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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Mammoth sent an email after 5pm the day before scheduled delivery stating they could not source the equipment, and asking if I wanted a refund. I responded saying would take the refund, which they th... Ver más

Valorada con 5 estrellas sobre 5

Do not use this company. I hire and paid for a portable aircon unit 2 weeks before required date. 2 days before scheduled delivery I received a short note to say that they would not be providing it... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

CRIMINAL!! What you see online is not what you get. They take your money and then send out a tender for anyone who wants to turn up at your house and deliver what they want even if it is nothing lik... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Despite sending confirmation of delivery, less than 24hours before the delivery was cancelled. It is near impossible to talk to a team member via the telephone lines once you actually find a number th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de alquiler de herramientas
  2. Servicio de alquiler de equipos para edificios
  3. Servicio de alquiler de maquinaria para la construcción
  4. Agencia de alquiler de equipamientos
  5. Alquiler de instalaciones y maquinaria

Sobre Mammoth Hire

Escrito por la empresa

TOOL HIRE PLANT HIRE ACCESS HIRE LIFTING HIRE TRAINING COURSES SKIP HIRE

With FREE national delivery and over 2,000 collection points, Mammoth Hire offers DIY and Trade customers a great value same-day tool hire service.

Our tool hire range has over 2,000,000 products ranging from floor sanders and ladders to mini diggers and scissor lifts.

Book & Pay Online: Visa, Mastercard, Apple Pay, Google Pay or PayPal.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

518 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 43% de las opiniones negativas

Suele responder en menos de 1 semana

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1,6

Todas las opiniones

(518)

145 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Didn’t deliver TWICE!!!

Booked delivery for Monday - accepted that delivery would be anywhere between 8am and 5pm - company called at almost 3.30pm to say it wouldn’t be delivered could they deliver at 9.00am - 9.30am next day - ok stuff happens at least it’ll be here in the morning to get going on my job - it’s now just before 11.00 am no sign of them and no call to say what’s happening. Just called them which goes through to a different company who say yes we’ve got your delivery on a van that is at least an hour away and no definite idea of time it’ll arrive so hopefully sometime today - If I had trades lined up this would be a nightmare - think I’ll be working very differently next time

6 de junio de 2025
Valorada con 1 estrellas sobre 5

Joke of a company

Joke of a company! Tried to rent a tool for a weekend on Friday which says in stock. Rung the customer service who told me they don’t actually keep the tools they try get them from other places. They left it til half 4 to tell me they cant get it till Monday. which left me no time to try other places. The money was refunded but lost hundreds of pounds worth of work due to stupid company set up… don’t rent tools you don’t even have mammoth!!! Advise you never use these clowns wouldn’t trust them to make me a pot noodle

6 de junio de 2025
Valorada con 1 estrellas sobre 5

Not issuing refunds

Ordered a piece of equipment only to be told they have limited suppliers in the area and the ones we do have currently cannot offer this piece of kit and cannot provide a date when they can. Was told they would process a refund, I haven't had any joy in recieving it.

31 de mayo de 2025
Valorada con 1 estrellas sobre 5

No communication

No communication, no confirmation , no invoice, did not even know if the equipment was going to be delivered. Only knew payment had been taken by contacting the credit card company. Will not be using Mammoth hire again which appears to be another name or is part of National hire. A third party company supplied the equipment.

28 de mayo de 2025
Valorada con 1 estrellas sobre 5

100% A V O I D at all costs. M A M M O T H mistake.

Placed ‘same day’ order with extra cost for a 2 day hire. No contact from Mammoth other than confirmation of payment.

Impossible to contact ( telephone service self-disconnects and web-chat not operating). Requested contact to cancel by email. Nothing heard other than an auto email to provide a code to categorise my request’.

Later that day heard from another Hire firm that they had sourced the order too and who said could supply next day. Still nothing from Mammoth except a standard ‘you’re about to come ‘off-hire….’ email one day early.

Mammoth have take my money and not responded. In every respect it feels like a scam although from the other reviews and as a sub-brand of National Tool Hire I guess it’s just terrible incompetence.

Life’s too short. Avoid at all costs.

27 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Read reviews before you hire

If I had read the reviews on this company no way would I have tried to rent a tool, website stated the tool I was after was available for the sat morning I even paid extra to get it before 1pm, received an email saying tool I was after not available till midweek when I am away with work! Totally delayed the work

30 de mayo de 2025
Valorada con 1 estrellas sobre 5

Tried to hire from you because it said…

Tried to hire from you because it said the plant equipment was available but I was let down with it and your actually national tool hire where I was let down by them multiple times hence i came to you but your actually the same company .

30 de mayo de 2025
Valorada con 1 estrellas sobre 5

Do not use this company

I hired a floor sander through Mammoth, no information was supplied as to where I needed to pick up the hired equipment. I was not able to get I contact with Mammoth even tho they had charged me. Do not use this company, just go to a local tool hire in your area. Mammoth just calls them up and places an order on your behalf anyway whilst charging you extra.

28 de mayo de 2025
Valorada con 1 estrellas sobre 5

Poor service communication

Poor service communication, failed to deliver, although online booking said available for dates required. Request a full refund due to inability to provide tools purchasing, awaiting refund. Let me down on a large contract. 2nd time now. Will not be a 3rd

23 de mayo de 2025
Valorada con 1 estrellas sobre 5

No delivery

The product was not delivered on the agreed date with no notification that there was a problem.
Took a day off work to recieve the delivery which turned out to be a wasted day

22 de mayo de 2025

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