Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

-Seamless transition from dip with 12mg -Consistent nicotine release over time -My office smells better -No teeth staining -Great flavor-a little sweet -Less conspicuous -fewer tobacco relat... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you... Ver más

Valorada con 1 estrellas sobre 5

The way your company does business is sneaky and your product is overpriced dog poo. After trying your product, it all went in the trash. Zyn is way better. Unless you like eating chemicals that caus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I will be returning for another order. I have been wanting to quit chewing tobacco for a long time due to noticeable changes in oral health. Lucy came highly recommended by a podcast host named David... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. también en la categoría
  3. Tabaquería

Información proporcionada por diversas fuentes externas

Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,5

Todas las opiniones

(204)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Lucy Pouch nicotine was a great product…

Lucy Pouch nicotine was a great product when it first came out, but they can't consistently produce the same product. The "new" mango pouches lack the mango flavor and the capsule is bitter. At $7.83 per can on their website (which is a ridicules) you would think their product would be top notch, but it isn't. Time to find a new company because I can't trust them.

7 de enero de 2023
Opinión espontánea
Logotipo de Lucy

Respuesta de Lucy

Hi John, thank you for your review. Sorry to hear you weren't satisfied with your recent purchase! An an account cannot be located under the name listed. Please reach out to support@lucy.co so our team can gather more information and ship a replacement!

Valorada con 1 estrellas sobre 5

I ordered a multi functioning craft…

I ordered a multi functioning craft cabinet online through Lucy, I got a piece of cloth. This is not what I ordered and not worth the $50 what can I do to get my money back or I would really like the craft hutch.

5 de enero de 2023
Opinión espontánea
Logotipo de Lucy

Respuesta de Lucy

Hi Sara,

Here at Lucy, we sell nicotine products. Please review your information for the company you're trying to contact. We do not sell craft cabinets.

Valorada con 2 estrellas sobre 5

Product quality is rapidly declining

Product quality is rapidly declining. Switched from Swedish made nicotine pouches with great flavor to chinese made pouches that taste awful. Desperately searching for a new nicotine provider after years of satisfaction with Lucy. Very sad.

27 de diciembre de 2022
Valorada con 2 estrellas sobre 5

Shipping is delayed

Shipping is delayed. Was supposed to have delivered 5 days ago. Still waiting.

2 de enero de 2023
Logotipo de Lucy

Respuesta de Lucy

Hi Christian, I am so sorry for the delayed shipment. The holidays have slowed things down. According to your tracking information, your order is expected to arrive today. We've reached out to you via email so that we can further assist you with your delayed shipment.

Valorada con 5 estrellas sobre 5

I LOVE LUCY PRODUCTS!

I love this product because it provides me the nicotine I need without the worst aspects of most other methods. I love the taste and love that I don't have to stink in order to be satisfied.

2 de enero de 2023
Logotipo de Lucy

Respuesta de Lucy

Hey Derek, thank you so much for your review. We're so glad to hear that you love our product. Please reach out to support@lucy.co if you ever need any assistance!

Valorada con 1 estrellas sobre 5

Subscription

On a subscription, orders delayed now five times in a row. Defeats the purpose of a subscription

31 de diciembre de 2022
Logotipo de Lucy

Respuesta de Lucy

Hi Brian, I am very sorry that your recent orders have been delayed. Most orders do arrive within 5-7 business days, but the holidays can sometimes take longer. We just switched to a better shipper because we want to improve the shipping timeframes for our customers. Again, our sincerest apologies! Please reach out to support@lucy.co if you need assistance. The recent order you placed on 12/24 is expected to arrive today.

Valorada con 5 estrellas sobre 5

Tasty product

Tasty product. I am always notified ahead of time that my subscription is about to be sent, in case I want to change the flavor. It’s gets delivered in a timely manner. The inventory on different flavors has been a little low the last couple times I ordered, but, luckily, you had what I wanted this time!

28 de octubre de 2022
Logotipo de Lucy

Respuesta de Lucy

So glad that you're enjoying Lucy! You can reach out at support@lucy.co if you ever need assistance.

Valorada con 5 estrellas sobre 5

Good service

Always in communication when I have a question, quick shipment and product is good.

10 de octubre de 2022
Logotipo de Lucy

Respuesta de Lucy

Thank you, Cody!

Valorada con 5 estrellas sobre 5

I love lucy!

I love lucy!! Fast shipping and great customer service. Just need espresso in 2mg!!!!

30 de septiembre de 2022
Logotipo de Lucy

Respuesta de Lucy

Thank you, Lexi!

Valorada con 5 estrellas sobre 5

Love this product

Love this product! The flavor kapsel gives me the burst I need to stay vape and smoke free! Wish they had a flavor that compliments coffee though.

1 de septiembre de 2022
Logotipo de Lucy

Respuesta de Lucy

Hey Mary! We have a limited Espresso flavor. Check it out! https://lucy.co/products/breakers-le

Valorada con 2 estrellas sobre 5

It's tasty and it came fast BUT

It's tasty and it came fast. However what's the point of removing aspartame if you're just gonna add sucralose and acesulfame k to it anyway. I was under the impression this was sweetener free. Because of the sorbitol. Sickened am I to discover a week into using it that I'm being poisoned.

Also not cool to list the UK customs value at $15 when you're charging me $40. Another dishonest NY company. Surprise surprise. Will be canceling my subscription and throwing the rest in the bin.

25 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love the gum

Absolutely love the gum. The strength and flavor is perfect. Would like to see some of other gum options restocked so I could give’em a try!

10 de agosto de 2022
Logotipo de Lucy

Respuesta de Lucy

Hey Alan, thank you so much for your review! We're working on getting everything back in stock. Please don't hesitate to reach out at support@lucy.co if you need any assistance!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más