AMATEURS. AVOID. My item arrived damaged because they used a single layer of thin tissue paper for protection. It took a days to get through to customer service, I had to comment on their instagram... Ver más
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Consulta las opiniones de los clientes
Hi guys Received my Tan croc Lucinda yesterday AT LAST! (there was a delay in delivery at DPD’s end or else it’d have been with me on Wednesday itself, but anyway) It is GORGEOUS and I immediatel... Ver más
My cream Lola Tote is such a great investment- smart, durable, versatile- a great sized bag for shopping/ gym / travel. I add an LRM long patterned strap for a jazzy look. The long zipped closure, plu... Ver más
La empresa ha respondido
These high-quality bags are truly remarkable. I've built up quite the collection, the most recent addition being the Phoebe which I use daily! Whenever I'm in search of a special gift, these bags and... Ver más
Información sobre la empresa
Escrito por la empresa
Personalised leather bags and accessories
Información de contacto
Unit 16 Smithbrook Kilns, GU6 8JJ, Cranleigh, Reino Unido
- 01483672014
- hello@lrmgoods.co.uk
- lrmgoods.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 42% de las opiniones negativas
Suele responder en menos de 1 mes
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Lovely Leopard Print Heart Bag
Pre-ordered the leopard print heart shaped bag which was due to be dispatched on 21 March, however received notification yesterday that it been shipped. Arrived very quickly via DPD and I love it, lovely soft leather with a slight shine to it and as leopard is now considered a natural I’m sure I will get loads of use out of it.
No answer in mesaage
No answer in mesaage, no delivered order, not recommended
Black Circle Bag
I’ve just ordered the black circle bag, received within 2 days of my order and it’s fabulous. I wanted a nice structured little bag and this is perfect. Looks a lot more expensive than what it was
Amazing customer service & products
Amazing customer service and great quality products. I keep going back to add to my collection. LOVE this company

Respuesta de LRM Goods
Beautiful products, incredible service!
Beautiful products and incredible service - I messaged on Instagram to enquire about seasonal colours, and the staff who assisted went out of their way to help. They located the last of a specific shade, personalised it and managed to include the exact strap I was after - honestly some of the best service I have received.
The bag is beautiful (Lola tote, orange), and will be perfect as a holiday/travel bag, as well as for carrying my work stuff and going to gym - perfection!
It is a female founded small business, and the product range is gorgeous - this is just my first purchase, as I already have my eye on the Fleur bag (just waiting for the new season shades to drop!).
Highly recommend, you won’t be disappointed by the quality or the service - big 5 stars from me!

Respuesta de LRM Goods
I have bought a few items from this…
I have bought a few items from this company before and absolutely loved them. I had some Christmas money and have had my eye on one of their tote bags for a while now. I spotted one in their outlet store and immediately put it in my basket but for some reason it would not go in!! I reached out to their customer service team to help and they responded immediately and sorted me out quickly and easily. So impressed with their service and really looking forward to receiving my beautiful new bag. Thank you so much to Rachel for all of your help xx

Respuesta de LRM Goods
Disgusting service - order not received, no communication
I placed an order on the 5th January spending £80.
I have not received my order and have sent several emails, no response. The phone number is out of service too.
Disgusting service. If I could give them zero stars I would

Respuesta de LRM Goods
£145 Order not received!!! No help from customer service
I have ordered from LRM before a few years ago a circle bag for my friend as a gift and it was fab!
In December 5th I ordered two circle bags £145one for me and a gift for my sisters birthday to be delivered to her to her address in her name and correspondence to her email as I was moving house thought be best option.
We have never received our order and I’m shocked at poor customer service. We have emailed got one response to say looking into but nothing since,and still no bags. I understand that delivering to Ireland May be slower but the lack of communication is terrible and not sure if we will receive.

Respuesta de LRM Goods
I have to say
I have to say, I’m shocked by some of the reviews here. I’m on order five totalling 10 items and I can’t fault a thing. Beautiful quality, outstanding customer service. Huge fan!

Respuesta de LRM Goods
Customer service and wrong strap
I ordered a bag, paid for 3 days delivery, it never came, after numerous phone calls and emails and the promise of it being posted I eventually received the bag about 4 weeks later but not with the right strap, I have now emailed 5 times with no response to any of these emails, customer service is terrible!

Respuesta de LRM Goods
Fantastic customer service
Hi, I just wanted to say thank you so much for adjusting my delivery to come after our holiday. The bag has arrived and it is beautiful. Thank you so much your customer service has been amazing. This is my 3rd purchase and I will definetly be coming back for more.
Excellent
Fabulous Ellen bag exactly as described. Arrived very quickly. I needed to contact them (on chat) regarding delivery, they were very helpful and I would not hesitate to buy from them again. Good price too .
Such a beautiful bag thank you
Such a beautiful bag thank you, excellent value and quick service too. Would highly recommend and already planning my next purchase.
Gorgeous bags & amazing customer service
I recently bought a Pippa bag which is the perfect size with gorgeous leather I did however prefer another colour I contacted LRM Rachel was unbelievably helpful couldn’t do enough and sourced the colour I wanted I also bought 2 more pippa bags I love the soft leather and gold zip and buckles looks so expensive would love a bright yellow to go with my DM ‘s
The Fleur Hip Bag of dreams
I went to their new shop and bought the lovely new the new Fleur Hip Bag in cream. It is such a great size as you can fit a lot in it but it doesn’t seem to bulky to wear. Looks great with the selection of straps I already had. The adjustable strap lengths are really handy for someone who is very tall.
Excellent service and love the product !
Excellent service and love the product !
Will be buying more bags soon!
Love the Rosie and Pippa bags I recently bought for my sister and I. The style, colours and finish are amazing. Love the personalisation of the bags too! Very happy with the service and our purchases, we will be buying more bags soon!
Love my LRM bags!
I have many bags from LRM and they are all such great quality. Delivery was fast and when I had a small issue with the zip of one bag the customer service team were excellent and sorted the issue quickly.
Lovely quality bags
Very efficient, personal service. I have invested in many bags and finally I have found a bag from LRM that is made from the best materials, looks great and is very practical. I have 3 teenagers that don’t believe in putting anything in a bag but now they have a Pippa hip bag they take it everywhere.
I intend to invest in more LRM bags to add to my collection.Well done LRM
Love love love my Lucia
Love love love my Lucia! Beautiful Soft Italian Leather. Fab quality and speedy delivery! Thank you!
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