Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Love the apple ice. Quality product that I'll now be supporting since they support Telluride Bush.

Valorada con 4 estrellas sobre 5

-Seamless transition from dip with 12mg -Consistent nicotine release over time -My office smells better -No teeth staining -Great flavor-a little sweet -Less conspicuous -fewer tobacco relat... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you... Ver más

Valorada con 1 estrellas sobre 5

The way your company does business is sneaky and your product is overpriced dog poo. After trying your product, it all went in the trash. Zyn is way better. Unless you like eating chemicals that caus... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. Tabaquería

Información proporcionada por diversas fuentes externas

Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

203 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Simply the best

Love the apple ice. Quality product that I'll now be supporting since they support Telluride Bush.

27 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

had no idea i was subscribing to a…

had no idea i was subscribing to a monthly service. I emailed several times to try to get the gum to stop coming. I just wanted to try it out. I finally asked chat gpt how to get them to stop delivering and learned I had an account and had to log in and where to go once logged in to cancel the freaking subscription. These crooks should be ashamed of themselves. What a nightmare.

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would like to let people know to…

I would like to let people know to avoid this company who is based in Paul Kavanagh Renewable
Heat Source
086 173 8882
He is based in
57 St Anns Square, Portmarnock,
Co. Dublin
As we were carrying out works in North Dublin one of the guys who was repairing a bedroom floor put some screws in into floorboards to stop nice coming from the cheap flooring double installed in the property made a mistake by putting in screw into the water pipe he was at the property for around 15 minutes he repaired it he charged €510 for this amount of time and very little materials had to be used. I’ve spoken to a qualified plumber who is in the building trade for over 20 years and he has told me that this guy has charged three times the amounts of what the correct price should be and Paul if you’re looking at this, I can assure you that tomorrow all of the online advertising websites will be notified and you will be getting reported for frauds and deception and overcharging as I have a snapshot of the payment being paid to your bank account. This will not be getting done to anybody else I will also be notified the necessary banking system with your details. Your account is being used for frauds and deception 57 St Anns Square, Portmarnock,
Co. Dublin as I have all of your details no invoice no receipt.

18 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

The gum is OK but ordering is not

The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you have bought or check status unless you subscribe. That obviously means going thru the whole order process from scratch every time. What a joke.

18 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unable to fulfill my order but won’t refund

I have had multiple issues with their turn around time on orders. One order never shipped and now I’ve been waiting for five business days and their customer service is blaming “fulfillment issues” which sure sounds like they don’t have it in stock but they certainly took my money… zyns will be back soon. Just buy Zyns.

Update: it has now been 3 weeks since I submitted my order and they just shipped via ups, which requires a signature, but I have a job so now I have to pay $6 to pick it up somewhere. HORRIBLE COMPANY

7 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and outstanding customer…

Great product and outstanding customer service. I contacted costumer service after having an issue with shipping and Jennifer immediately emailed me back, cancelled the order and put in a replacement order.

29 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

This company has great customer service but......

This company has great customer service that's about it. First order great! Second order bad hard breakers and pouches was lacking second order replaced the first return mango was horrible 3rd mint pouches was to thin Than usual. My point here is they quality control is horrible I will not order again untill they get they quality control in order or they drop prices due to to this. BE WARNED MANY PEOPLE HERE HAVE COMPLAINTS ABOUT QUALITY CONTROL. THANKS BUT NO THANKS LUCY

8 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

They sent me 3 reviews

They sent me 3 reviews. I finally left one so they would leave me alone and then it appears they DELETED IT. I think zyn is a better product and will be going back to them

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Magnifique hôtel

Magnifique hôtel, Propre, accueil chaleureux du personnel de l'hôtel, les chambres sont spacieuses et luxueuses , le restaurant de l'hôtel est top meilleur service et repas délicieux.
N'hésitez pas à venir en famille, en couple ou autre , accessible à tous les âges.

3 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love the flavors

Love the flavors, I like that it doesn't burn or sting my lip like others on the market. I do wish the product had a cheaper price point.

24 de mayo de 2023
Valorada con 4 estrellas sobre 5

Great company, the type of startup you'd want to be part of.

Customer service is super responsive and has a personal touch. Products are far better than anything on the market, but still can use some QC (for example, different flavors have different experience. The bead inside the mint pouch will dissolve within minutes on its own, releasing the flavor earlier than one may want it. The bead inside the berry pouches will never dissolve until the user bites into it). Some pouches have alot of flavor "dust" inside the can (when i close the can, literally a puff of cloud comes out), other cans do not. Some pouches break down faster than others, etc.

Flavors are outstanding. Flavor lasts much longer than market competitors found in stores

I appreciate a premium product for someone that can pay a premium price.

Would purchase these with 0 nicotine just because the flavor and experience is so satisfying.

24 de mayo de 2023
Valorada con 3 estrellas sobre 5

Pouches are pretty good

Pouches are pretty good. I like the you can get them in 12mg. My only problem is every time I order there's at least one pouch that's torn open and the whole can is cover in the powder. It's not a huge deal but it is a little annoying

23 de marzo de 2023
Valorada con 1 estrellas sobre 5

You sent the wrong flavor and did not…

You sent the wrong flavor and did not ask if it would be ok to sent that one instead of the one that is on my subscription

22 de marzo de 2023
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Respuesta de Lucy

Hi Jill, thank you for your review. That sounds like a fulfillment error. We've reached out from support@lucy.co for more information and to assist with a replacement.

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