lekker

23 de octubre de 2025
Opinión espontánea
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Ryan,

Thanks a ton for your kind words! We’ll pass on the shoutout to Tom — he’ll be chuffed. Can’t wait to help you pick your next Lekker and get you rolling on plenty more rides! 🚴‍♂️💨

Cheers,
Team Lekker Bikes

Valorada con 5 estrellas sobre 5

Excellent Bike and Outstanding Support Team!

I’m very satisfied with my Lekker Amsterdam GTS. The bike rides beautifully and feels solidly built. The Pinion gears shift smoothly, and although the bike is a bit heavy, the Bafang motor easily makes up for it. I’ve been riding it for only five days now, but I already love it and hope it will last for many years.

Customer support has been excellent – super friendly, quick to respond, and genuinely helpful. They really make the difference!

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional service.

Delivery was exceptionally fast. The bike came fully assembled with just some packaging to remove. There was even some charge in the battery so we could give it a bit of a test ride. Excellent

22 de agosto de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Chris, very much appreciated. Enjoy your ride!

Valorada con 5 estrellas sobre 5

Nog steeds geen fiets, inmiddels wel

Op 17 sept 2025 heb ik een Lekker Urban besteld. 3 weken levertijd.
Bestellen via de site ging heel snel en soepel incl een paar extra’s maar…
Inmiddels zijn we 5 weken verder en zeker 10 mailtjes maar nog steeds GEEN fiets helaas..!!!
Inmiddels een kleine week verder en een prachtige Lekker Amsterdam Urban afgeleverd. Vanmiddag eerste ritje door Nijmegen!!

20 de octubre de 2025
Opinión espontánea
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Michel,

We are truly sorry to read your review and sincerely apologize for the inconvenience caused. Unfortunately, there was an unforeseen delay in the delivery of the bikes to our warehouse. We understand how frustrating this must have been and had aimed to keep you fully informed throughout the process.

Please rest assured that, as communicated yesterday, the shipping process has now begun and your bike is currently on its way to you.

Best regards,

Lekker Bikes

Valorada con 5 estrellas sobre 5

Great team

Great team, great bikes! Purchased the bike 2+ years ago. Had it in for a check-in yesterday. Picked it up today. Fair price 4 reliable & speedy service. LEKKER

17 de octubre de 2025
Opinión espontánea
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Dear Ula,

Thanks a lot for your review. Very much appreciated!

Enjoy your ride, let's add many more years :)

Team Lekker Bikes

Valorada con 4 estrellas sobre 5

The bike arrived promptly but there was…

The bike arrived promptly but there was a mix up with the accessories that I ordered. The company offered to return for free but I decided to purchase them all anyway as they are all useful in their own way - and I may yet buy a second bike...

18 de agosto de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Lindsay,

Thanks for leaving this — we really appreciate it! Glad everything got sorted and that you still found the accessories useful. We’d love to help you with your second bike whenever the time comes. Happy riding! 🚲

Cheers,
Team Lekker Bikes

Valorada con 4 estrellas sobre 5

Das Amsterdam GTS ist ein tolles Rad

Das Amsterdam GTS fährt sich super, bin jetzt 400 km (seit Mitte September) problemlos gefahren. Sehr freundliche Bedienung bei der Probefahrt und Bestellung.
Einen Stern ziehe ich ab weil der gelieferte Akku defekt war, aber auch mit dem dann neu gelieferten Akku funktionierte das Rad nicht.
Bei der dann in Berlin durchgeführten Reparatur( loses Kabel im Rahmen ) war man wieder sehr freundlich und hat mir ohne Nachfrage einen Gutschein angeboten.
Ich würde mir das Rad wieder kaufen.

18 de agosto de 2025
Valorada con 3 estrellas sobre 5

The massive delay (promised beginning…

The massive delay (promised beginning of May - delivered mind August) keeps a bitter taste. I understand the supply issues but any further (weekly) status update and ETA was not communicated at its best.
The bike is nice and I enjoy it a lot!

18 de agosto de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Lars,

Thank you for your feedback, appreciated.

We sincerely apologise about the delay and the lack of communication. We will discuss this within our team, since we always try to improve ourselves.

Really good to read you are happy with the bike tough

Enjoy it!

Bart - Team Lekker!

Valorada con 3 estrellas sobre 5

Amsterdam 8 speed bike

Overall the Amsterdam 8 speed bike is great.
2 issues have with relate to the spokes and gear changes.
I have had at around 8-10 rear spokes give way in the 12 months I have owned the bike. They give way where they connect to the hub. Either they are not rated to carry the rider weight (up to 120kgs) and I have to check prior to riding that they are all intact.
Gears - After selecting a gear change sometimes I will only change after a few pedal rotations and slips as you pedal giving you an uneasy feeling as it engages especially as you are applying pedal pressure.

Probably need to arrange for more spokes to have in case.

12 de agosto de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi George,

Thanks so much for taking the time to share your feedback — we’re glad to hear you’re enjoying your Amsterdam 8 Speed overall.

Regarding the spokes, this model is rated for up to 100 kg (rider + load). Over time, spoke tension can naturally settle — especially if some spokes have been replaced — so we recommend having the wheel re-tensioned by a qualified mechanic to prevent further breakage.

For the gears, Shimano’s Nexus 8-speed hub requires easing off pedal pressure during shifts. Shifting under load can cause the delay or “slip” you described and may affect long-term performance. Regular servicing and cable adjustment help keep it smooth.

If you’d like advice on setup or sourcing spare spokes, our team is happy to help at info.au@lekkerbikes.com

Kind regards,
The LEKKER Bikes Team

Valorada con 2 estrellas sobre 5

Ich habe über Lekker Bikes ein ABUS…

Ich habe über Lekker Bikes ein ABUS Bordo 6200 Faltschloss bestellt, das auf der Website als geeignet für einen Apple AirTag beworben wurde („clever verstecktes Fach für AirTag oder SmartTag“).

Tatsächlich ist das Schloss nicht für AirTags geeignet: Der AirTag hält nicht fest, ist sichtbar und Witterung ausgesetzt. Auch ABUS bestätigte mir, dass es sich nicht um ein funktionales Fach handelt. Die Angaben auf der Webseite sind somit faktisch falsch und für mich irreführend, da ich ein Schloss mit AirTag Fach benötigte.

Der Kundenservice versuchte sich mehrfach herauszureden, machte widersprüchliche Aussagen, anstatt mir wirklich zu helfen und machte sich in E-Mails sogar über meine rechtlichen Hinweise lustig. Eine Lösung ist bis jetzt noch nicht gefunden. Ich habe selten so einen schlechten Support erlebt...

Die Produktbeschreibung ist irreführend, und der Support hinterlässt einen unprofessionellen und unzuverlässigen Eindruck. Ich hoffe, Lekker Bikes verbessert künftig sowohl die Produktinformationen als auch den Kundenservice.

15 de octubre de 2025
Opinión espontánea
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Felix,

We contacted ABUS right after your comment, and it turns out they made a mistake — they didn’t include the attachment needed to fit your AirTag with the product. They’ve apologized for this and are sending us the missing parts to make the AirTag/GPS solution work properly.

Unfortunately, ABUS sent out a few batches of locks - not only to us - without this component.

First of all, a big apology from ABUS, and thank you for catching this issue! This allows us to check our stock to ensure no other locks are missing the same part.

We’ll send you the missing piece as soon as we receive it from ABUS.

My team will contact you personally tomorrow to support you.

No worries, we’ve got you covered!

Best,
Niels

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más