London Property Broker Ltd Opiniones 271

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

LPB made renting my first flat solo in London a lovely experience. Macey and Marius were always quick to respond and very forth coming for any issues along the way. Do hope that they would stop wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience with LBP (Macey & Marius) has been great! My girlfriend and I were looking for a 2 bedroom in Wimbledon and found a property with LBP. We had a viewing with Marius and found... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tried several property management services but this is the only one that I’ve been using for years! Great service, always efficient and be able to give the best solutions in sorting out all the issue... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Macey She was very helpful, professional, and supportive throughout my application process. She made everything smooth and helped me secure my new home. Highly recommended.

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

London Property Broker Ltd is a professional and dynamic sales and letting agency located in the heart of London. We offer a diverse range of properties for sale and rent, including flats, apartments, houses, and developments across the city and surrounding areas. With a proven track record of satisfied clients, we have earned a reputation for our meticulous attention to detail and approachable, professional service. As members of the Estate Agents Ombudsman Scheme and regulated by the OFT, we ensure the highest standards in everything we do. With years of experience in lettings and sales, we are committed to going the extra mile to meet the needs of every vendor, landlord, and tenant we work with.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

271 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Good and Attentive

They provided good and attentive service. It is hard when renting a property that is split between to agencies but Marius was really accommodating and committed to provide helpful service. He ensured everything was arranged on time and followed up with me regularly until I got the keys to my new rental.

12 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good experience

Really good experience! I had a viewing for a property on Tuesday, and the staff made it possible to get me moved in on Friday! And a special thank you to Marius who was always so kind and helped me with the heating, and repaired my light!

10 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The staff have always been responsive

The staff have always been responsive, polite and accommodating. Everything is managed smoothly and you can trust they will try their best to sort out any issue. I highly recommend Rob and the team.

5 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Rhis!

I would like to thank Rhis for the patience and trust he had with us, he is a reliable person and he has made himself so available to us.
Thanks a lot!
Mara and Mario.

30 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rhys excelled expectations

Rhys has been absolutely amazing from start to finish, going way over and above in every aspect to make the move as easy as possible! He's the most professional and helpful estate agent I've ever had the pleasure of dealing with - couldn't recommend Rhys enough!

29 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Moving City and Rhys

Rhys , Rob ,Rimi and Atif- great job! I'm new to the country and London itself, but they made things smooth as butter for me!
Thanks a lot, especially Rhys.

12 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Requesting an old tenancy document for brexit

I contacted MovingCity to gain a copy of an old tenancy agreement from some years ago. It was a key document needed for Brexit residency status of my niece. I was contacted by Samaha Ahmed in the accounting and HR department. She rang me (in Paris) that evening and within 24 hours had the matter sorted. It did not turn out to be an easy document to find so I appreciated the extra lengths Sam went to for me. She was fantastic.

2 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Responsive and Thoughtful Agency

My experience with Moving City was excellent. I spoke first with Rhys who was really invested in my search and always replied quickly. I was shown a few great properties by Marius in Aldgate. Despite being busy, Marius was really attentive and willing to take time to answer my queries. I ended up going for a different property but my experience with this agent was really fantastic.

19 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service throughout

I have dealt with Ripon on a number of transactions, most of which have been challenging. Despite the difficulties he has been superb throughout the process, keeping me informed and going over and beyond to deliver results. Highly recommend

17 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Moving City are great!

I used Moving City to help me find a new flat in London. From beginning to end they were friendly and professional. Rhys is reliable and very helpful, and helped to remove all the stress from my search for a property and the moving process. I fully recommend Moving City.

3 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Me and my partner have decided to move back to London after just over two years living abroad. We were lucky enough to come across Moving City!
Rhys Drewell helped us find the perfect property that fitted our budget and himself and all the office team were extremely helpful and prompt dealing with any unplanned situations.
Very professional estate agents.
Highly recommend!
Caroline & Guilherme

12 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible letting agency - AVOID

I have been renting with different letting agencies/landlords in London and Moving City was the worst by far.

Firstly, I viewed the property unfurnished and was promised that furniture would be provided by a certain highly reputable furniture company, which convinced me to sign the contract. I kept chasing for updates, however was ignored and left waiting, and only when I moved in did I realise that cheap furniture that was falling apart was supplied instead (NOT from the company they had explicitly stated prior to me signing the tenancy).

Secondly, I encountered various maintenance issues (radiator not working, radiator falling off its bracket, ceiling leaks) which were ignored for weeks without any updates, despite me continuously chasing Moving City.

Thirdly, when the contract ended and I had to move out, I waited for a full month and kept chasing for the return of the deposit, however they kept asking me to wait, without specifying any issues with the flat that would cause this delay. I had to pursue the DPS' statutory declaration route in order to force their hand on this.

Overall a very unpleasant company to deal with, who become extremely unhelpful once you sign the tenancy agreement.

Edit: I am surprised at the speed of Moving City's reply (compared to my prior emails!). The property ombudsman requested for the fee to be paid to me - it was definitely not from Moving City's goodwill (or lack thereof). They also tried reporting this post, however it just got reapproved. Take of it what you will.

5 de noviembre de 2020
Opinión espontánea
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Respuesta de London Property Broker Ltd

Addressing your first and second points, The Property Ombudsman received your complaint but it came out in our favour. Not withstanding the positive decision made by The Property Ombudsman, we offered you a monetary goodwill gesture.

Addressing your third point, we initially emailed you at the end of your tenancy informing you of the time frame it could take to release your deposit and that we were experiencing a back log in dealing with deposits. Further email was sent informing you that we could not get a response from the Landlord. Letting Agents are prohibited from releasing deposits without Landlord's express permission.

Valorada con 5 estrellas sobre 5

Very professional and helpful

It was my first time renting a flat in London and after a horrendous experience with another real estate agency (story for another review), Moving City stepped in at just the right time to help me secure an apartment in London at a very short notice. The whole process from viewing the property, signing the contract, to handing me the keys was very smooth, and any questions or issues I had were addressed in a timely manner. I especially appreciated Rhys’ effective and friendly communication and Rimi’s patience. Definitely recommend!

19 de octubre de 2020
Opinión espontánea

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