Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... Ver más
La empresa ha respondido
Lloyds Bank home insurance was very easy to set up. I got a quote well ahead of my renewal and it was kept for 3 months. There were no tricky questions and I feel confident I have bought a reliable in... Ver más
La empresa ha respondido
This is the first time I use Lloyds.Most of the things are acceptable but to decline cover for more than 60days away is really unhelpful. There should be a way that customers should be able to get cov... Ver más
La empresa ha respondido
Información sobre la empresa
- Aseguradora
- Agencia de seguros de automóviles
- Agencia de seguros para el hogar
- Aseguradora (seguros de vida)
- Servicios bancarios
Sobre Lloyds Bank Insurance
Escrito por la empresa
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Información de contacto
Reino Unido
- lloydsbank.com/insurance.html
4,7
Excelente
9 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Very happy with the service!
The whole process was quick, easy and straightforward. The staff were friendly, helpful and professional, and everything was explained clearly. I’m very pleased with my experience and would happily recommend Lloyds Bank Insurance.
17 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hi Zornitsa,
We're so pleased to hear that your entire experience was quick, easy, and straightforward. It's wonderful that our staff were friendly, helpful, and professional, and that everything was clearly explained. We truly appreciate your recommendation.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Easy to follow and change details if…
Easy to follow and change details if needed.
5 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hello Gauribai,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you've already found how easy we've made it to update the policy details.
Thanks again for choosing us!
Rasheed
Lloyds Bank Insurance
whole process was quick and efficient
28 de agosto de 2026
Respuesta de Lloyds Bank Insurance
Hi Peter,
We're delighted to hear that you found the entire process to be both swift and efficient. Thank you for sharing your positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Great price and service 👍
4 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hello Steven,
Thanks for taking the time to leave your feedback.
I'm glad you're happy with your service and the price too - we love to see feedback like yours!
Have a great day.
Rasheed
Lloyds Bank Motor Insurance
Respuesta de Lloyds Bank Insurance
Hi Christine,
We're so glad you found it easy to change.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Quick and easy to follow instructions…
Quick and easy to follow instructions on application form
17 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Good afternoon
Thank you for your review and positive feedback.
We are glad that you found taking out cover quick and easy.
Regards
Jenny – Lloyds Pet Insurance
Respuesta de Lloyds Bank Insurance
Hi Karen,
It's wonderful to hear that you found our service to be efficient and straightforward, and that you were pleased with our competitive pricing.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Respuesta de Lloyds Bank Insurance
Hi,
We are pleased to hear we were able to provide you with a good service.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Respuesta de Lloyds Bank Insurance
Hi Mrs Harding,
Thanks for taking the time to leave us a review. We're delighted to hear that you found the whole process simple and our prices competitive.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy and good
Good, affordable cover and an actual person to speak to when I set it up, to clear up a few things I was unsure about. My renewal quote was lower than anything a comparison site found.
16 de septiembre de 2026
Opinión espontánea
Respuesta de Lloyds Bank Insurance
Hi Helen,
We're delighted to hear you found our cover both good and affordable. It's wonderful that you had a positive experience speaking with a person to clarify your queries, and we're especially pleased that your renewal quote was so competitive.
Kind regards,
Tracy – Lloyds Bank Insurance.
Respuesta de Lloyds Bank Insurance
Hi Sean,
We're so pleased to hear that you found the process very easy and experienced no problems at all. Thank you for sharing your positive feedback with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Quick and simple
Simple process with only limited data requirements. Clear instructions.
3 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hi Mr Holgate-Romanov,
We're delighted to hear that you found our process simple and the instructions clear. Thank you for your positive feedback; we truly appreciate it.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy on line process.
7 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hi Jane,
We are delighted to hear that you found our online process easy to use.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Didn't have to jump through any hoops…
Didn't have to jump through any hoops or hurdles, Didn't have to say how many pets I've had since I was a boy and their names, or have a police certificate or a doctors note.
16 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hi Ronald,
We're so glad to hear that your experience with us was straightforward and hassle-free! We always aim to make things as easy as possible for our customers.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Ease of getting quote and competitive price
Went online to get a quote for house insurance as previous provider had put policy up by 62% despite no claims.
Doing the quote request was very straightforward and easy to do which was a really helpful feature.
The quote I received was less than my policy of the previous year so I was very pleased indeed. Received all my printed documents within the week which are clear and informative.
Being of senior years, ease of insurance renewal and getting a competitive price without a load of stress is important to me .
3 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hi Pennie,
We are so pleased to hear that you found our online quote request process straightforward and easy to use, especially after your previous provider's significant price increase. It is wonderful to know that we could offer a competitive price that was less than your prior year's policy. We understand how important it is to have an easy renewal process and receive clear, informative documents without stress, particularly in your senior years. Your positive feedback truly means a lot to us.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I found my Mum dead at her property on…
I found my Mum dead at her property on 8th July and her building insurance for her home is with Lloyds Phoned them 11th July 2026, to report this. I have a stack of duplicated DD letters all showing incorrect amounts, that was quoted, not in THE ESTATE OF ....... I have phoned them numerous times at least 5 now. Still incorrect DD set up. I am totally worn out trying to resolve this issue, exceedingly very poor customer service. For some reason every time I contact and try to resolve, I am now getting 3 copies of the same letter. I raised a complaint few weeks ago and Lloyds have not resolved or contacted me to sort out. All I get is text saying still looking into your complaint will take 8 weeks! What help is that to a customer who has died and the executor trying to sort their estate out. So looks like I will have to call them a 7th time. Lloyds you need to sort out training for people trying to deal with a DECEASED persons account. Very very very exhausted customer who does not need to be making numerous phone calls at this very sad time.
11 de agosto de 2026
Opinión espontánea
Respuesta de Lloyds Bank Insurance
UPDATE 17/09/26 08:59am.
Hi Emma,
Thank you for replying back with your details, someone will be contacting you shortly.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
-------------------------------------------------------------------------------------------
Hi Emma,
We are truly sorry to hear about the difficult time you are experiencing and the additional stress caused by the issues with your mother's building insurance. We understand how incredibly frustrating it must be to repeatedly contact us regarding incorrect direct debit amounts and the delay in resolving your complaint, especially during such a sad period. We acknowledge the significant emotional toll this situation has taken on you.
We have contacted you for more details so we can assist you with any further queries. Where possible, please include your policy number as the reference number.
Please note the email you receive will be from Trustpilot and not Lloyds Bank.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Home Insurance
The gentleman we dealt with was very efficient, friendly and helpful. Made the whole process easy, quick and painless. Thank you Phil. Definitely recommend.
4 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hi Andrew,
We're so pleased to hear that our team member was efficient, friendly, and helpful. It's wonderful to know they made the process easy, quick, and painless for you.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Respuesta de Lloyds Bank Insurance
Hi Tina,
Thank you for you feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Great service
The Insurance was fully explained and followed up with a 0109brochure.
1 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hi Janet,
We're glad we could clearly explain the insurance details and provide a helpful brochure. We appreciate your feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Very clear about cover and cost
4 de septiembre de 2026
Respuesta de Lloyds Bank Insurance
Hi Philip,
We're so pleased to hear that you found our cover and costs to be very clear.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
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