do not order from this company. I got contacted by them on TikTok because I create content with products. They would email me almost every day and respond back well saying for me to choose a product I... Ver más
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Consulta las opiniones de los clientes
I ordered some from this company on February 26, 2026 and have yet to receive it. Going back and forth with them saying I received my order which I did not. They can't show me proof of delivery, the... Ver más
Total scam, marketing professional products from London, really cheap junk found on Temu for $12. Refused to respond to emails even though they say they offer a 30-day money back. Took 2 months to res... Ver más
I ordered one product from them and now I’m getting it every month at at $19.94 a month. The “manage subscription” page is conveniently not working. I’ve emailed several times, called the (probably f... Ver más
Niet bestellen bij dit bedrijf!
Magnetische wimpers besteld waar ze via Snapchat reclame voor maken. Ik zou 2 paar ontvangen inclusief applicator om ze aan te kunnen brengen. Echter na lang wachten en veel communicatie per mail eindelijk 1 paar ontvangen maar niet de andere set en niet de applicator. Vervolgens reageren ze überhaupt niet meer op e-mails waar ik vraag om opheldering waar de rest blijft, etc.
Kortom, oplichting?
I bought magnetic eyelash kits during a…
I bought magnetic eyelash kits during a BOGO sale, so should have received two kits. It took over a month to receive it, and what I got was ONE set of eyelashes, not the two I ordered, and no applicator or kit at all. The item number on the eyelashes received was USB01 but the item number on the invoice was USB10. Clearly NOT the item ordered. When I contacted them and provided clear pictures and proof that this was not my order, their response was "our team has confirmed that all items were sent with your order". BUT! They can send me more eyelashes if I pay the shipping cost. I shouldn't have to pay more to get my original order fixed! This is a total scam!
Do NOT Purchase
This company does not deserve one star.
Ordered magnetic lashes on 9/27/2024 and received shipment notification the next day. Unable to track with provided tracking number. I sent a few emails asking for either an update or a refund but have yet to even receive a response.
Update: Lashes finally arrived yesterday, October 29. Ordered 2 sets during BOGO sale but received only 1 set the applicator is flimsy and no instructions were included.
DO NOT PURCHASE!!!
I was sent a set of magnetic eyelashes…
I was sent a set of magnetic eyelashes but I didn't get the last set where the magnetic tweezers were included, but you can get your money back by filling out a form so they come and pay me my money back zero star to you
Wish I read the reviews
Wish I read the reviews. A complete scam. You get sent complete crap & they do not respond to outreaches despite claiming a money back guarantee on the website. Avoid like the plague or just set fire to your money.
Never delivered
I bought an item over a month ago. It was delivered to a wrong postcode and got a notification the item has been returned to the sender. I came to realise they actually don't have a customer service phone number.
I've tried reaching out to the email address provided but nothing. Just lost £64
Magnetic Eyelashes
I bought a pair of their magnetic eyelashes to try and they did not send the applicator with them. I have contacted them several times through email and they have yet to send them. What a waste of money!
I ordered 2 magnetic lash kits in…
I ordered 2 magnetic lash kits in August. I have not received them. I’ve messaged them over and over and over. They keep sending me messages thanking me for patience. It’s October. Ridiculousssssss
No response from email customer service scam…
I have written to the email supplied with the online order which is ukshopperdirect etc ( site won’t display address) many times and there is no response. Do not purchase from this company. I believe they are scammers very poor in fact no stars …
This website is a scam
This website is a scam. I am in the process of reporting them to the National Cyber Security Centre and I encourage others who have left reviews detailing their awful experiences to do the same. The products are of poor and in fact dangerous quality and there is no response from the team to send them back and organie a refund.
DO NOT BUY FROM THEM ITS A SCAM
Customer service do not respond no matter if you contact via the website or socials. Faulty product and I can't return it.
Absolute rubbish
Absolute rubbish. The quality of product is disgraceful and they don’t contact you when you want to return even though their website states you can return it not satisfied. Scam.
Impossible to return a product
I bought an Infrared LED Hair Growth Scalp Massager Brush with this company and then wanted to return it as I received something very similar as a present from a friend. I reached out several time to Lumilux to return the product, but I NEVER got a reply. LUMILUX is NOT a reliable company to buy from online.
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