Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. Tienda de cortinas
  3. Tienda de tratamiento de ventanas

Escrito por la empresa

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Absolutely fantastic customer service experience

I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful as Closs & Hamblin and I would definitely recommend them.

1 de junio de 2026
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your feedback, we're thrilled you had such a positive experience! Please enjoy your new curtains

Valorada con 5 estrellas sobre 5

Five stars.... excellent service

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.

17 de mayo de 2026
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much Alison, we're thrilled you had a great experience! Thank you for your support and please enjoy your new curtains!

Valorada con 5 estrellas sobre 5

Excellent professional service frm Andrew

Andrew came to price & measure for window shutters. Absolutely brilliant. Professional/friendly & well explained various options ...placed order there & then. Highly recommend.

16 de mayo de 2026
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much, Teresa! We're thrilled you were pleased with Andrew's work, and we look forward to installing your new shutters!

Valorada con 5 estrellas sobre 5

Good company, however poor quality paper

Ordering was relatively easy and paper came within a few days of ordering. Unfortunately, whilst not Closs and Hamblin's fault the paper we purchased, (Villa Nova Arriccio paper), was not particularly good quality, despite it being marketed as such. Our decorator found it very difficult to work with, despite using the recommended adhesive and following the installation instructions

28 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The customer service agent was really…

The customer service agent was really pleasant and helpful when I rang to enquire if my order had shipped as apparently there was a failed delivery attempt (there wasn't, they just didn't knock or ring!)

The courier is awful (Fed Ex) but the customer service at Closs and Hamblin was lovely - shout out to Malcolm for all of his help and his follow up email.

4 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Overall very good

A bit of a curate's egg however after a long delay we received our curtains which are of excellent quality. There was a supplier problem so not really the fault of C and H.
On a previous occasion the service was exemplary so just one of those things.
If you want quality this is the place to go

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

A wonderful selection of quality fabrics, helpful and friendly staff. Highly recommended and swift, efficient organisation of installation of blind. Many thanks

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No longer in Eastbourne.

9 de mayo de 2025
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Barry, sadly that's true - our showroom in Eastbourne is now closed, as shown online. You can still use our m2m services in this area by contacting our team. Kind regards, Naomi

Valorada con 5 estrellas sobre 5

Closs & Hamblin in Brighton are always…

Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall in an old house!), the fitters, Anthony and Phil, found ingenious solutions to every problem and, with patience and incredible skill, created a perfect result. If only all tradespeople took the same pride in their work as these excellent guys!

22 de abril de 2025
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for this amazing feedback, we forwarded this to the team and we're really happy you had a pleasant experience. Please enjoy your new window dressings and we hope to see you back soon. Kind regards, Naomi

Valorada con 1 estrellas sobre 5

Went to the Canterbury store today

Went to the Canterbury store today. Totally ignored by staff as to what we were there for. No interest in us. Very disappointing. We will go elsewhere for our upholstery needs.

22 de febrero de 2025
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hello Sian, we're so sorry you didn't have a satisfactory experience. Our team is usually very engaged, so we will investigate further. We hope you'll experience a much better welcome next time you visit us. Please accept our apologies, and we hope to see you again in the future.

Valorada con 5 estrellas sobre 5

Brilliant company to deal with!

I bought some Laura Ashley curtains online last week after telephoning with queries. The gentleman was very helpful as I was calling from Guernsey where we do not pay VAT. They arrived earlier than expected, well packaged and the VAT was refunded to my account a day before the curtains arrived! Would DEFINITELY use this company in the future.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your amazing feedback, we're looking forward to seeing you again! Please have a lovely week.

Valorada con 1 estrellas sobre 5

Ordered 2 nets came after 3 weeks not…

Ordered 2 nets came after 3 weeks not 2.shabby service wrong address got 1 set not 2 .gentleman that served me was okay blonde lady when I said I wanted a refund who had nothing to do with my query was shaking her head. Rubbish service

3 de septiembre de 2024
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Jill, we're so sorry for the unpleasant experience you had with us, could you please provide us with the store location so we can investigate further?

Valorada con 5 estrellas sobre 5

Julie and Sharon from Chichester made…

Julie and Sharon from Chichester made our curtain buying experience fun. They are full of energy and totally trustworthy. Chris who put up our rails and curtains for the whole house was calm and methodical and the whole experience was a pleasure.

18 de julio de 2024
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your review, we're so happy you had a pleasant experience!

Valorada con 5 estrellas sobre 5

Fast delivery,easy to order online

Fast delivery,easy to order online,I will use this company again without hesitation!

23 de abril de 2024
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your feedback, we're thrilled you had a great experience! See you soon!

Valorada con 5 estrellas sobre 5

Wonderful Service from Beginning to End!

A great experience with Closs & Hamblin. Sam is very lovely, friendly and wonderfully knowledgeable, with great advice about the right curtains for our space. We were trust with loads of samples to check out in our own time. The ordering was very easy. Chris, who fitted our pole perfectly, also very friendly. And the curtains are perfect, exactly what I imagined. Very happy and would highly recommend!

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended!

These guys have made curtains and blinds for us on a couple of occasions and we've been delighted. Great service. Efficient and punctual for both measuring and fitting. A good range of materials on offer. Decent enough prices. Recommended.

4 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Open tin of paint on arrival and subsequent dealings with customer service

I ordered three 5 litre tins of Laura Ashley paint but on arrival one of them was open and had leaked. I contacted customer services to highlight the issue and they i.e. Jacquie very promptly replied to apologise for the problem. She gave me a choice regarding resolving the issue of either a replacement or refund of the faulty item with absolutely no quibbling. The customer service I have received from Closs & Hamblin was excellent and if I could have given 10 stars I would have. Would definitely recommend this company and will be using again for any more future decorating projects.

28 de marzo de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más