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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Adam and Carl are top notch! If I ever have a question, they answer their phones right away. Even come in person to fix the issue! Couldn't ask for a better customer service team.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

OMG I love love love the personal service that I receive from this company. They are always there when I need help. I highly recommend them. I have been using them for over 10 years and they always m... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

We are a small local pub. Over $4000 in charges from a Spanish bank that never went through our business are now coming through our Merchant Service account andnwe are being mailed dispute letters. We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Merchant Service Inc I have personally been working with for 5 years and have been phenomenal to work it. Any questions, processes, guidelines, updates they are on it and easy to get a hold of. They... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de business-to-business
  2. Procesamiento de tarjetas de crédito
  3. Asesor financiero
  4. Servicio de pago

Escrito por la empresa

MerchantService.com Inc. has been helping businesses accept credit and debit card payments since 1995. We only service accounts in the U.S.- offering a full line of services designed to support small, mid-sized, and growing businesses across a wide range of industries. Important Industry Clarification: The term “merchant services” is a general industry phrase, not the name of a single company. Hundreds of independent payment-processing companies across the United States use similar wording in their business names, marketing, or phone scripts. These companies are not affiliated with one another. MerchantService.com Inc. does not engage in outbound cold-calling or unauthorized telemarketing. If you are leaving a review, please take a moment to verify that your experience was specifically with MerchantService.com Inc. and not with another, unrelated company using a similar name. If you are unsure whether MerchantService.com Inc. was the company you interacted with, we encourage you to contact us so we can assist and ensure your review is attributed to the correct business. Our Commitment: For nearly three decades, we have focused on long-term merchant relationships, clear communication, and compliant business practices. We welcome accurate, firsthand feedback from verified customers and appreciate the opportunity to clarify any questions or concerns directly.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

67 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Adam and Carl are top notch

Adam and Carl are top notch! If I ever have a question, they answer their phones right away. Even come in person to fix the issue! Couldn't ask for a better customer service team.

24 de abril de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Thank you, Jesse, for the great review. We’re so glad to hear Adam & Karl have provided the level of service and support you deserve. We truly appreciate your business and your kind words, and we look forward to continuing to serve you.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

This company provided a solution at an…

This company provided a solution at an affordable cost and continue to improve the solution as time goes on. Customer support is also top tier.

30 de marzo de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Phil, we are thrilled to hear that Happy 2 Help Transportation has found value in our solution, both in affordability and in the ongoing improvements we continue to make. It means a lot to know that our support team has provided top-tier service for you and is something we take great pride in.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

OMG I love love love the personal…

OMG I love love love the personal service that I receive from this company. They are always there when I need help. I highly recommend them. I have been using them for over 10 years and they always make sure I am getting the best rates in a forever changing world. I have been working with the same consultant since we open our account and Adam is always there to help me with any merchant or clover questions I have and he always goes the extra mile for me. Amazing company and customer service.

30 de marzo de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Wow, thank you so much Jessica, and thank you for trusting us for over 10 years. It truly means a lot to hear how much you value the personal service and support our team provides. It has always been a pleasure serving Tastees, and we look forward to continuing to support you for many more years to come.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

Fantastic Merchant Services Provider

Fantastic Merchant Services Provider. Knowledgeable, trustworthy and accountable to all of my businesses needs.

25 de marzo de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Thank you Holly for your review! We really appreciate the opportunity to support your business and are glad to hear you found our team knowledgeable, trustworthy, and accountable. We are grateful for your trust and look forward to continuing to serve your business.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

Amazing customer service!

Amazing customer service! Adam and Abby both have been very helpful over the years! So glad we made the switch to Merchant Service when we did!

9 de marzo de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Thank you so much, Michelle, for your kind words and for taking the time to share your Adam and Abby will be especially encouraged by your feedback. We value your partnership and look forward to continuing to serve you.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

10 stars here!

Adam and Abbey are great! They are so knowledgeable, friendly, they answer the phones and you can contact them directly! I have saved money with this company as opposed to others and I genuinely trust these guys. From a barbershop owner, I highly recommend them!

16 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Brittany,

Thank you very much for taking the time to share this — we truly appreciate it. It means a lot to us that you value being able to reach a real person directly when you need help. Thank you again for your recommendation and for allowing us to be part of your business!

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

This is the most ethical and competent team I've encountered in almost 20 years of business.

Dear Restaurant owners,

After changing credit card processing companies and POS systems 8 TIMES over the last 19 years, I can confidently say we've finally found the right fit. The journey was costly, frustrating, and disappointing, leading us on a long journey of trial and error. It took nearly two decades to confirm that WE WON'T BE CHANGING AGAIN; we’re fully committed to this system and team moving forward.

The team is incredibly friendly, supportive, and always ready to assist: the most responsive team ever. Above all, they are exceptionally competent. Adam knows the system as if he built it himself. We transitioned from the frustrating mantra of “Call the Clover customer service” to a seamless experience of “Just press here, scroll down, and click there... Oh my gosh, it's working!!!”

Don’t think twice: choose this ethical company in a world often riddled with incompetence, scams, and unethical practices.

1 de julio de 2025
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Francesco,

Thank you so much for sharing such a thoughtful and detailed review. Hearing about your 19-year journey and the challenges you experienced before finding us truly means a lot to us.

We appreciate your trust and your commitment, and we are so grateful for the opportunity to support your franchise moving forward.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

Personal relationships are perfect

I had a very hopeful and guiding experience by my on boarding contact of Karl and Adam. I know any day that I need to discuss something. I can call either one of them and they’re always prepared and ready for any question and provide thorough answers.

13 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Jeremiah,

Thank you so much for the great review! We’re very glad to hear you feel supported whenever questions come up. Your feedback truly means a lot to us.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

I have used the company for 16 years

I have used the company for 16 years. The support is incredible! A key component is the ease of reports that are generated. Highly recommended! Would not change even though we have been solicited by others for years.

1 de enero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Dan,

Thank you so much for your 16 years of loyalty and trust in our company. Long-term relationships like yours mean everything to us.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

Excellent Service and Reliable Support

We’ve had an excellent experience working with Merchant Services. From the beginning, everything has been transparent, straightforward, and professionally handled. Communication is clear, funding is timely, and any questions we’ve had were addressed quickly and thoroughly.

Their team is responsive, professional, and easy to work with. The onboarding process was smooth, and we’ve felt well-supported every step of the way.

If you’re looking for a reliable and ethical payment-processing partner, I highly recommend Merchant Services.

2 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Sean,

We really appreciate you taking the time to share your experience. Transparency, Communication, and Timely Funding are at the core of how we operate, it means so much to hear that those values have been your experience.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

We’ve have been a happy client since…

We’ve have been a happy client since about 2020. I have had nothing but positive experience working with their team! Highly recommend!

10 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Humberto,

We’re thankful for your great review and the opportunity to work with you.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

I've worked MS.com for 15+ yrs as a rep…

I've worked MS.com for 15+ yrs as a rep - they are supportive, reliable, trustworthy, informative, helpful, knowledgeable - I highly recommend using them and me for all of your cc processing needs.

10 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Karl,

Thank You! We appreciate your continued support and your thoughtful review.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

I ve been with Merchant Services for…

I ve been with Merchant Services for over a decade It troubles me when I see some of the reviews. That is quite the opposite with me. I personally use clover. I have over 10 pos systems clover go etc, Feb 4 we celebrated 42 years in business. I used several providers until I met Adam and his team. They are professional caring, responsive and a great team member. I been using clover since its introduction. Don't fall for other merchants trying to use Adam s team success for your reasoning for your business decisions. Trust my 42 years of business interactions for sharing my successes. Part of my success is Merchant Services. Don't be deceived. This is the go to team!!

10 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Ty,

We appreciate your great review and your trust in our company. It has been a pleasure working with Special Event Services for the last 12+ years.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

Nisqually Advertising LOVES Merchant Services!

We absolutely love working with Merchant Services. Their payment platform is intuitive, dependable, and makes transactions easy for both our staff and our customers. Everything just works—and that peace of mind is invaluable.

Beyond the technology, their team has been incredible. They’re attentive, supportive, and genuinely invested in helping us succeed. Anytime we’ve had questions or needed assistance, they’ve been quick to respond and easy to work with.

There’s often confusion because people use “merchant services” as a general term, but this review is specifically for Merchant Services, the company—and they deserve every bit of praise. We’re grateful for the partnership and highly recommend them.

10 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Laura,

Thank you so much for your support and for leaving such a great review.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

The BEST solution for payment processing!

We've had an excellent experience with Merchant Services as our payment processing company. Setup was simple, transactions are consistently smooth, and funding is fast and reliable. What truly stands out is their customer service - professional, responsive and always willing to help. A dependable partner we highly recommend to any business looking for seamless payment solutions.

10 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Tressa,

Thank you for taking the time to share your positive experience with us. We appreciate it so much!

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

I have used this company for years

I have used this company for years! Anytime I have had a question or needed help they have always helped in a timely manner. If you are looking for a great company you found one.

10 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Angie,

Thank you for the positive feedback—it’s always appreciated by our entire team.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

Awesome Experience with Merchant Services, Inc

Merchant Service Inc I have personally been working with for 5 years and have been phenomenal to work it. Any questions, processes, guidelines, updates they are on it and easy to get a hold of. They provide me information I need about any question I have and it's been such a pleasure to work with them. I would highly recommend using Merchant Service Inc for any merchant processing.

10 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Alex,

We’re grateful for your great review and so proud to work with your growing business.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 5 estrellas sobre 5

Invaluable partner

Adam and team have been invaluable as we reconcile accounts. Always available to find any issues we may be having. They jump to investigate any problems that may arise with our system.

1 de febrero de 2026
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Courtney,

Thanks for the great review! We’re always here if you need anything.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 1 estrellas sobre 5

I had a very bad experience with Data…

I had a very bad experience with Data Merchant Services. When I signed the lease, I was clearly told that I could cancel at any time. Based on that information, I agreed to the contract. Later, when I tried to cancel, they refused and said the lease could not be canceled.
I returned the equipment to them as instructed, but they are now refusing to send it back to me, and they are still charging me monthly payments even though they have the equipment. This feels extremely misleading and unfair.
The sales process was not honest, and customer service has been unhelpful in resolving the issue. I would not recommend this company to anyone. Be very careful and read everything closely before signing anything with Data Merchant Services.

21 de diciembre de 2024
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Hi Toufik,

We’re sorry to hear about the experience you described. However, it appears this review was posted for the wrong company.
Your review references “Data Merchant Services” which would be First Data Merchant Services.

MerchantService.com Inc. is a different company located in Florida, and we did not lease or provide your equipment, we do not service your account, and we are not the company billing you.

To help you get this resolved as quickly as possible:

• Please double-check the name on your lease agreement and monthly billing statement to confirm the correct provider.

• If you meant to review another company, we respectfully ask that you remove or update this review so it is posted under the correct business.

We genuinely hope you’re able to reach the correct company and get the lease and equipment issue resolved promptly.

MerchantService.com Inc.
Palmetto, Florida, USA

Valorada con 1 estrellas sobre 5

I would rate minus 100 if I could

I would rate minus 100 if I could, I have been using merchantservice.com through QuickBooks, they are thieves, processed my clients credit cards and have held the funds won't tell me why, no one responds to emails or picks up the phone, the only respond was from Quickbooks that they are reviewing and it will take 160 business days, if this is not stealing I don't know what is

1 de julio de 2025
Opinión espontánea
Logotipo de MerchantService.com Inc.

Respuesta de MerchantService.com Inc.

Dear Neli,

This review has been posted for the wrong company. MerchantService.com Inc. is a Florida-based, independent merchant service provider. We are not affiliated with QuickBooks, Intuit, or QuickBooks Merchant Services, and we do not process payments for accounts established through QuickBooks. Furthermore, we do not operate in Canada.

We do not have the ability to place holds on funds, review transactions, or determine payout timelines for QuickBooks/Intuit accounts. Any funding delays, reviews, or reserve actions described in this review would be handled exclusively by QuickBooks / Intuit, not our company.

We take allegations of withheld funds very seriously, which is precisely why it’s important this feedback be directed to the correct provider. We respectfully request that this review be removed or reposted under QuickBooks / Intuit, where it can be properly addressed.

We respectfully request that this review be removed or corrected so it reflects the appropriate company. Posting a review against the wrong business can unfairly harm a company that had no involvement in your experience.

We appreciate the opportunity to clarify and prevent further confusion.

MerchantService.com Inc.
Palmetto, Florida, USA

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