Letterboxliquorice Opiniones 

238
•
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unresponsive customer service. Four emails, and phone call, not even the courtesy of an acknowledgement. Trying to arrange a return and nothing but silence. Be sure of what your purchase or else…

Valorada con 2 estrellas sobre 5

Very disappointing experience. The Banana Monkeys I received were clearly old and hard - a bit difficult to chew. I’ve had these before and they were much softer, so the quality this time was poor... Ver más

Valorada con 5 estrellas sobre 5

How wonderful to find a company that sells excellent, affordable, swiftly delivered, gluten-free liquorice! I bought the gluten-free mix for my partner who has coeliac disease, and he loved it. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Am so glad I found this site – I love liquorice and have been searching in vain for some vegetarian salty Zouts for ages now after enviously watching my husband plough through his non-veggie liquorice... Ver más

Información sobre la empresa

  1. Tienda de golosinas

Escrito por la empresa

We are an online retailer specialising in gourmet liquorice and gourmet liquorice gift boxes


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

238 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,6

Todas las opiniones

(238)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

3/3 Very Happy Recipients

I have so far gifted items from this store 3 times and on each occasion, the recipient has loved the products. Shipping and presentation have been good too.

5 de abril de 2022
Valorada con 5 estrellas sobre 5

AlwayS a lovely surprise

AlwayS a lovely surprise when my monthly subscription box arrives!
Nice to try so many different liquorice flavours. I’d love a better “map” of the selection as I can’t always decide what it tastes of!!

25 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast Delivery, Delicious Liquorice

Fast Delivery. Great Customer Service.

My first experience with LL was when there was an issue with the advent calendars. To be fair, I felt their pain, but they were courteous and sent me out a replacement as soon as I contacted them, and it arrived in time for my Mum’s birthday ready for 1st December.

She absolutely loves this liquorice - you can really taste the quality and difference to the shop bought liquorice in the UK. I’m not one to spend “artisan” or food fayre prices for confectionery, but this is such great quality and so delicious that it’s worth it, especially as a gift.

22 de marzo de 2022
Valorada con 5 estrellas sobre 5

Great liquorice

Great liquorice and fast efficient delivery. Its my go to company for liquorice. I wouldn't use anyone else. 5 stars all day long.

14 de marzo de 2022
Valorada con 4 estrellas sobre 5

Still waiting…..

**** update no. 2***
Guess what popped through the letter box this morning?! Thank you Royal Mail, it was posted on 21/02/22!
Thank you team at letter box liquorice, obviously it was not your fault.
***Update***
I have received a very kind reply to my review.
Having received a tracking number I tracked my parcel and I am told it still has not been delivered by Royal Mail. I realise deliveries are still covid-delayed at times which is frustrating for sellers and customers alike.
I shall not let this experience put me off using letterbox liquorice again as I feel it is important to support small businesses whenever possible.

Website was easy to use and I ordered some liquorice as a birthday present.
I placed the order on 18th Feb, it is now the 28th and no sign of it. I emailed the company but no response yet.
The birthday is on the 3rd March so I guess I shall have to resort to the usual last minute flowers.

28 de febrero de 2022
Opinión espontánea
Logotipo de Letterboxliquorice

Respuesta de Letterboxliquorice

Hi, we did post the parcel with the Royal Mail on the 21st. I am sorry that your initial email was missed, we cannot see where this has been sent to. It is our policy to act as quickly and efficiently as we can to track down late or missing parcels.

Valorada con 5 estrellas sobre 5

Great quality and selection

Nice!! Went down very well, good quality liquorice and good delivery service.

22 de febrero de 2022
Logotipo de Letterboxliquorice

Respuesta de Letterboxliquorice

Fantastic, thank you for your kind review!

Valorada con 5 estrellas sobre 5

Yummy!

Delicious selection of liquorice, promptly delivered and well packaged.

10 de febrero de 2022
Valorada con 3 estrellas sobre 5

Liquorice amazing delivery poor

Liquorice amazing and a much enjoyed gift. Scored lower as paid for express delivery but there was nothing express about it. Arrived 7 days after ordering. The dispatch wasn’t express either so not all down to delivery company (Royal Mail)

2 de febrero de 2022

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