Solides Bike, simple Endmontage und gutes Fahrgefühl mit ausreichend elektrischer Leistung. Kontakt per EMail und Unterstützung vom Shop immer zügig und kompetent. Lieferzeiten etwas lang, aber auch d... Ver más
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Consulta las opiniones de los clientes
We discovered Lekker Bikes during our sabbatical in Australia and decided to get a Jordaan GTS eBike. Even there is no store or direct delivery service to Switzerland we were able to coordinate the pu... Ver más
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Been riding a Lekker Bikes for two years and very happy with it. In this period there were some minor issues which were solved excellently in their shop in Amsterdam.
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I absolutely love my new Amsterdam Urban ebike from Lekker! The staff were so helpful when I first went to investigate their bike range and I very quickly determined that the Urban was the right fit f... Ver más
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Información sobre la empresa
Escrito por la empresa
The Way We Ride. At LEKKER, we believe in fostering a community of cyclists who embrace the joy of riding and cherish the freedom it brings. Our commitment extends beyond providing premium bikes; it's about cultivating a lifestyle centered around exploration, connection, and wellbeing. Join us in celebrating the beauty of everyday adventures and the simple pleasures found on two wheels. Together, let's ride towards a brighter, more sustainable future, one pedal stroke at a time. Dutch-style bikes born in Australia and raised in Amsterdam that are adapted for international needs and conditions. Perfect for exploring the city streets around the world and heading out further afield, in a way that just makes sense. Since our launch in Australia, 2009, we grew into a market leading eBike brand in Australia with a brand store in Melbourne. Meanwhile we also launched LEKKER in Europe, and currently operating from our hubs in Amsterdam and Berlin. Why, because we love the diversity of markets and get a real kick in finding the ultimate eBike range that excited riders around the globe.
Información de contacto
Tweede Kostverlorenkade 68, 1053 SB, Amsterdam, Holanda
- lekkerbikes.com
4,4
Excelente
2 mil opiniones
Ha contestado el 70% de las opiniones negativas
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8 wonderful weeks .. still counting!
Ordered my bike on August 14th. Delivered to my house on 29th August and it hat several problems with it. Showed ERR30 which was an electronical problem, a dent in the frame and some other small issues.
Wrote a mail, serached alsmost a week for a bike shop, who agreed to repair it. Found it and since the 4th of September the bike is at the repair shop. They replaced almost every electronical part but can't find the issue. No response from lekker, what are the next steps etc. I had the last contact with them almost 2 weeks ago and since then.. Nothing.
I ordere a premium bike for a lot of money and I'm now waiting for 6 weeks to get it repaired.
Customer service is fast in answering pre written text like "sorry we are trying our best..." but they don't answer from their self.
Would not recomend buying here again.
29 de agosto de 2025
Opinión espontánea
Topkwaliteit voor een scherpe prijs
Ik heb in april 2025 bij Lekker een Amsterdam Urban e-bike besteld. Bij deze levering was vertraging opgetreden wegens beschadiging in het productieproces. Lekker Bikes stelde mij persoonlijk hiervan op de hoogte, wat ik fijn vond en heel transparant. Dat de bezorging van mijn fiets uitgesteld was omwille van de uiteindelijke kwaliteit, kan ik erg waarderen.
Complimenten ook voor Lekker qua communicatie. Graag wil ik een pluim geven aan de mensen (bijv Olga), die mij in de Helpdesk fijn hebben te woord gestaan.
Dan de fiets, de Amsterdam Urban: wat een geweldige fiets is dit! Het is mijn eerste ervaring met een e-bike, maar wat een genot is het om hierop te fietsen. De ondersteuning die je krijgt, in welke situatie je ook fietst, is zo prettig en fijn, dat elke afstand moeiteloos wordt overbrugd. Wind tegen, brug op, je voelt de motor het 'steuntje in de rug' geven dat je dat moment even nodig hebt.
De automatische 3-versnellingsnaaf draagt in mijn beleving hier heel veel bij; je voelt dat de fiets je verder wilt brengen, erg plezierig.
Ik gebruik de Amsterdam Urban in de stad, maar met name ook naar mijn werk. Ik woon in Deventer en werk in Apeldoorn. De rit van huis naar werk en vise versa is een genot, ik kan niet anders zeggen.
Al met al vijf sterren voor dit bedrijf en hun product!
11 de agosto de 2025
Inaccurate Advertising
The bike itself is fantastic, but several key features which were advertised on the site's product page are inaccurate or misleading. There are details about functionality which are outdated (e.g. Bafang GO app compatability) and information about features which are misleading (references to automatic gear shifting on the page for models which use a manual shifter).
Despite writing to the team about missing functionalities which harmed my experience, the page for the bike I bought hasn't been updated.
Great product, but it's a real shame that you don't really know what you're getting until it's in your hands.
8 de agosto de 2025
Respuesta de LEKKER Bikes
Hi Rhys,
Thanks for sharing. I have directly shared this back with our team and we will make sure to update some content blocks. Happy to read however that you appreciate our product!
Sorry for the confusion on some of the points mentioned, but thank you for pointing out.
Goede klantenservice
Helaas begaf een tandwiel in de motor het na anderhalf jaar (intensief) gebruik. Gelukkig werkt de klantenservice heel erg goed en is de motor onder garantie vervangen.
Heel fijn dat de klantenservice zo snel reageert op mails, óók in het weekend!
27 de septiembre de 2025
Opinión espontánea
Respuesta de LEKKER Bikes
Hi Klaas,
Fijn dat we je weer op weg hebben kunnen helpen!
Happy customer
Great advice. Friendly service.
Attention to detail. Product knowledge.
5 de agosto de 2025
Respuesta de LEKKER Bikes
Thanks Glenn!
Respuesta de LEKKER Bikes
Hi Dominik,
Were we normally don't run into much delay you did were unfortunate with your specific order. We did our very best keeping you up to speed on the process, but with that said we were not able to live up to our promise. I'm happy to see that your bike has been delivered around July/August and we hope that you're happy with it!
We will keep improving our service and will try to limited delays!
Der Anfang war holperig
Der Anfang war holperig, lange Lieferzeit, nach 200 km ließ sich der Motor nicht mehr einschalten, Montagefehler.
Aber nun läuft es und es macht jeden Tag Spaß, ein super Fahrvergnügen, tolles Rad!
1 de octubre de 2025
Opinión espontánea
Respuesta de LEKKER Bikes
Thanks Susanne!
It's a good bike and a good deal
It's a good bike and a good deal.
I got a lot of value for the price
30 de julio de 2025
Nice bike but you have to work on your…
Nice bike but you have to work on your service. There were Problems with the brakes and it took me three times to get it solved. I didn‘t get the Impression the team took my cause seriously so it was my time and frustration. Nevertheless I am quiet happy with my bike now. Hope it will stay this way.
30 de julio de 2025
Respuesta de LEKKER Bikes
Hi Murat,
Thanks for sharing your feedback. We will discuss this internally and see how we could have done better on your specific case. Happy to read however that your happy with our product and that we ultimately have been able to get you back on the road.
Super Service
Super Service. Schnelle Lieferung und ein echt top EBike. Macht Spaß zu fahren und ist sehr praktisch. Akku hält auch lange und läd schnell.
30 de julio de 2025
Long delays in delivery & poor customer service
Long delays in delivery with no clarity on timings or offers of compensation. Bike arrived damaged. Unclear assembly instructions. Little or no follow-up each time I had to write to LEKKER. One of the worst customer experiences in a long time! Wouldn’t buy from them again or recommend.
29 de julio de 2025
Respuesta de LEKKER Bikes
Hi Mathew,
As we wrote earlier we understand that a broken headlight due to a local forwarder not handlings goods well is frustrating. Especially since we experienced a a slight delay on your delivery.
However, we did mention we cover all necessary cost to replace your light. A new light has arrived and whats next is to discuss how to solve this.
I think there might be a misunderstanding wether our team was waiting to hear back from you on the arrival of the head light or you expecting further feedback.
As we replied directly to the email you sent earlier today our team will contact you Monday and get things sorted.
We’re confident solving this shortly now all parts have arrived with you.
We’ll get this out of the way!
Good quality bike, no major issues at all
The bike took a while to ship, but once it shipped it arrived speedily and in excellent shape. The bike is clearly well-made with good components, and this was confirmed by experts in my local bike shop, where I had it checked. The bike feels sturdy while cycling and rides very well. I did (too) soon need a minor problem to be solved: the metal lip on the battery that is gripped by the key-lock is very weak and too easily bent. It is easy to solve and the one little mishap with a really good bike so far (two months’ cycling to and fro work)
27 de septiembre de 2025
Respuesta de LEKKER Bikes
Hi Ernst,
I’m happy to hear that your local bike shop could also confirm the quality of the components.
I’m sorry you experienced an issue with the battery clip, and I hope we were able to resolve that quickly for you.
I look forward to you enjoying your rides, and please remember — if there’s anything else you need, we’re always here to help.
Kind regards,
Lekker Bikes
Ich hab im Oktober 2024 zum Black…
Ich hab im Oktober 2024 zum Black Friday mein Amsterdam GTS Bike bestellt.
Liefertermin war der 1 März. Ich hab bis zum 15.8. kein Fahrrad erhalten, würde immer wieder wöchentlich mit verrückten Ausreden vertröstet. Mein Frau hat ein Lekker Bike , gebraucht gekauft. Wir haben es wieder verkauft, und uns ein Cube geholt. Selber Preis, größerer Akku und mehr Power + Ausstattung.
15 de agosto de 2025
Opinión espontánea
Respuesta de LEKKER Bikes
Hi Tim,
Thank you for your feedback. We’re glad you took the time to let us know you’ve bought a new bike! I can see we directly processed your refund on the 7th of July, right after you've requested this.
It’s true that we experienced some delays with the specific size and color you ordered. Throughout the process we did our best to keep you updated, while always making sure you had the option to cancel and receive a quick refund.
We completely understand that unexpected delays can be inconvenient, and in this case you eventually chose to request a refund. We’re pleased we could process this swiftly, and even happier to hear you’re now enjoying a new eBike.
Appreciate the update — happy riding!
Transparent communication
Transparent communication even if the delivery date has to be postponed several times
25 de julio de 2025
Respuesta de LEKKER Bikes
Hi Tim,
Thank you for your review. I am sorry that the shipment was delayed, but I am pleased we were able to keep you informed throughout the process. I see that you have now received your bike, and I hope you are enjoying it to the fullest.
Kind regards,
Lekker Bikes
Best Bike ever
Best Bike ever, or so my wife says. Very well built, It was easy to order, delivered swiftly and in a great package, everything was very well protected. It took no more than 30 minutes to assemble. You can't go too wrong with their bikes.
23 de octubre de 2024
Ich bin sehr zufrieden mit meinem Rad und dem Service!
Ich bin sehr zufrieden mit meinem Jordaan GT. Es bringt mich schnell, bequem und zuverlässig durch ganz Hamburg.
Auch der Service von Lekker ist super. Die Mitarbeiter im Berlin Store sind sehr hilfsbereit und haben mir sofort geholfen. Aber auch eine “Fernwartung” und Unterstützung per Mail funktioniert prima. Danke Lekker, ich kann euch uneingeschränkt weiter empfehlen.
13 de septiembre de 2025
Opinión espontánea
Absolutely love my new bike
Absolutely love my new bike. The build quality is fantastic and it is encouraging me to get out on the bike more. The only reason I haven't given 5 stars is the hit and miss ability to get through to the store by phone. Tried many times and left messages but to no avail. Beside that - everything is fantastic!
4 de julio de 2025
Respuesta de LEKKER Bikes
Hi Bruce,
We’re so glad to hear you’re absolutely loving your new bike and that it’s inspiring you to get out riding more — that’s exactly what we love to hear! Thank you for your kind words about the build quality, it means a lot to our team.
We do want to apologise for the difficulty you experienced in reaching us by phone. We’re currently improving our customer service systems to ensure it’s easier to connect with us, whether that’s by phone, email, or in-store. Your feedback highlights just how important this is, and we appreciate you bringing it to our attention.
We hope you continue to enjoy many more rides on your new LEKKER, and please don’t hesitate to reach us at info.au@lekkerbikes.com if you need any assistance in the meantime.
Happy riding,
The LEKKER Team 🚲
My new bike was damaged in transit but…
My new bike was damaged in transit but the team at Lekker in Melbourne went out of their way to rectify the damage and even threw in a free basket for the inconvenience the delivery company caused. The bike is a massive step up from other Dutch e-bikes. It's really solid and comfortable.
16 de julio de 2025
Respuesta de LEKKER Bikes
Thanks so much for taking the time to share your experience. We’re sorry to hear your bike arrived with some damage, but we’re really glad the Melbourne team could get things sorted quickly for you. It’s great to know you’re enjoying the ride and finding it such a solid, comfortable upgrade. We hope the basket comes in handy on your adventures!
Happy riding and welcome to the LEKKER community 🚲✨
— The LEKKER Team
Respuesta de LEKKER Bikes
Thanks Martijn!
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