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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These are genuinely the best glasses I have ever seen. I previously bought my work glasses from all-day optical and loved them so much I decided to purchase sunglasses from Lux Frames. I got a... Ver más

Valorada con 5 estrellas sobre 5

I bought my first pair in 2021 online but met Ayoub in person today, I was a repeat customer back then just off the quality of the frames themselves. After meeting him, the attention to detail, passio... Ver más

Valorada con 5 estrellas sobre 5

From the initial consultation to the delivery of my customised glasses, Ayoub's service has been amazing! He took the time to go through frame shapes, colours and additional features (gradients, trans... Ver más

Valorada con 5 estrellas sobre 5

Very satisfied with my purchase of 2 pairs. Ayoub from initial contact through consultation and after care was very professional and forthcoming. The consultation was excellent with Ayoub really liste... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

255 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(255)

76 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service and product

I recently got sunglasses from Lux Frames and the AD3 glasses from All Day Optical, and I’m genuinely impressed with both. The quality is top tier, and you can tell a lot of time and effort goes into getting everything right.

Communication was spot on from start to finish, really easy to deal with, professional, and kept me updated throughout. The level of personalisation and attention to detail definitely stands out.

Couldn’t be happier with both pairs. Proper quality and overall a great experience. I’ll definitely be coming back again. Highly recommend.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phenomenal glasses

Great experience from the beginning to the end. Large selection of custom frames with great expertise that is helpful to make your decision. The glasses feel very comfortable and the diamond cut lenses are some of the best I’ve ever seen.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

High Quality Sunglasses

Absolutely one of the most unique glasses companies I’ve come across. The designs are stylish, modern, and different from the typical frames you see everywhere else. Thank you A at Lux Frames

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for getting me right!

Thank you for getting me right! I purchased two pairs of prescription glasses and had a great overall experience. The service was excellent, and I’m very happy with both pairs.

I’m already in touch to order my next set of custom sunglasses.

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service was absolutely amazing

Customer service was absolutely impeccable from start to finish. Every promise that was made was delivered on, which is something you don’t always come across these days. I genuinely felt like I was in safe hands the whole time.

What really stood out was the personal touch — he took the time to help me choose the right glasses rather than rushing the process, and made sure everything was properly adjusted and fitted once they arrived.

I honestly recommend this brand without hesitation. If you’re looking for a reliable and honest service from beginning to end, this is it.

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Tier

Amazing work. Very detailed and the order process for the specific custom service provided was very swift.
I would 100% recommend.

3 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great frames

This brother is a real one, I didn’t intentionally plan to buy anything as I was accompanying a friend. Seen the inventory and thought I would try someone one and was blown away and decided to pick up a pair and his customer service was on point.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The quality of both pairs of glasses I…

The quality of both pairs of glasses I order is incredible. I placed an order for regulars daily glasses perception and a more stylish outdoor attire prescription glasses. Other than the large variety, what surprised me the most is the quick turn around. Excellent service overall!

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfection

Genuinely the easiest and best service i’ve had. The man running the company treated me with the utmost respect and delivered nothing but perfection with both of my glasses, I wouldn’t change a thing about my experience and urge everyone looking for eyewear to seriously consider Lux Frames!

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The glasses YOU NEED

The customer service is impeccable like I swear to goodness these lot sort you out, give you the service you need, help you out with everything. I bought 2 glasses off them and it was super service and easy to go through. The advice they gave me for the glasses is amazing and got me to choose the right 2 pairs for me. When I got them they fit comfortably, look clean and beautiful. Already had many compliments at work and people asking where I got them from. The packaging was perfect and luxurious and I love it

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 customer service and the quality…

10/10 customer service and the quality of the glasses are very sturdy and firm. I would definitely recommend this to everyone. I have a very high prescription which usually leads me to have thicker lens but when I received the glasses they were super light and very the lens where thin and made with quality.

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best in the game!

Unparalleled customer service! Came into the showroom unsure about what frames would suit me, they consulted me and reassured me every step of the way. The glasses arrived before the expected arrival date and I was more than happy with the quality. Will definitely be back again.

23 de marzo de 2026
Opinión espontánea

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