Beam (formerly 'Magic Notes')Opiniones 

188
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is amazing! I can't recommend it enough. We have two foster babies under 18 months. So writing notes before beam, was time consuming, and even though I love writing about our day together, I was... Ver más

Valorada con 5 estrellas sobre 5

I have been using beam note writing now since the pilot stared and we completed the training. I have to say I am really enjoying this, It makes noted writing a lot easier it also helps to write my not... Ver más

Valorada con 4 estrellas sobre 5

The app is managing to capture the conversations/assessment and transcribe it the best way possib le. I am not having to do any major editing of the transcription which is really brilliant.

Valorada con 5 estrellas sobre 5

It makes chairing LAC Reviews easy! No note taking just some careful amending to ensure that it is accurate and relates to the young person who is the subject of the review. I can do three reviews in... Ver más

Información sobre la empresa

Escrito por la empresa

Beam builds AI tools for frontline services, born from years of direct experience delivering housing and employment support. Beam Notes (formerly Magic Notes) is their flagship product, saving caseworkers an average of a day a week on admin. Beam Interpret offers live, two-way translation in up to 90 languages, so workers and the people they support can speak freely in real time. Beam Talk keeps phone lines covered 24/7 with natural, conversational voice agents that never leave a call unanswered. The mission is simple: less time on routine tasks, more time on people. Learn more at: www.beam.org


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(188)

158 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

questionable

2 emails, zero contact? Very suspicious. Would question the accuracy of their claim that web based is more secure than an app? Easier to maintain maybe. Was asking about retention of delicate information provided, whether it would be stored by them, and they didnt respond. also, no registration, very little on their homepage for contact info. Expect more from who they appear to be. plus, they dont seem to send out login codes?

28 de mayo de 2025
Opinión espontánea
Logotipo de Beam (formerly 'Magic Notes')

Respuesta de Beam (formerly 'Magic Notes')

Thanks for the honest feedback Jim apologies for not getting back to you.

We're sorry it's been so difficult getting a response from us. I've reached out directly to connect.

To briefly address your questions:

Web-based vs. App: We built Magic Notes as a web app to make it easy to integrate into existing workflows. It also allows instant security updates unlike apps that rely on users downloading patches.

Data Retention: All data is processed in the UK and stored in the EU. Retention periods are set by the organisation full control rests with the user.

Login Process: Users receive a secure email link or can use SSO. We don't have a self serve sign up flow currently, so this is only available to users where their employer has created an account.

More on our security and data processes can be found at https://trust.beam.org.

We're happy to go into more detail over email or on a call if that's helpful.

Apologies again for the slow reply from us

Valorada con 5 estrellas sobre 5

Social worker

If you are a social worker or professional. You understand the hours it takes to write up your notes. Which can be overwhelming. Magic notes has cut the time frame for doing this in half. Thank you to the programme designers. Who have saved me from endless hours of wanting to pull my hair out.

8 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great AI

Great AI, you can train it to perform better and as according to your need. Saves a lot of time from typing. Very efficient. I am very happy with it. I feel lucky to be able to take part in Pilot for last few weeks, and now want it all the time.

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Magic Notes is an absolutely fantastic tool

Absolutely fantastic tool - so accurate capturing the recording and then using AI to structure and to shape key points in the selected template format.
Furthemore, the edit toolbar is so easy to use.
This is an amazing time saving tool for managers and Social Workers. I have been using it in supervision reflections saving a huge amount of my time.
SWs are recording directly whilst using hands free in travel times and as a result that are able to keep up with the admin each day and enabling them to have a much better work/life balance.

7 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Using magic notes for minuting

The use of using the magic notes is incredibly user friendly and intuitive. This makes the ease of using it excellent for e.g when chairing a meeting. It takes away the need to makes written notes and reminders and even better makes a list of the actions and who is responsible for these. Also for when it comes to recording on our identifies system the majority of the case note or minute is written and just requires some fine tuning and tweaking. This will take away a lot of time usually put aside for admin purposes going forward.

27 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blown away - Social Work Manager in Wales

Social Work Manager in Wales
I work in a front line social services team as a manager, I have social workers, occupational therapists and a nurse. Magic notes is a game changer, it saves time but most importantly improves the quality of practice and engagement with service users. You can really focus on the quality of conversation without worrying about paperwork, it saves many hours a week, the Beam team are a dream to work with, really helpful and will help you tailor the system to work for you. This is not a paid advertisement, Ive worked in social work for 20 years and this is the biggest advancement for us as a profession I've ever known. You don't need a degree in computing to use it, its a web-app, if you can use facebook, online banking, TUI, you can easily use this. If you're reading this get onto your digital teams get a meeting in with Beam and I can assure you, you will not regret it.

17 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent, I feel this has been one of the most productive weeks I have had being a Social Worker because the time taken writing case notes and assessments is reduced. Social Worker skills are still required and relies on me to ensure magic notes has the correct information/ my legal knowledge, but the write ups ensure I can then focus on being a social worker, and not spend as much time writing up the discussions I have had.

10 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Magic

I have been using Magic notes for the last couple of weeks and it has been an invaluable tool to support in completing my assessments.
It has saved time and the editing tool is fantastic, giving you a multitude of option to hone your work and present it in a professional and concise format.
It is a very user friendly app.

6 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Magic Notes Review

Magic Notes is an incredibly useful service that allows for conversations and meetings to be clearly recorded and used within enquiry and case write ups. Magic Notes has allowed me to effectively communicate with other professionals, clients and representatives without the worry of missing valuable and required information. Magic Notes has allowed me to complete enquiries in a more timely manner as I now spend less time writing up case notes and conversations due to Magic Notes completing a very accurate, effective and concise summary. Not only is Magic Notes very useful and effective, the team that support with Magic Notes are very friendly, approachable and always happy to help with any queries and suggestions for improvement.

6 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredibly app

As a Family Support Worker, Magic Notes has significantly streamlined my work with families. The ability to record assessments directly through the app is a game-changer, saving me a lot of time. The automatic transcription feature is incredibly accurate and efficient, allowing me to focus more on supporting the families and to focus on the conversations with them. Additionally, the detailed notes generated by the app are comprehensive and well-organized, capturing all the essential details from the assessments. This app has truly enhanced my productivity and improved the quality of my reports.

6 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jagdeep

I would give Magic notes a big 5 stars as it is a fantastic AI tool. I have been using it for documentation of my case notes at workplace for the past few months now.
It has made my job way easier, saves my time and gives me option to summarise the assessment in a professional and presentable way.
Magic notes offer options of using different templates that are specific to the type of assessments.
It is flexible and allows user to give command to elaborate on certain points discussed in assessment or request to concise the assessment in bullet points with headings.
I highly recommend this software for all professionals.
I also need to highlight that the customer service is fantastic.

4 de septiembre de 2024
Opinión espontánea

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