Maple Furniture Opiniones 

289
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Settee came, looked great at first. Then after one month of just a child sitting on the corner section the seat began to sink. There are sections of the material pulling away from the foam and frame.... Ver más

Valorada con 5 estrellas sobre 5

Great sofa, great price, very attentive staff always polite and informative when ive rang to ask questions regarding delivery etc... Also the delivery men...nearly 5 hours drive and they helped my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love my new sofa! Delivered fast and delivery drivers assembled and placed sofa where I wanted it! Kept in contact with delivery status! Would recommend them to anyone be my 1st stop always for new fu... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, ru... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de sofás
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Tienda de muebles
  5. Tienda de mobiliario para salones

Escrito por la empresa

We're a well established furniture store born from the vision of being the place to shop to meet all your furniture needs. We pride ourselves on supplying hand picked, quality products, ensuring that all our customers receive only the best furniture available. Our customer service team are available from 9am through to 10pm so there is always someone happy to help, day or night. Our 2 man delivery teams take care of all the heavy lifting, 5 days a week. Our vast warehouse full of stock means you wont be left waiting months for your sofa to arrive.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(289)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Top quality

Wanted a dining table and chairs and ending up with a new sofa too ,fantastic quality wide range of colours and super service thank you so much 😁

24 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic 5 star service.

Absolutely fantastic 5 star service from this company! Delivered the gorgeous new sofa that I ordered with care and on time. I will deffinately be using them again if I need to in the future! Recommend this company to all my friends
Thank you so much one very happy wife 😂

20 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a fantastic experience with the…

Had a fantastic experience with the team, great customer service, sally helped me through the whole process to make it seamless, was very impressed with the quality of the sofa set I ordered, exactly like the image on the website, would definitely be re ordering

8 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Omg best service ever I ordered this…

Omg best service ever I ordered this suite 1week ago I’m in Scotland delivered no bother men were just lovely suite gorgeous can’t believe it for the price I’m recommending u to everyone fantastic company and delivery company too xx So happy xxxx

29 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely quality bed and mattress…

Lovely quality bed and mattress delivered in good time. Very happy with purchase. Many thanks 😊

25 de mayo de 2022
Opinión espontánea
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Respuesta de Maple Furniture

Hi Claire,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Valorada con 5 estrellas sobre 5

Brilliant service from ordering over…

Brilliant service from ordering over the phone, to delivery within 2 weeks. Beautiful quality cambridge corner sofa

25 de mayo de 2022
Opinión espontánea
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Respuesta de Maple Furniture

Hi Cory,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Valorada con 5 estrellas sobre 5

Excellent

Beautiful sofa and Excellent customer service

25 de mayo de 2022
Opinión espontánea
Logotipo de Maple Furniture

Respuesta de Maple Furniture

Hi Lucy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Valorada con 5 estrellas sobre 5

Very happy with my windsor sofa 3+2

Very happy with my windsor sofa 3+2. Excellent service and amazing quality. Highly recommend.

24 de mayo de 2022
Opinión espontánea
Logotipo de Maple Furniture

Respuesta de Maple Furniture

Hi Roger,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Valorada con 1 estrellas sobre 5

Poor

Bought the large grey plush sofa from maple, it was delivered but not assembled and missing feet. I was phoned and asked to leave a review for a gift voucher from Amazon, which was never received and may I add it was a good review.

20 de mayo de 2022
Opinión espontánea
Logotipo de Maple Furniture

Respuesta de Maple Furniture

Hi Britney, we called you after delivery to make sure everything was ok with your furniture, you reported no missing feet or no asssembly. Should you wish to make a complaint, please email us at customerservice@maplefurniture.co.uk

Regards

The Maple Furniture Team

Valorada con 2 estrellas sobre 5

Cheap quality and poor customer service

EDIT: I contacted the company they refused to do anything about it! And don’t respond to emails being sent! Like i stated originally they are con artists

Sofa ordered in February and i needed to chase them up for updates on delivery! SGK are a terrible company who give no notice of delivery! They delivered our sofa on Wednesday 6th of April despite organising a weekend delivery with Maple furniture and telling SGK directly that i needed a weekend delivery at least 3 times! The 2 delivery drivers were extremely rude and were refusing to bring the chair into my house wanting to leave it in the garden in the rain luckily my male friend was here he ended up arguing with them that was part of there job as they were going to leave me a single mum whos not able to lift with a major problem! Eventually they brought it inside but were extremely rude to us then speaking about us in their own language despite me asking them to talk in English in my home! That same night I realised that one of the arms on the sofa is softer than the other i think one of the inside support beams is broken in it! Weve had the sofa for a month and the backrest pillows of the sofa are very out of shape! And now today one of the buttons has came loose on the sofa arm! Honestly do yourself a favour and buy from a reputable company! The stuff they sell is poor quality and we paid a decent price for this rubbish honestly wish i waited and went somewhere else

8 de mayo de 2022
Opinión espontánea
Logotipo de Maple Furniture

Respuesta de Maple Furniture

Hi Vicki, can I ask why you haven't comtacted us concerning the issues with your sofa? You have a 12 month warranty for any manufacturer faults.

The Maple Furniture Team

Valorada con 5 estrellas sobre 5

Absolutely excellent service lovely…

Absolutely excellent service lovely delivery men and lovely customer service really great sofas excellent love it ❤️

28 de abril de 2022
Opinión espontánea
Logotipo de Maple Furniture

Respuesta de Maple Furniture

Hi Beverley,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

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