It was a very nice and thorough process which my agent made very enjoyable with his patience in dealing with my questions and sometimes overstated explanations of past experiences. My first experience... Ver más
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Consulta las opiniones de los clientes
Ingrid was very helpful in getting us set up to keep us safe. It was easy to set up and test to assure everything was working properly. I feel much better knowing that when I’m out of the house my h... Ver más
I had Donna Dudchock as my Rep. She was WONDERFUL! She explained everything to me, gave me some incidents that had happened to other people (no names). Answered any questions that I had . Looking... Ver más
The people I dealt with were informed, prepared, and professional. All my questions were answered, and my concerns were addressed. I was surprised at all the services and support that is offered b... Ver más
Información sobre la empresa
Escrito por la empresa
Founded in 1987, Life Alert is a pioneer in personal emergency response and medical alert protection for seniors and people living alone. For decades, Life Alert has helped people remain safe and independent at home and on the go by providing fast access to trained human emergency response during medical emergencies, falls, fire, emergencies away from home, and many other emergency situations. Life Alert is known for its focus on continuous protection, reliability, and human-first emergency response. Unlike devices that depend on daily charging or complicated technology, only Life Alert offers waterproof protection devices, including an On-the-Go device with GPS and a Micro Voice Pendant that never need charging, helping ensure protection is always available when needed most. Every 11 minutes, Life Alert helps save a life from a potential catastrophe. The company operates dedicated emergency dispatch centers designed specifically for emergency monitoring and response. Generations of families have trusted Life Alert for dependable protection, ease of use, and peace of mind during real-world emergencies. Widely recognized for its iconic “Help! I’ve fallen and I can’t get up!” slogan, Life Alert continues to focus on one mission: helping people live independently with confidence, safety, and access to real human help during emergencies.
Información de contacto
Estados Unidos
- lifealert.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 55% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer service.
Ryan was very thorough and explained in…
Ryan was very thorough and explained in a very clear and straightforward way of explaining the different programs for life alert. Ryan is very personable and has excellent customer service and was very delightful to work with.
Arlene was very nice
Arlene was very nice, courteous and informative.
Very well done good sales pitch
Outstanding experience
People were all very knowledgeable and helpful. When we received equipment the process to check everything was thorough and easy. Great experience.
Help setting up system was outstanding.
Help setting up system was outstanding.
Customer Service individual was very
Helpful with setting up the system.
Straightforward and to the point
Straightforward sales call; zero pressure. Appreciate the willingness to accept my answers without upselling and pushing me to products we don’t need
Easy to sign up and was explained so I…
Easy to sign up and was explained so I can understand. The set up was seamless
Ordering & installation
The first person I talked to (Brandon) was very knowledgeable and helpful. The equipment arrived soon after I ordered it. I spent time on the phone with someone (Jessica TA??) to walk me through installing the equipment. She was very thorough & efficient. Then got a phone call to verify the installation & our information. Everything was made very easy with your help.
Michelle answered all of my questions…
Michelle answered all of my questions and explained everything to me. I feel that I was informed about what I needed to know about Life Alert.
Very thorough and informative!
Review of Frank
Frank was very patient and answered all our questions. We had 3 calls with Frank before my mom agreed to get Life Alert.
Lori was extremely thorough and patient…
Lori was extremely thorough and patient while explaining the program and its benefits.
The dispatcher did a great job getting…
The dispatcher did a great job getting the system set up.
Elizabeth was great
Elizabeth was great! Very helpful and explained everything .
Everyone was so polite and helpful
Everyone was so polite and helpful. They had answers for every question I had. They explained things thoroughly. Also they listened to me and what my fathers needs are and made sure they were met to a T.
Excellent customer service all the way…
Excellent customer service all the way around
Help is always available thank you
He was friendly and informative I’m glad help is always available if you need it Thank you
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