Had a brilliant experience with Lost Mary customer support. I purchased a few Nera capsules online, and the first one I used tasted of burnt plastic from the first puff, so wrote to customer s... Ver más
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Consulta las opiniones de los clientes
I am writing this when ordering while in Spain to deliver in Spain. Since I moved I has been a challenge to sort out my vape supply, in the shops Is very expensive and I tried a few companies but Los... Ver más
I wouldn't even give them 1 star that's too much... Ordered a vape it was fine for half a day and then it started tasting of metal... Who knows what we are breathing in! I contacted customer serv... Ver más
Excellent delivery time. Fantastic flavours. Great prices and good deals on website. Reward scheme (loyalty points) is worth while and gives good savings.
Información sobre la empresa
Escrito por la empresa
Life's Merry! LOST MARY strives to break free from traditional product forms and embrace innovation from design, technology to flavors. Our goal is to offer a distinct experience to those seeking something beyond the ordinary. Guided by our core values of freedom, cutting edge, and non-compromise, we understand the changing needs of adult users and design stylish vapes with a wide range of delicious flavors, ensuring a truly satisfying vaping experience.
Información de contacto
Reino Unido
- lostmary.co.uk
3,6
Medio
76 opiniones
No ha contestado las opiniones negativas
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My order got to me really quickly.
25 de agosto de 2025
The taste is okay
The taste is okay, and the delivery is timely. I will continue to buy it again.
25 de agosto de 2025
The service was great as always but a…
The service was great as always but a bad batch after 30 minutes they tasted like a battery / burning taste, wasn’t very happy to be honest after spending £57
25 de agosto de 2025
If in Spain best service provider for vape supply
I am writing this when ordering while in Spain to deliver in Spain. Since I moved I has been a challenge to sort out my vape supply, in the shops Is very expensive and I tried a few companies but Lost Mary has been amazing. The level of service is the same as my supplier in the UK, ordered and received next day. I love the product and when they do what they say they will do is amazing. I love Spain but must say companies here don’t aim for the same speed as in the UK but lost Mary totally exceeded my expectations. Thank you
28 de agosto de 2025
Opinión espontánea
Amazing service
Amazing service, good prices and easy to cash in reward points! Brilliant!
25 de julio de 2025
Don’t buy from this company
Don’t buy from this company . They sent me fake vapes blowing gas . It’s dangerous for health . Emailing them they refusing to refund or take back their fake products . AVOID this place .
28 de julio de 2025
Opinión espontánea
Disappointed with Faulty Lost Mary 7000 Device and Lack of Response
I recently purchased a Lost Mary 7000 puffs disposable vape, and unfortunately, the experience has been disappointing. Right out of the box, the device had a burnt taste, indicating that the coil was already burnt and the product was unusable from the start.
I reached out to report the issue on June 27, 2025, requesting a refund or replacement, but I have yet to receive any response. The lack of communication or support has only added to the frustration.
I understand that defects can happen, but what’s unacceptable is being completely ignored when trying to resolve the issue. I’m still waiting for a reply and a proper resolution, and I’ll update this review if anything changes.
In the meantime, I would advise others to test their devices immediately and be aware that customer service may be lacking.
27 de junio de 2025
Opinión espontánea
Website is easy to navigate and the…
Website is easy to navigate and the order arrives when it says it will
25 de mayo de 2025
Always on time
Always on time. Not happy that bm6000 Vapes gone up to 12.99 from 6.49. Cant afford now so buying liquid.
24 de abril de 2025
Customer services are extremely slow
Customer services are extremely slow, and not clear with instructions
25 de marzo de 2025
Good value
Good value, last longer than the smaller lost Mary’s definitely be ordering some more
19 de marzo de 2025
Very happy good delivery time
19 de marzo de 2025
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