Banner for Life Assure Medical Alert

Life Assure Medical Alert Opiniones 

289
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Unit is working well and my mother finds it easy to use. Anytime I have called customer service my questions and concerns have been quickly addressed. Friendly service persons.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience has been ok. My only complaint is the 'string' that holds the unit. There seems no way to adjust it and as it is it is far too long..it hangs well below my waist. This is very inconve... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Scammers who do high pressure sales tactics to vulnerable seniors. They sent out a unit, which she never opened or used, then charged her $89 a month for two months. She ordered on Nov 14, did not r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service. Mom feels very reassured when she wears her pendant. She can call for help anytime and fall detection alerts gives us, her kids, peace of mind! Mom lives alone and at 93 yrs, s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de asistencia médica de emergencia
  2. Servicios de asistencia médica a domicilio
  3. Proveedor de equipamiento médico
  4. Proveedor de equipos de asistencia para la movilidad

Sobre Life Assure Medical Alert

Escrito por la empresa

Company Image

Life Assure medical alert systems is the foremost provider of medical alerts for seniors in Canada. Our goal is simple: to keep seniors safe and allow them to live comfortably in their homes while remaining independent. At Life Assure medical alert, we take this goal very seriously, which is why we provide state of the art technology with each one of our extremely affordable and reliable units. With Life Assure medical alert systems, you can enjoy peace of mind knowing that at any time, 24 hours a day 7 days a week, help is available at the push of a button. Whether you need to contact a family member, friend, or the local paramedics, our team of highly trained and dedicated staff is available whenever you need.

Protect Yourself and Remain Independent with Life Assure.

Premium Mobile Plus

Company Image

The Life Assure Premium Mobile Plus is an all-encompassing medical alert device. At home, on vacation, or out shopping for the day, the Premium Mobile unit assures that you’re always covered and allows you to keep the independence you deserve.


Classic Home

Company Image

The Life Assure Classic Home is our flagship product. The Classic Home has a microphone with increased sensitivity, an excellent quality speaker, and two-way voice communication between your home and the response center to ensure that you’re heard during an emergency.




The Life Assure Guarantee

No Contracts No Hidden Fees

No Contracts No Hidden Fees
Every Life Assure order is backed up with our satisfaction guarantee. It's simple. If for some reason the product that you ordered does not meet your needs simply mail the equipment back to Life Assure. That's the Life Assure Guarantee.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 90% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(289)

125 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 4 estrellas sobre 5

I haven’t had it very long

I haven’t had it very long, but it will give me confidence and safety.

12 de abril de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Life Assure monitoring device

Had to change my unit due to neck problems and they replaced it with a clip style unit and it's smaller/lighter. So happy with my new device. Fast and friendly service, fast emergency check up when I accidentally dropped my unit. HIGHLY RECOMMEND

6 de abril de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Fast response and friendly staff

The service is very good and the few times that I accidently operated the device there was an immediate response and the quickly acknowledged my false alarms.

6 de abril de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Easy to use for me

1 de abril de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 4 estrellas sobre 5

Peace of mind

Peace of mind, knowing that help is always on hand if needed.

29 de marzo de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 4 estrellas sobre 5

The calmness of the team!

30 de marzo de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Great service.

30 de marzo de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Freedom to stay in my own home

I joined Life Assure several years ago on the advice of a Paramedic who was finishing up the latest call to my home. I had been falling on a regular basis and it was getting harder to get to the phone to call for help.
I found Life Assure on the computer the next day joined there and then and have been thankful ever since.
Living on my own after losing my husband after 43 years of marriage was hard but finding Life Assure has given me my freedom to continue living life without having to give up my independence.

24 de marzo de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 4 estrellas sobre 5

The Company is Great in Some Ways

The company is okay as far as alerts are concerned. I have been with a few other companies over the years, and Life Assure is no better. In my mind, what makes them great is their problem-solving capabilities. For example, I was worried about my door key on the outside of my door. I called them and they gave me a very safe place to store my key outside of my door.

21 de marzo de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Valorada con 5 estrellas sobre 5

Talked with great people who gave me…

Talked with great people who gave me all the information I needed. The product arrived promptly and is very easy to use. The lock box was a great addition. I would recommend it to anyone

19 de marzo de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 3 estrellas sobre 5

Battery doesn’t last long enough he…

Battery doesn’t last long enough you need two of these to cover all day and night

16 de marzo de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for the review. We pride ourselves on our positive reviews and we know how important reviews are to others across Canada.
We would love to help improve your experience even further. Please contact our customer service team at Toll Free 1-800-354-5706 and we will do our best to help you.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Response Time and Follow up

I am satisfied with the quick response time. After the device is activated and I cancel the call, someone follows up with phone call to make sure everything is OK.

11 de marzo de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

I FEEL SAFE

I FEEL SAFE
DATE MARCH 4 2026

I feel safe, knowing if I fall, help will be there. As the doctors have told .e I am a high risk of falling. It also gives my family a piece of mind not having to worry about me.

Valerie Schaeffer

3 de marzo de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

All went smoothly and easily as we…

All went smoothly and easily as we anticipated

15 de febrero de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

This Has Been My Lucky Day:::

This Has Been My Lucky Day:::

This Morning The Phone Rang "UNKNOWN NAME", When that comes up on the CID, WE DO NOT ANSWER, However a minute later, there was a message from Pamela, saying she was The Manager @ Life Assure!!!
As l have had several phone calls from Life Assure, with just their Number on the CID, & not answering until a message was left, l couldn"t help wondering what this call was about?
Yesterday l left a Review Telling What My Experience Had Been So Far With This Company To Date..

TO_DAY, My Opinion Has Changed: Pamela Has Renewed
MY FAITH In Telling The Truth About An Incident That Had Happened Which Was A Complete MISTAKE In Dialing A Phone Number.
Apparently Pamela read the Review That l Wrote Yesterday, It Was Not In The Favour Of Life Assure, BUT, It Was An Accurate Account Of What Had Transpired Between Myself & Life Assure, Since January /26.

She Apologised Profusely For What Other Employees Had Seen As MY Problem Alone, Which Unfortunately Was An Error Anyone Could Have Made.
To Reiterate, This Misunderstanding Could Have Been Solved, IF, What Happened Had Been Listened To With A "HEART"!!!! This Did Not Occur Until Read By Pamela!!!
What I Am Trying To Say Here Is, There Are Still Some People In This World Who Are Willing To Stand Up For What Is Right, & She Is One Of Them..The Other Thing I Should Say Is This:: Before l Wrote My Review, l Read Some Of The Positive Reviews, The Majority Had Very Favourable Things To Say About This Company Who Rely On Seniors For Their Business..My Experience With Them In The Beginning Has Been Restored With A Very Happy Outcome.
The Charge Of $56.44 On My Card Has Been Reversed & The Outstanding Balance Of $56.44 Has Been Cancelled, l Have Been Given A Code For Canada Post For A No Charge Return.

This Incident May Have Changed My Outlook On Waiting Before Jumping To Conclusions So Quickly. l Must Say There Is Good In Everyone, THIS PROVES IT..
To Anyone Who Has Read These Two Reviews: It Pays To Have FAITH, MINE HAS BEEN RESTORED
It Is Not Based On The Monetary REturn, IT IS WITH AN EMPLOYEE WITH GOOD JUDGEMENT Who Is Employed With A Company She Believes In
THANK YOU PAMELA

23 de febrero de 2026
Opinión espontánea
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Valorada con 4 estrellas sobre 5

I liked the way you confirmed if the…

I liked the way you confirmed if the alert was working' I als0 like it telling me I need to charge it as the battery was low.

17 de febrero de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Safe

I feel more secure when I go out now, and peace of mind

16 de febrero de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

THE NUMBER ONE CUSTOMER SERVICE I GOT…

THE NUMBER ONE CUSTOMER SERVICE I GOT EACH TIME I NEEDED HELP WITH NO MATTER WHAT.

8 de febrero de 2026
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más