Banner for Life Assure Medical Alert

Life Assure Medical Alert Opiniones 

289
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Unit is working well and my mother finds it easy to use. Anytime I have called customer service my questions and concerns have been quickly addressed. Friendly service persons.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience has been ok. My only complaint is the 'string' that holds the unit. There seems no way to adjust it and as it is it is far too long..it hangs well below my waist. This is very inconve... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Scammers who do high pressure sales tactics to vulnerable seniors. They sent out a unit, which she never opened or used, then charged her $89 a month for two months. She ordered on Nov 14, did not r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service. Mom feels very reassured when she wears her pendant. She can call for help anytime and fall detection alerts gives us, her kids, peace of mind! Mom lives alone and at 93 yrs, s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de asistencia médica de emergencia
  2. Servicios de asistencia médica a domicilio
  3. Proveedor de equipamiento médico
  4. Proveedor de equipos de asistencia para la movilidad

Sobre Life Assure Medical Alert

Escrito por la empresa

Company Image

Life Assure medical alert systems is the foremost provider of medical alerts for seniors in Canada. Our goal is simple: to keep seniors safe and allow them to live comfortably in their homes while remaining independent. At Life Assure medical alert, we take this goal very seriously, which is why we provide state of the art technology with each one of our extremely affordable and reliable units. With Life Assure medical alert systems, you can enjoy peace of mind knowing that at any time, 24 hours a day 7 days a week, help is available at the push of a button. Whether you need to contact a family member, friend, or the local paramedics, our team of highly trained and dedicated staff is available whenever you need.

Protect Yourself and Remain Independent with Life Assure.

Premium Mobile Plus

Company Image

The Life Assure Premium Mobile Plus is an all-encompassing medical alert device. At home, on vacation, or out shopping for the day, the Premium Mobile unit assures that you’re always covered and allows you to keep the independence you deserve.


Classic Home

Company Image

The Life Assure Classic Home is our flagship product. The Classic Home has a microphone with increased sensitivity, an excellent quality speaker, and two-way voice communication between your home and the response center to ensure that you’re heard during an emergency.




The Life Assure Guarantee

No Contracts No Hidden Fees

No Contracts No Hidden Fees
Every Life Assure order is backed up with our satisfaction guarantee. It's simple. If for some reason the product that you ordered does not meet your needs simply mail the equipment back to Life Assure. That's the Life Assure Guarantee.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 90% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(289)

125 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

From Canada insted of from states.

From Canada insteadof from states.

9 de diciembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 1 estrellas sobre 5

Inappropriate high pressure sales tactics when dealing with seniors

I did not sign up with Life Assure due to their high pressure sales tactics, trying to force me to sign up immediately or "we can only offer you this price if you take this service right now". They also give no price information on their website. I explained that I still had to speak to another family member, and they still tried to pressure me to sign up immediately. Very poor practice for a company whose business is to deal with vulnerable seniors.

10 de diciembre de 2025
Opinión espontánea
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Your feedback is appreciated; your time and effort will help others with choosing a medical alert system.
We pride ourselves in our customer service, and can assist with any issues you may have experienced. Please get in touch with our customer support team Toll Free at 1-800-354-5706 and we will be happy to be of assistance.

Thank You

Valorada con 5 estrellas sobre 5

My initial contact with Life Assure was…

My initial contact with Life Assure was positive. The young man who was on the phone explained everything that I needed to know. We discussed several options and he helped me to decide which ones fit my needs

2 de diciembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 4 estrellas sobre 5

I haven’t had the opportunity to…

I haven’t had the opportunity to experience Life Assist thank goodness. I did get to address a concern about travelling away from home and was put at rest by your representative.

28 de noviembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Christmas Shopping, worry free …

Today I went out and about in snowy winter conditions for Christmas shopping. My device gives me the renewed confidence for trekking about without the anxiety of slips & falls without any assistance. Its worry free and ensures my confidence. Bravo.

3 de diciembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Kind

Kind and understanding staff

2 de diciembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

The customer care employee was very…

The customer care employee was very helpful and extremely polite,( Ms Nakia) I very much appreciate this service and am comforted knowing that my Mother has additional security with her at all times.

24 de noviembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 4 estrellas sobre 5

I haven't had to use it yet!

19 de noviembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

I find the people very helpful

I find the people very helpful! When I have accidentally hit the button response was quick and they were not upset that I made a mistake. Also the lights didn’t seem to be working and I talked with Ethan about it and it was resolved over the phone thanks for everything

16 de noviembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Mom feels very reassured when she wears her pendant. She can call for help anytime and fall detection alerts gives us, her kids, peace of mind! Mom lives alone and at 93 yrs, still drives. GPS monitoring allows us to know her location so no one is panicking when she doesn’t answer her phone! We’ve used Life Assure for 7 years, and we are very happy and thankful.

12 de noviembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

You have saved my life more then once

You have saved my life more then once . When i push the bottom or fall your tecs are there in seconds to c if I need assistance if I do they will notify 911 .
The service you have serves all people within Manitoba and across Canada as long there is cell towers in can reach you or if I fall you can reach me . I will always promote your services to others who have medical problems and need assistance when needed. But if I may say promote the pendants more because there are senior citizens do not like the base station because of the siren going off
Keep up the great work

12 de noviembre de 2025
Opinión espontánea
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Happy Investment

I apologize for not responding earlier but I had surgery and it is only today that am able to answer your review. To date I have been very appreciative for all the support and kindness from your representatives. I have not needed the Medical Alert Device but I am truly happy that I did invest in one. Thank you and have a good day,

4 de noviembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Recieved my life alert several weeks…

Recieved my life alert several weeks ago. It was left at my sister's house at a door she doesn't use. There is even a sign posted saying do not leave any packages here ... Kindly use entrance at back. But it happens quite often that way. I have it plugged in and charging but haven't activated it yet.I believe I have to push the button to contact you. I haven't completely read all the instructions yet. Will get around to it eventually.

5 de noviembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Every thing is done well

Every thing is done well. I'm still getting used to a voice at any time of the day to let me know to put on charger........

1 de noviembre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Medic alert

Just knowing I have a button to push to call someone if I need them is reassuring in itself Thank you D Meyer I thankfully have not needed the service yet

31 de octubre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

Life Assure Medical Alert can save my wife's life..

Being the caregiver for my handicap wife, I feel reassured when I'm not at home that if she should fall and in need of medical assistance, all she has to do, is press and hold the help button. We appreciate the system. Thank you Life Assure !

29 de octubre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

A very worthwhile investment in your safety

The device is very sensitive and although I have not required any help, it has picked several occasions when it may have been a fall, but wasn't. The response time was in credible. After having suffered a bad fall prior to my purchase, it has made me feel a layer of protection as well as making my wife and children more comfortable.

28 de octubre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

I was recently handling my device and I accidently Sent an alert

I was recently handling my device and I accidently sent an alert. Before I realized what had happened a voice asking me if was alright was loud and clear.
So I was able to answer right away and confirm that I accidently sent the alert.
I am quite pleased with the response which is very good.

21 de octubre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Valorada con 5 estrellas sobre 5

I do not know

I know am in good hands and walking more

19 de octubre de 2025
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.

Thank You,
Life Assure Medical Alert Team

Valorada con 2 estrellas sobre 5

My mother’s pendant had not been…

My mother’s pendant had not been working for an unknown period of time. She tests it once per month, so it may have been malfunctioning for up to four weeks without our knowledge. Despite maintaining an active, paid account, Life Assure does not appear to monitor whether the device is offline or malfunctioning.

When I called to report that the pendant was unreliable and asked whether it should be tested daily to ensure it was functioning properly, the representative advised that, in the event of a fall, my mother could press the Help button on the main device. I asked how she was supposed to do that after a fall, given that the fall detection feature is specifically intended for individuals who may not be able to get up on their own. The representative repeated that she could “press the red button on the main device,” appearing unaware of the purpose of fall detection and seemingly indifferent to how concerning this response was.

To make matters worse, the representative then attempted to sell me a Protection Plan to cover services that should already be functioning as part of the existing agreement. I am truly astounded by this service model.

18 de octubre de 2025
Opinión espontánea
Logotipo de Life Assure Medical Alert

Respuesta de Life Assure Medical Alert

Thank you for your review. We appreciate your time in providing us with this feedback so that others may make the right choice for their medical alert needs.
We have a high standard for ourselves and the service we provide. Our customer support team is available Toll Free at 1-800-354-5706 and will be happy to address any of your concerns!

Thank You
Thank you for your review. We appreciate your time in providing us with this feedback so that others may make the right choice for their medical alert needs.
We have a high standard for ourselves and the service we provide. Our customer support team is available Toll Free at 1-800-354-5706 and will be happy to address any of your concerns!

Thank You

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más