Never been so impressed with a companies customer service, it really was amazing. Will definitely be using this website again in the future for our children’s Christmas / Birthday presents. Such a lov... Ver más
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Consulta las opiniones de los clientes
I can’t rate the customer service highly enough. Elise was amazing. I initially had a question prior to ordering which was answered quickly and once I placed the order, I had a small issue with the de... Ver más
Used Maison White for the first time recently. Very positive experience. They had products in stock which had sold out at other large retailers. My order arrived quickly and exactly as expected. I w... Ver más
What amazing service ……. It’s Sunday night I’ve just emailed Maison White to see.if it may still be possible to cancel my order. Reply by return acknowledging my cancellation and organising a refund.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos para el hogar
- Tienda de ropa de cama
- Tienda de juguetes para niños
- Tienda de cortinas
- Tienda de muebles
- Tienda de regalos
Escrito por la empresa
At Maison White we host a gorgeous range of gift, toys, home decor & furnishings from big brands such as Jellycat | Maileg | Laura Ashley | Le Toy Van | Katie Loxton | Emma Bridgewater | Moulin Roty | Sara Miller | Orla Kiely | My Doris | Gisela Graham | Top Model | Wrendale and so much more. Please note: we do not pay Trustpilot to collect reviews on this platform. Reviews here are organic or in response to our own review links found on our website/email communications.
Información de contacto
27 High Street, OX10 6RP, Benson, Reino Unido
- maisonwhite.co.uk
4,7
Excelente
315 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
What amazing service ……
What amazing service ……. It’s Sunday night I’ve just emailed Maison White to see.if it may still be possible to cancel my order. Reply by return acknowledging my cancellation and organising a refund. And within a further 5 minutes an email off Pay Pal saying money to be refunded onto my credit card. I could not believe such amazing service. I’ll be revisiting them in the future. Well done Maison White a pleasure doing business with you
25 de enero de 2026
Opinión espontánea
Respuesta de Maison White ltd
Thank you so much for your kind words! We believe that great service shouldn't just happen during the checkout process, but every step of the way—even if you change your mind. We’re so glad we could get that sorted for you quickly on a Sunday evening so you didn't have to worry about it. We truly appreciate the 'well done' and look forward to welcoming you back to Maison White whenever you're ready!
Team Maison White
Amazing business
I Purchase two Jellycat, which one of them was out of stock everywhere & they had it, absolute life savers! Easy & pleasant transaction, very quick delivery & let me know where it was every step of the way, amazing business! Will definitely use again, my daughter extremely happy to add these to her collection.
Thank you guys!!
17 de enero de 2026
Opinión espontánea
Respuesta de Maison White ltd
Thank you so much for the lovely review! We know how important it is to find that 'must-have' Jellycat, especially when they seem to be out of stock everywhere. We’re absolutely delighted we could help complete your daughter’s collection! It’s wonderful to hear that the tracking and delivery met your expectations. We look forward to helping you find your next fluffy friend soon!
Team Maison White
Great service …
Always shop for my grandchildren’s jelly cats from here , trustworthy , great service and reasonable prices .
1 de enero de 2026
Opinión espontánea
Respuesta de Maison White ltd
Thank you for you wonderful review, we're glad to hear you are happy with your purchase, especially your grandchildren :)
Best wishes
Maison White
Purchased a Joma jewellery bracelet
Purchased a Joma jewellery bracelet. Arrived on time and well packaged. Good communication by the company.
10 de enero de 2026
Opinión espontánea
Respuesta de Maison White ltd
Thank you for your lovely review. We're glad your purchase went well through to delivery :)
Best wishes
Maison White
Beautiful book clock
Ordered and received a beautiful book clock with ease
Lovely service from start to finish, being kept informed of each step in a timely manner
Would highly recommend
10 de enero de 2026
Opinión espontánea
Respuesta de Maison White ltd
Hi Jeannette
Thank you for your email, I am glad to hear you are happy with your order and our service, we're super pleased you would highly recommend us as well.
Best wishes
Maison White
Very good service.
I ordered a boxed scented candle which arrived in a reasonable time considering it's over the festive season. Item arrived well packaged.
19 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Hi Elsie, Thank you fro taking the time to leave us a lovely 5 * review, we're glad you are happy with your purchase and all was well received.
Best wishes
Maison White
A really great place to buy from
A really great place to buy from! Lots of choice with some unique items. Our Karlsson book clock was exactly what we were looking for to complement our new kitchen.
15 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
We’re so glad you found exactly what you were looking for at Maison White! The Karlsson book clock is a fantastic choice, and we’re sure it looks brilliant in your new kitchen. Thank you for your kind words about our unique range; we look forward to welcoming you back soon.
William Morris Duvet Set
William Morris Duvet Set. Fast delivery, best price on the internet. Very happy with my purchase.
17 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Many thanks for the review. We’re pleased we could get your order to you quickly and at such a competitive price. Enjoy your new bedding!
Seamless transaction from beginning to…
Seamless transaction from beginning to end. Ordered three of the Christmas candles which are gorgeous and so beautifully boxed. I’m really looking forward to giving them as gifts this Xmas. Five star service
16 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Many thanks for the five-star review. We're so pleased you enjoyed a seamless experience with us. Enjoy the gifting!
Used this website as I was looking for…
Used this website as I was looking for a specific Katie Loxton gift that had sold out on their website. Ordered a few Christmas gifts. Service was very quick, good pricing and items all arrived as shown. Will use again.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Thanks for choosing Maison White! We’re delighted we could help with your Christmas shopping and look forward to welcoming you back again.
What an amazing company this is
What an amazing company this is, excellent communications fast delivery beautiful products. Recommend this company and will be shopping again xx
12 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Many thanks for the kind words. We're pleased we could get your order to you quickly and with great communication. We look forward to welcoming you back to Maison White soon.
Easy web site
Easy web site, quick delivery no problems at all so didn't have to contact them. Would recommend especially as they had the item I was looking for as a gift and most places didn't.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Many thanks for your feedback. We pride ourselves on our unique stock and efficient service, so we’re pleased to hear you had a seamless experience with us.
Great shopping experience
Great experience shopping with Maison White. It was easy to place my order online. My order was dispatched within 3 working days and was delivered the day after dispatch, which is brilliant for this busy time of year. The items are perfect and were packaged well. Thank you 😊
6 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Thank you so much! We're delighted we could get your order to you so quickly during the busy festive period. It’s wonderful to hear that everything arrived perfectly. Enjoy your items! 😊
Would buy from again!
Items as described and carefully packed. Free teabag to try too! Thank you!
22 de noviembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Thanks for the lovely review! We're delighted you liked the items and the little surprise. Enjoy your brew!
Recommended to all jellycat collectors!
Great company! Ordered a jellycat from here, they kept be informed every bit of the way. The jellycat came today and is perfect! Will be purchasing from here again in the near future
6 de diciembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Thank you! We’re so glad your new Jellycat arrived safely and is perfect. They’re such a joy to send out! We look forward to seeing you again in the near future.
Arrived quickly - perfect
Arrived quickly - free postage. Colour just what I wanted. Perfect in every way. Thank you (the price was amazing too)
26 de noviembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Hi Joanne
Thanks so much for the great review, we're soo pleased we could deliver on all areas :)
Excellent quality products
Excellent quality products
Prompt delivery
12 de noviembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Hi Sandra
Thank you for leaving a 5* review, ,much appreciated
Great experience highly recommended …
Great experience good choice delivered quickly and the thank you card and little gift just adds that extra special delivery
Items great exactly as described good price delivery quick and reasonable price
Would recommend
21 de noviembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Thank you so much for taking the time to leave us a great review, we're so pleased you liked the treat and the thank you card :) we also appreciate the little things, so we're glad to hear this was all well received.
Lovely products
Lovely products, quick delivery. Seems like a lovely team behind the scenes. Will definitely shop here again.
20 de noviembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Thank you so much for your truly lovely review!
We are delighted to hear you are pleased with our products and the quick delivery.
It means a lot to us that you think we have a lovely team behind the scenes—we certainly strive to be! We look forward to welcoming you back again soon.
Kind regards,
Maison White
Fast delivery and a lovely item ty
Fast delivery and a lovely item ty
14 de noviembre de 2025
Opinión espontánea
Respuesta de Maison White ltd
Thank you for your review!
We are so pleased to hear you received fast delivery and that you are happy with your lovely item.
We appreciate your business!
Kind regards,
Maison White
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