Lifetime Legal Opiniones 

Very easy and straightforward.
Nat was great and made sure I understood each step as we went along.

Amrita was very friendly and clear with her questions and checking to ensure my answers were correct. Very efficient.

Very professional, friendly and helpful. This made the experience so much easier.

We recently made a claim and the whole process was professional and efficient. Any queries were answered quickly and our claim was processed really quickly and was made so easy for us. Highly recommend Lifetime Legal!

Excellent delivery of information given by nat, very easy to understand and use.

Clear, friendly, and patient as I had an unclear line and a noisy puppy in the background.

Had a great experience making a will for the first time, Ellie was really helpful and friendly while taking me through everything. She was also very quick at responding to my emails and patient with me changing my mind several times.

Chloe our contact for completing our wills has been extremely helpful, answering any queries that we had also if we didn’t understand properly she was more than happy to go through it again.
Very efficient in getting our wills done quickly.
Made it all very easy as like probably many it’s something that we put off.
Thank you very much

Very professional and knowledgeable. Nat was great.

People seem quite happy about the will services however if you happen to use their Anti Money Laundering checks via Purplebricks, you're in for a nasty treat.
Horrible communication, they don't check the submitted documents and request for you to send them over again. Simplest AML check and they managed to stretch this to 3 WEEKS. I warned them to file a complaint and rang everyday which sped up the process. Stay away from this company.

Customer service awful
Trying to get hold of people on the phone incurred a charge - not easily contactable at all.
The requirements for claims aren't clear at all.

Not worth the paper its written on

Very efficient. Emma led me the process very professional and efficiently. Great service.

I didn't really understand why they needed to do checks and didn't realise I was signing up for a monthly payment. ID checks were done by my sols so why did purple bricks via lifetime legal need them to. Ok may not be able to get initial payment of £80 refund but want the 2 x 8.99 back and a cancellation immediately. Will be on phone to bank to try gor a charge back. Fuming

Just had a call from them , in my opinion they are just covering their back, apparently I gave verbal agreement for the addt cover, however on the receipt invoice it states

WE WILL CONTACT YOU AFTER THIS TIME TO ASK IF YOU WANT TO CONTINUE, THEY ARE SAYING THEY SENT A REMINDER .....LIARS

I have gone thru my mail and there isn't one, another instance of their lies , did you do DP with me according to them they did , check your call recording , did you ask my name ..no did you ask my dob ..no did you ask my address .. no
If they can lie about this they can lie about emails.
The membership has been cxlld and apparently they are refunding 1 pmt of 8.99

Would I trust this comp... no
I would change my 1 star to no star if I could ..

Complaint going to HO not by email

Nayab was very professional drafting and executing my Will. I will certainly recommend her to friends and family.

Ok, so i understood that I needed an identity check to sell our house and move on to a conveyancing service, there is no way I signed up for a monthly fee of £8:99 p/m. I only found out that they were taking money from my credit card when the card expired. I will be seeking a refund, I feel that I have been the subject of sharp practice. I feel like a right mug 😟

Great responses and an easy process
so glad i used them

Jay was an absolute pleasure to talk to today on the phone, he was professional and polite and very knowledgeable. Jay went through everything thoroughly and endured I understood each point and was clear and concise.

I wouldn’t hesitate to recommend your company if all your staff are as brilliant absolutely brilliant service, thank you!!

Absolutely great service excellent explanation all around 👏 keep going with great work. Thanks.

They have eased a really upsetting time, by making it a littler bit easier by reducing our financial loss during an aborted house move.

Ellie was amazing all through the process. She was so very clear & so easy to follow. Her advice was extremely helpful, & not at all overpowering. She was fast with all the documents, with frequent email updates.
A pleasure to deal with, making the entire process easy & smooth.
Highly recommend. Everything was good.
Thank you, Ellie :-)