We’ve recently bought our first home with Linden Homes and we’ve had such a positive experience so far! Being first-time buyers, we obviously had loads of questions and weren’t really sure what... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It was wonderful to meet Martin during our viewing. He was so helpful and was explaining every single information required for us. I was impressed with his professionalism and knowledge about the indu... Ver más
We have had a very positive experience with Linden Homes so far. The staff have been friendly, helpful, and supportive throughout the process. They have answered our questions and guided us through th... Ver más
La empresa ha respondido
Clare was brilliant when we popped into Pleasley View yesterday. She coped well with my daughter's 3 year old son, and 9 month old daughter who were creating interruptions during our discussi... Ver más
La empresa ha respondido
Información sobre la empresa
- Constructor de casas
- también en la categoría
- Promotor inmobiliario
Escrito por la empresa
Find your forever home with one of our modern and efficient new homes for sale. With a range of new housing developments in great locations throughout the UK, you’re sure to find your ideal property with Linden Homes. Customer service contact details: https://www.lindenhomes.co.uk/contact-us/customer-services
Información de contacto
Reino Unido
- lindenhomes.co.uk
4,6
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I received a warm welcome and went to…
I received a warm welcome and went to view the houses they were beautiful. They explained everything clearly and they were professional.
15 de agosto de 2026
Respuesta de Linden Homes
Hi Phillip,
We're so pleased to hear you felt welcomed and found our homes beautiful. It's wonderful to know our team was clear and professional throughout your visit.
Kind Regards,
Marcus
Linden Homes
My sales advisor rodh was very helpful…
My sales advisor rodh was very helpful in helping me as a first time buyer. Viewing the properties were helpful and rodh was knowledgeable about the site and area which helped us narrow things down. Easy to get overwhelmed with things but rodh gave us written information on things, videos to watch and followed us up till the end. Even tho we didnt buy with linden i felt supported and well informed! Thanks again!
8 de agosto de 2026
Opinión espontánea
Respuesta de Linden Homes
Hi Izzati,
We're so pleased to hear about your positive experience as a first-time buyer. It's wonderful that our advisor was able to provide such helpful and knowledgeable support throughout your property search, making a potentially overwhelming process much smoother. We appreciate you sharing your feedback.
Kind Regards,
Marcus
Linden Homes
Colin turned a disappointing key-pickup experience into a true 5-star service!
I recently bought my new home at Quantum Fields in Littleport. My initial experience with the estate agent when picking up the keys was really disappointing. It happened quickly on a very busy road, communication was difficult, and it just felt like a rushed "hello and goodbye" moment. I didn't expect flowers or champagne, but picking up the keys to your new home should be a special moment, and it felt really weak.
However, everything changed this morning when I went to the sales office to collect the remaining keys and met Colin. He was absolutely lovely and completely turned the whole experience around!
It turns out Colin has been with the company for 46 years, and it truly shows in his approach to customers. People like him are rare and should be recognized and rewarded by the company.
This was my first time dealing with Linden Homes, and thanks to Colin, he left such a wonderful impression that I would definitely recommend the company to others. Thank you so much, Colin!
15 de agosto de 2026
Opinión espontánea
Respuesta de Linden Homes
Hi Anna,
We appreciate you sharing your detailed experience with us. We understand that the initial key collection did not meet your expectations for such a significant moment, and we acknowledge that it felt rushed. We are truly delighted to learn that our team member was able to completely turn your experience around and leave such a positive and lasting impression. We are incredibly proud of our long-serving colleagues and their dedication to our customers. It is wonderful to hear that this positive interaction has led you to recommend us to others. Thank you for your valuable feedback.
Kind Regards,
Marcus
Linden Homes
Jeanette and Jess have been amazing
Jeanette and Jess have been amazing! The whole team at Linden have been great too. We couldn't be happier in our new home and have felt really looked after throughout the whole process.
17 de abril de 2026
Respuesta de Linden Homes
Hi F.T,
We are so happy to hear how amazing your experience has been with our team! It's wonderful to know you are happy in your new home and felt well-supported throughout the process.
Kind Regards,
Marcus
Linden Homes
Very positive experience.The staff were…
Very positive experience.The staff were friendly, helpful, and professional.
14 de agosto de 2026
Respuesta de Linden Homes
Hi Ambily,
We are so pleased to hear that you had such a positive experience with us. It's wonderful to know that our team was friendly, helpful, and professional.
Kind Regards,
Marcus
Linden Homes
Great experience
Great, knowledgeable and helpful staff.
Special thanks to Laura, Stephanie, and not forgetting the wonderful Catherine.
14 de agosto de 2026
Respuesta de Linden Homes
Hi Brian,
We are delighted to hear that our team provided you with such a positive experience. It's wonderful to know that their knowledge and helpfulness made a difference. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
Special thanks to Laura sales…
Special thanks to Laura Bull ( sales consultant) was really supportive and patient throughout the process. I felt very happy and much more confident about choosing this plot because of her support and understanding. I’m truly grateful for all her help.
13 de agosto de 2026
Respuesta de Linden Homes
Hi Santhiya,
We are delighted to hear about your positive experience and that our sales consultant provided such supportive and patient assistance. It's wonderful to know you felt confident in your choice because of their help. Thank you for your kind words.
Kind Regards,
Marcus
Linden Homes
Firstly sales where excellent and could…
Firstly sales where excellent and could no do enough to get us the deal we needed to move in.
The first year they where quite good at completing snagging especially when builders where still on site.
The issues really started when they asked me to complete my home buyers survey after a year of moving in .I was reluctant to complete the survey until I was happy all snagging was complete but was assured all issue would be resolved.
Once they survey was complete every issue has been a battle.
We where told when moving in to let the house settle for about 18 month and shrinkage/cracking etc would be rectified but now we have been told its home owner maintenance and its our resposibilty.
The brick work looks particaly bad in places but we have been told its within tolerance and nothing will be done.
The main issues is with the design of the house with no guttering above two of the windows which wakes us up at at night during heavy rain due to constant dripping. Despite several visits and videos confirming the issue again nothing is going to be done.
The house is very nice but the overall finish is lacking and when you buy a new home you should at least be able to sleep at night and not be expected to finish the decorating yourself.
Response from managers/director level regarding the issues so far has been very poor and the complaints handling procedure not followed.
The issues have now been forwarded to the new homes ombudsman and hopefully this can be resolved.
13 de diciembre de 2025
Opinión espontánea
Respuesta de Linden Homes
Hi Steven,
Thank you for taking the time to share such a detailed review. It's encouraging to hear that your initial experience with our sales team was positive and that progress was made with your snagging items during the early stages of your homeownership journey.
We can see from your comments that your experience since then has not met the expectations you had when purchasing a new home. In particular, the concerns you've raised regarding outstanding snagging items, the appearance of the brickwork, shrinkage and cracking, the ongoing issue with rainwater noise above the windows, and the way your concerns have been managed have clearly left you frustrated.
We appreciate that buying a new home is a significant investment, and it's important that homeowners feel listened to and supported when issues are raised. While some of the matters you've mentioned have been assessed in line with industry standards and guidance, we recognise that this does not lessen the impact these concerns are having on your enjoyment of your home.
We also note your comments regarding communication and the complaints process. Providing clear explanations and keeping customers informed throughout any investigation is something we take seriously, and your feedback will be shared with the relevant teams for review.
As your case has now been referred to the New Homes Ombudsman, we will continue to engage with that process and work towards a resolution through the appropriate channels. Thank you again for sharing your experience and providing us with the opportunity to reflect on the areas you've highlighted.
Kind Regards,
Marcus
Linden Homes
Buying a new home
I was very distressed when I first went in to the showroom as my previous sale had fallen through and I needed somewhere to live as a single parent. Both Hyacinth and Charlotte from Stoneleigh view and the First Lady I spoke to at the central office to book my appointment were so lovely. They all went above and beyond for my son and I and I will always be incredibly grateful to them for their professionalism and their kindness and help.
3 de agosto de 2026
Respuesta de Linden Homes
Hi Jennifer,
We are so glad to hear that our team was able to provide you with such a positive and supportive experience during what was clearly a very challenging time. It means a great deal to us that our colleagues' professionalism, kindness, and dedication made such a significant difference for you and your son. We truly appreciate you sharing your wonderful feedback.
Kind Regards,
Marcus
Linden Homes
Rod has been extremely helpful and has…
Rod has been extremely helpful and has gone above and beyond to help us. He is very knowledgeable, has some fantastic ideas. We were not quite in a position to buy but as soon as we are we will be back in touch with Rod and we look forward to working with him again and secure our dream home.
8 de agosto de 2026
Opinión espontánea
Respuesta de Linden Homes
Hi Mel,
We are so pleased to hear about your positive experience and that our team member provided such exceptional support. We appreciate your kind words and look forward to assisting you in the future when you're ready to find your dream home.
Kind Regards,
Marcus
Linden Homes
Very clear website..easy to follow
Very clear website..easy to follow! Very helpful staff 😊
8 de agosto de 2026
Respuesta de Linden Homes
Hi Rachel,
We are so pleased to hear that you found our website clear and easy to follow. It's wonderful to know our staff provided helpful assistance.
Kind Regards,
Marcus
Linden Homes
Ami - Linden Homes, Sutton
Ami has been super helpful and supportive through the whole process. I highly recommend
8 de agosto de 2026
Respuesta de Linden Homes
Hi Charlie,
We're delighted to hear that our team member was helpful and supportive throughout your experience. We appreciate your recommendation and positive feedback!
Kind Regards,
Marcus
Linden Homes
Martin was very knowledgeable and…
Martin was very knowledgeable and helpful with our enquiry .
He understood our needs and showed us multiple options which would help us with our decision to move home
8 de agosto de 2026
Respuesta de Linden Homes
Hi Angela,
We are delighted to hear that the assistance you received was knowledgeable and helpful. We appreciate your positive feedback regarding the multiple options shown, which aided your decision-making process.
Kind Regards,
Marcus
Linden Homes
The customer service team were friendly…
The customer service team were friendly and helpful the whole process was straightforward a big thank you to India who was very helpful and answered all queries.
7 de agosto de 2026
Respuesta de Linden Homes
Hi Adrian,
We are so pleased to hear that our customer service team was friendly and helpful, making the process straightforward for you. We appreciate your kind words.
Kind Regards,
Marcus
Linden Homes
Great Sales Team
Jacqueline was amazingly friendly and very keen to show us every inch of the site. She went above and beyond to ensure we could get the best idea possible of the location of the house and how it would look. I have bought 2 previous New Builds and I have never felt so listened to, or been taken as seriously with an impromptu meeting.
1 de agosto de 2026
Respuesta de Linden Homes
Hi James,
We are delighted to hear that our team member provided such an exceptional and thorough experience. It's wonderful to know that you felt truly heard and valued during your impromptu meeting, especially given your previous experiences. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
Lesley was very welcoming and was very…
Lesley was very welcoming and was very informative. Thank you
4 de agosto de 2026
Respuesta de Linden Homes
Hi Stacy,
We're so glad to hear that our team member provided you with such a welcoming and informative experience. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
Excellent service and feeling proud to…
Excellent service and feeling proud to get a home from Linden homes
23 de julio de 2026
Respuesta de Linden Homes
Hi rajanesh,
We're so happy to hear you had an excellent experience and are proud of your new home from us. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
Respuesta de Linden Homes
Hi Josephine,
We are so happy to hear about your positive experience and that you plan on returning! We truly appreciate your kind words.
Kind Regards,
Marcus
Linden Homes
Quantum Fields homes selling super fast !
Just had time to pop into the Quantum Fields site, really for a bit of 'window' shopping, to be instantly impressed by the developer's sales manager, Colin - very professional, knowledgeable and straightforward, leaving me to decide without hesitation that it would be well worthwhile to returning for an appointment, which most likely would result in a purchase. Most enjoyed today's outing.
30 de julio de 2026
Opinión espontánea
Respuesta de Linden Homes
Hi Nicholas,
We're so pleased to hear that your visit was such a positive experience and that our sales manager made such a great impression. We look forward to welcoming you back for an appointment!
Kind Regards,
Marcus
Linden Homes
1 Year Later in a Linden House
I wanted to write a short update following 1 year later in our Linden Property at Quantum Fields in Littleport, Cambridgeshire.
1 year later, we still have no complaints with our Linden Property! No cracks, leaks, or problems in the slightest.
Colin, our sales rep has continued to check in with us every now and again to ensure that we remain happy with our home purchase and encouraged us to let them know if anything comes up.
We have also received numerous emails from Linden's aftercare team ensuring that we're happy with our property.
Looking into the future, my mother & father in-law are now looking to purchase a property on the estate following the excellent experience we have had with Linden.
I would encourage and highly recommend others to purchase a home from Linden Homes.
30 de julio de 2026
Opinión espontánea
Respuesta de Linden Homes
Hi Dan,
We are so pleased to hear that you continue to be happy in your home a year after moving in. It is wonderful to know that our team, including our sales representative and aftercare, has provided you with excellent support. We truly appreciate your kind words and recommendation, and we are delighted that your positive experience has encouraged your family to consider our properties as well.
Kind Regards,
Marcus
Linden Homes
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.