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Life Assure Medical Alert Opiniones 

289
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Unit is working well and my mother finds it easy to use. Anytime I have called customer service my questions and concerns have been quickly addressed. Friendly service persons.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience has been ok. My only complaint is the 'string' that holds the unit. There seems no way to adjust it and as it is it is far too long..it hangs well below my waist. This is very inconve... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Scammers who do high pressure sales tactics to vulnerable seniors. They sent out a unit, which she never opened or used, then charged her $89 a month for two months. She ordered on Nov 14, did not r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service. Mom feels very reassured when she wears her pendant. She can call for help anytime and fall detection alerts gives us, her kids, peace of mind! Mom lives alone and at 93 yrs, s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de asistencia médica de emergencia
  2. Servicios de asistencia médica a domicilio
  3. Proveedor de equipamiento médico
  4. Proveedor de equipos de asistencia para la movilidad

Sobre Life Assure Medical Alert

Escrito por la empresa

Company Image

Life Assure medical alert systems is the foremost provider of medical alerts for seniors in Canada. Our goal is simple: to keep seniors safe and allow them to live comfortably in their homes while remaining independent. At Life Assure medical alert, we take this goal very seriously, which is why we provide state of the art technology with each one of our extremely affordable and reliable units. With Life Assure medical alert systems, you can enjoy peace of mind knowing that at any time, 24 hours a day 7 days a week, help is available at the push of a button. Whether you need to contact a family member, friend, or the local paramedics, our team of highly trained and dedicated staff is available whenever you need.

Protect Yourself and Remain Independent with Life Assure.

Premium Mobile Plus

Company Image

The Life Assure Premium Mobile Plus is an all-encompassing medical alert device. At home, on vacation, or out shopping for the day, the Premium Mobile unit assures that you’re always covered and allows you to keep the independence you deserve.


Classic Home

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The Life Assure Classic Home is our flagship product. The Classic Home has a microphone with increased sensitivity, an excellent quality speaker, and two-way voice communication between your home and the response center to ensure that you’re heard during an emergency.




The Life Assure Guarantee

No Contracts No Hidden Fees

No Contracts No Hidden Fees
Every Life Assure order is backed up with our satisfaction guarantee. It's simple. If for some reason the product that you ordered does not meet your needs simply mail the equipment back to Life Assure. That's the Life Assure Guarantee.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(289)

125 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Prompt response

Even though I pressed the call button by mistake, the paramedics were here promptly, had contacted my wife and made sure I was ok before they left. Thank you Life Assure, George

10 de febrero de 2026
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Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Great product

Great product. Excellent service. Easy to use. Gives me peace of mind. Affordable.

12 de febrero de 2026
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Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5
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Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Life pressure has given me much peace , all my pressure has given me a peace of…

No pressure has given me a peace of mind whereas before I didn’t have that and I have falls and stuff and I’m alone cause I’m a weirdo now since I’ve been with life is here. I felt nothing but peace of mind and they’re so helpful and the Customer Service is fantastic and I give him 100% of excellence. You’re so kind. They’re very professional very knowledgable and they worked with me to get me a monthly payment that was worked to work to my budget cause I’m on a budget cause I wanted disability and they worked with me and I got it and it’s the best thing I ever got and it also helps if someone tries to break in your house. You can also get 911 for that as well but the best part is if I pass out or I’m unconscious itchy text and it calls 911 for you I recommend this for anybody and everybody because without it he won’t have peace of mind and if you’re alone or you have medical problems or physical disabilities or just wanna be a peace of mind with safety life assure is the way to go. I give them if I could give them 10 stars I would they are so awesome and they’ve been so good to me and my life is so much better now having this life, a little alert button, which I didn’t have to pay for the button and I didn’t have to pay the shipping either. They paid it and that’s great of life for sure to do that for the customers and they’re. They’re just wonderful over there. Give them a call and just see how wonderful they are and see how good they work with you to get you what you need I give life for sure 100% of excellence and Customer Service in their product and your support service too for your product

2 de febrero de 2026
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Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

I got this for my mother

I got this for my mother. She fell twice in 2 separate days and the response time was totally amazing. I highly recommend it for seniors living alone. It could mean life or death.

31 de diciembre de 2025
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Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 4 estrellas sobre 5

The staff at Life Assure were very…

The staff at Life Assure were very helpful and answered all of my questions. The fall detection was very important for me to have. Life Assure made choosing their company easy.

28 de enero de 2026
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Respuesta de Life Assure Medical Alert

We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Confident in LifeAssure

Quick and easy to register. Tests provide quick response and clear voice connections. We feel much safer with LifeAssure.

19 de enero de 2026
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Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

A feeling of confidence and safety.

I am so happy I ordered from Life Assure. Luckily I have not fallen yet but did have a few false alarms. A representative always got back to me to make sure I was okay. It does give me a feeling of safety and gives me a certain confidence in my stride. Thank you!

8 de enero de 2026
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Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Very reliable

The response time is very quick and the responders are very helpful

12 de enero de 2026
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Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Life Assure is an excellent company and…

Life Assure is an excellent company and gives the very best service.
The people who answer my questions do so in a clear and informative manner.
Wearing the medical alert device gives me a lot more confidence.

9 de enero de 2026
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Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Perfect for aging parents

I bought this for my 83 year old mom who has been falling more often. She lives in Ontario CA. From the people on the phone when I initially called to the monitoring service, everyone has been so very caring. The pendant/monitor was easy to set up and mom doesn’t have any issues with that. I was on the phone recently with mom and she was brushing her teeth, she leaned forward to rinse her mouth and the monitor hit the sink. I heard the monitoring system come over the speaker immediately and check to make sure mom was ok. She apologized for hitting the monitor and the agent was super nice. That made me feel so much better. Mom has more confidence walking around her retirement home and has told a lot of her friends about the monitor.
Thank you Life Assure.

7 de enero de 2026
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Respuesta de Life Assure Medical Alert

We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.

Thank You,
Life Assure Medical Alert Team

Valorada con 4 estrellas sobre 5

The alert has not worked twice at least…

The alert has not worked twice at least since the reset and my husband has fallen, thankfully I was home at the time. I would like to know if there is a lag between the fall and the alert going on. Both times my husband was able to get himself up on his own.

7 de enero de 2026
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Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 2 estrellas sobre 5

Too sensitive

Your staff is wonderful to speak with. My only problem is the device is too sensitive and I have set it off 4 times in December accidently. I don't know how to correct that but I find I am becoming immobile while trying to avoid another false alarm. Your staff is very quick to answer and very understanding!

6 de enero de 2026
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Respuesta de Life Assure Medical Alert

We appreciate your taking the time to provide this feedback and helping others decide on a medical alert device.
Our first priority is to ensure our customers' medical alert needs are taken care of. For any of your concerns, please be sure to contact our customer support team Toll Free at 1-800-354-5706. We would be happy to assist with any issues you may have!

Thank You

Valorada con 1 estrellas sobre 5

No prices with out personal information

We signed up online for information regarding getting a pamphlet about their mobile device for a parent. They insisted on our phone number and when they called, wanted all kinds of personal information on the potential recipient, age, what health issues, how long, who living with and WOULD NOT supply a basic brochure with pricing structures until we told them that information. The sales person was pushy and repeatedly mentioned prices deals today etc. Even after being told we were just getting pricing information and would make our own decisions with said parent when the time came. The conversation became very uncomfortable and we ended the call. They DO NOT need to know what is going on health wise until we sign or have further questions. High pressure sales and no information.

2 de enero de 2026
Opinión espontánea
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Respuesta de Life Assure Medical Alert

Your time and feedback are greatly appreciated. This will help others with choosing a medical alert system.
Please be sure to contact our customer support team Toll Free at 1-800-354-5706 for any issues you may have had with your medical alert device. We pride ourselves in customer service and would be delighted to assist you!

Thank You

Valorada con 5 estrellas sobre 5

Life Assure

They are always there for me when I accidentally set it off.

26 de diciembre de 2025
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Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Being promet in answering the alert…

Being promet in answering the alert call.
Being very pleasant when the medalian goes off accidentally

20 de diciembre de 2025
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Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Med alert system helps me while im alone

Med alert system helps me while im alone

19 de diciembre de 2025
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Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

No wait time phone call.

Our phone inquiries were answered promptly without experiencing any wait time. Staff were polite, pleasant, knowledgeable and cooperative. Would recommend Life Assure without hesitation.

10 de diciembre de 2025
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Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

I like the Life Assure Medical Alert…

I like the Life Assure Medical Alert Pendant…Easy to wear the pendant any where I go indoors or out doors..and one day by mistake I pressed the button and immediately Someone reached me to find out whether I was ok..I am so impressed with the quick response…

18 de diciembre de 2025
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Respuesta de Life Assure Medical Alert

We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

it's a very touchy alarm and easily set off but really good

It is really great, but touchy. I set the alarm off one day just putting it on. Also getting used to it I had mutiple false alarms.

23 de diciembre de 2025
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Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

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