Опыт работы с компанией оказался невероятно лёгким. Заявление о претензии к авиакомпании заполнила быстро, все требования были понятны. Извещения о ходе работы над заявлением поступали регулярно. В ит... Ver más
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Started the claim, all going well, then had to download documents etc which I thought was strange at that juncture. Decided to claim direct as there were a few of us and asked for claim to be cancell... Ver más
La empresa ha respondido
Olen pettunud selles, et tegeleti asjaga üle aasta, kui möödas oli ca 6 kuud siis hakati korduvalt peale suruma kiir varjanti ehk 150 eurot ja raha kohe kätte, lõpuks saite aru, et ma ei soovi sellist... Ver más
La empresa ha respondido
Мой рейс задержали на 8 часов. Когда мы вернулись домой, нам посоветовали обратится в эту фирму, от моего имени они общались с фирмой перевозчиком. Разбирательство заняло 5 месяцев, но фирма перевозч... Ver más
Información sobre la empresa
Escrito por la empresa
Have you experienced a delayed, cancelled, or overbooked flight? Lennuabi is dedicated to helping you secure compensation under EC 261/2004 regulations for any flight disruptions, ensuring a straightforward and efficient process. Our mission is to empower travelers with knowledge of their air travel rights and hold airlines accountable to their legal responsibilities. IMPORTANT: A success fee is only applied once your case is successfully resolved and compensation has been received from the airline.
Información de contacto
Estonia
- lennuabi.ee
3,8
Muy bueno
172 opiniones
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Respuesta de Lennuabi
Dear Ksenia,
Thank you for your kind words! We’re glad to hear that we could help you receive compensation for your delayed flight.
Wishing you smoother travels in the future!
Warm regards,
Lennuabi Team
esiteks on vahendus protsent mega suur
esiteks on vahendus protsent mega suur, hüvitise makse tuli peale seda kui ma kurjustava kirja kirjutasin ja teatasin, et sõbrad kes samal reisil olid said juba hüvitise kätte ja ma tegelen edaspidi iseseisvalt.
päris suur vahe minule maksti 482,4 sõbrad said valida kas 800 eurot pangakontole või 1200 eurone kinkekaart. Mina ei soovita teid
14 de noviembre de 2025
Respuesta de Lennuabi
Vabandame, et teie kogemus ei vastanud ootustele. Hüvitise suurus ja väljamakse aeg sõltuvad alati konkreetse lennu ning lennufirma otsustest, mis võivad erineda isegi sama reisi puhul. Teie nõue menetleti ja väljamakse tehti vastavalt kasutustingimustele ja kehtivale määrusele (EÜ) nr 261/2004. Täname tagasiside eest!
Võtab kaua aega kui ise ei kirjuta koguaeg ja pinda ei käi
Võttis kauem aega kui nende kodulehel kirjas.
7 de noviembre de 2025
Respuesta de Lennuabi
Aitäh tagasiside eest. Kahjuks võib menetlusaeg erineda lennufirma koostöövalmidusest, mistõttu võivad juhtumid vahel võtta kauem kui sooviksime.
Slow process.
7 de noviembre de 2025
Respuesta de Lennuabi
Thank you for your feedback. Some cases do take time, but we’re always working to speed up the process.
No mess, no hassle. 5 minutes to apply and 2 weeks to get my refund. Btw, I didn't expect so good communication.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Lennuabi
Dear Emil,
Thank you for sharing your experience! We’re thrilled to hear that the application process was quick, the communication met your expectations, and you received your refund smoothly. Your feedback means a lot to us.
Wishing you smooth and pleasant travels ahead!
Best regards,
Skycop Team
Respuesta de Lennuabi
Dear Reemet,
Thank you for sharing your experience! We’re glad to hear that your compensation was successfully processed and appreciate your patience throughout the process. Your trust in our service means a lot to us.
Wishing you smooth and pleasant travels ahead!
Best regards,
Skycop Team
Take your time and patience
30 de octubre de 2025
Respuesta de Lennuabi
Thank you for your kind words and understanding! Some cases can indeed take time, and we truly appreciate your patience. We’re glad your claim was successfully resolved and wish you smooth travels ahead!
Kui midagi ei oska oodata,siis hüvitis …
Kui midagi ei oska oodata,siis hüvitis on väga positiivne üllatus
25 de octubre de 2025
Respuesta de Lennuabi
Thank you for sharing your experience! We’re glad we could help and make a difference.
Avoid this company and contact the airline directly
I submitted my claim in November 2024 and after multiple inquiries through their official channels I was finally paid the full flight delay compensation in October 2025, which is nearly a year later.
During that time, they repeatedly spammed me with “urgent fast payout” offers, essentially pressuring me to accept half the compensation for an instant payment, with no way to decline. It’s a predatory and manipulative practice designed to boost their profits at the customer’s expense.
Do yourself a favour and contact the airline directly. You’ll receive your full compensation faster, with less stress, and without being taken advantage of.
19 de octubre de 2025
Respuesta de Lennuabi
We’re sorry to hear about your dissatisfaction and understand your frustration with the process length. Each claim depends on the airline’s cooperation and, in some cases, legal proceedings, which can take several months despite our efforts to speed things up.
The “fast payout” offer is an optional service for clients who prefer immediate payment instead of waiting for the airline’s response. It’s never required, and every client can simply wait for the full compensation, as happened in your case.
We appreciate your feedback — it helps us improve how we communicate our process and options to make them clearer for everyone.
Hüvitise taotlemine oli lihtne
Hüvitise taotlemine oli lihtne, kõik etapid on jälgitavad, teenusega rahul. Hüvitis saabus viie kuuga.
19 de octubre de 2025
Respuesta de Lennuabi
Täname tagasiside eest!
Väga lihtne ja kiire avalduse tegemine
Väga lihtne ja kiire avalduse tegemine. Juhtumi olek pidevalt uuendamisel, lisaks konsultantide igakülgne abi.
Super! Mina kiidan!
17 de octubre de 2025
Respuesta de Lennuabi
Täname positiivse tagasiside eest!
Felt pressured to take fast payout
Felt pressured to take fast payout. Fees involved eat away the compensation. Kinda feels like a scam to be honest to use lennuabi.
9 de octubre de 2025
Respuesta de Lennuabi
We’re sorry you felt that way. The fast payout is a completely optional service for clients who prefer to receive compensation immediately instead of waiting for the airline. All fees and conditions are clearly stated before confirmation, and every client can always choose to wait for the full amount. We appreciate your feedback and continue improving clarity and transparency in our communication.
Foarte bravi în 2 luni am primit…
Foarte bravi în 2 luni am primit compensația pe intirzierea avionului.mulțumesc companiei
16 de octubre de 2025
Respuesta de Lennuabi
Thank you! We’re happy we could assist quickly and get you the result you deserved.
Компания должна больше сообщала о событиях.
Давать больше информации. Например, что мы продолжаем занимаються вашей компенсацией.
11 de octubre de 2025
Respuesta de Lennuabi
Спасибо за отзыв и предложение! Мы согласны, что информирование клиентов — очень важно. Спасибо!
Scummy Practices
My experience with Lennuabi has been an absolute nightmare. I waited nearly a year for my compensation, and I’m convinced that if I hadn’t repeatedly reminded them, I never would have received it.
Be aware that Lennuabi tries to lure customers with absurdly low “Get your money now” offers — first 100€, then 120€, then 150€.. clearly an attempt to keep most of the rightful compensation for themselves. It seems that they already received my payment months and months ago, they kept offering me higher and higher offers, but none were near the one I was owed 360€ (600€ minus their fee 40%!!!!) and I kept thinking that no company would just offer "FREE" money to their customers.
Finally when I started asking about the Law and quoted specific paragraphs, they immediately payed me the amount I was owed, without even replying to me.
Next time I will definitely do the payout request to the airline myself and then I won't have to give 240€ of my compensation to this scammy company.
11 de octubre de 2025
Respuesta de Lennuabi
We’re sorry the process took longer than expected. Your claim was handled and paid according to Regulation (EC) 261/2004 and our Terms & Conditions. Processing times depend on airline cooperation and legal steps, which can take months. We’re glad your case was resolved and appreciate your feedback — it helps us improve communication and transparency.
Väga kaua läks aega (1a ja 3k)
Väga kaua läks aega (1a ja 3k). Ilmselt on oma roll siin ka omaniku vahetuses?
4 de octubre de 2025
Respuesta de Lennuabi
Aitäh tagasiside eest! Mõistame, et protsess võttis kaua aega ja see võis olla ebamugav. Kahjuks sõltub menetluse pikkus sageli lennufirma koostöövalmidusest ja võimalikust kohtumenetlusest. Teeme pidevalt tööd selle nimel, et tulevikus saaksime klientidele tulemused kiiremini edastada. Täname Teid kannatlikkuse ja usalduse eest!
Respuesta de Lennuabi
Meil on hea meel, et kõik sujus hästi.
You won many back
28 de septiembre de 2025
Respuesta de Lennuabi
Thank you so much for your kind words!
Horrible experience - a years delay in payout and different schemes
The experience with Lennuabi has been a complete disaster. I did wait for my compensation for around a year and I'm sure if I would not have reminded them about waiting for my money, I would have not got.
What finally worked was the threat to take them to the Consumer Protection Board.
Also to be aware is the fact that Lennuabi tries to make you a ridiculous offers by offering a quick "Get your money now" offer by initially offering 100€ and then later on 120€. I see this as a scheme to pocket the larger amount that they should pay out. Their excuse is that the airline has not paid them.
I finally got my compensation but there was no info of how much the airline paid out by law and what were Lennuabis own charges. I just got a sum transferred which seems quite low. I will personally never use their service again.
6 de octubre de 2025
Respuesta de Lennuabi
We’re sorry that your experience did not meet expectations. The process duration can vary depending on the airline and legal procedures, but your claim was handled and paid according to our Terms & Conditions and EU Regulation 261/2004.
If any part of the transferred amount was unclear, full details are always available in your client profile or upon request from our support team. We appreciate your feedback and continue improving to make our service faster and clearer for all clients.
Respuesta de Lennuabi
Thank you for your patience and kind words! We’re glad your case was successfully resolved and appreciate you staying with us through the process. We wish you smooth travels ahead!
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