Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... Ver más
La empresa ha respondido
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Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... Ver más
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Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... Ver más
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Lloyds Bank home insurance was very easy to set up. I got a quote well ahead of my renewal and it was kept for 3 months. There were no tricky questions and I feel confident I have bought a reliable in... Ver más
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This is the first time I use Lloyds.Most of the things are acceptable but to decline cover for more than 60days away is really unhelpful. There should be a way that customers should be able to get cov... Ver más
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Escrito por la empresa
Reino Unido
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It was so easy to renew my home insurance through the app and also I was able to secure a discount. Thank you.

Respuesta de Lloyds Bank Insurance
Didn't want to know about a genuine home breakage after 10 minutes of discussing it on the phone

Respuesta de Lloyds Bank Insurance
House and Contents Information on your internet site is so well laid out it is easy to understand what cover is included and not included. Also my policy with you is much cheaper than the company that I was with for many years.

Respuesta de Lloyds Bank Insurance
Very professional and most efficient. Good to do business with..

Respuesta de Lloyds Bank Insurance
Everything was made clear and insurance quote very good.

Respuesta de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance
The people i spoke to on the phone were so helpful

Respuesta de Lloyds Bank Insurance
Easy access to the detailed online application and happy with the cost of our chosen cover.

Respuesta de Lloyds Bank Insurance
It was a very easy on-line process, everything was explained thoroughly

Respuesta de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance
Convenient to keep everything in the same place straight forward application.
Fast and hassle free.

Respuesta de Lloyds Bank Insurance
Although I renewed my insurance with you online via the App and received a confirmation email verifying that.
On the day of expiry you sent an email saying that my insurance had run out at midnight & I wouldn't be covered. That caused me a great deal of personal upset. I had to ring yourselves and explain the situation. After an hour and a half on the phone with you not having a clue what went wrong & having to go through all my details once again the situation was rectified.
As a person who doesn't check her emails on a daily basis I could have been driving around without any insurance, absolutely no fault of mine and you being totally responsible for me doing so.
Something somewhere within your systems went completely wrong & I hope it has been investigated thoroughly & no other people have had the same issue..

Respuesta de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance
easy application to complete and I got a very acceptable price on my car insurance.

Respuesta de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance
Simple to insure my car. No need to speak to anyone. Documents were sent straight away. Really good price compared to my last insurer who wanted almost double to renew my policy.

Respuesta de Lloyds Bank Insurance
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