Had an emergency water leak from a burst pipe in the evening – booked via my landlord as an emergency job. The engineer, Rikaine Wren, arrived promptly and sorted everything quickly and to a high stan... Ver más
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Consulta las opiniones de los clientes
Fabulous work and efforts by Simon. Not a very easy or pleasant job to tackle but Simon was so helpful and kind. He worked thoroughly and knowledgeably and was respectful of my home. I cannot recommen... Ver más
La empresa ha respondido
Can't praise our Dyno Rod / British Gas Engineer (Jack Fowler) enough! Professional, friendly, courteous...fitted new tap to replace leaking on and fixed main Stopcock, gave solid advice and cleaned u... Ver más
Great service from Jerome Wright on Thursday 09 July 2026. He arrived promptly and took the time to ask why I requested the service, making sure he fully understood my thinking before starting the w... Ver más
La empresa ha respondido
Información sobre la empresa
- Fontanero
- Servicio de instalación de gas
- Contratista de calefacción
- Proveedor de sistemas para agua caliente
- Servicio de reparación de radiadores
- Proveedor de bombas de agua
Escrito por la empresa
Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)
Información de contacto
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Reino Unido
- 01737833888
- office@metserveltd.com
- metserveltd.com
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Excellent Work
Mark arrived on time and promptly set to work sorting out the lagging in our loft. The job was not straightforward, dirty and in some areas well nigh impossible. Mark tackled it with good humour and common sense appraising us of the difficulties and the solutions. He finished in good time and arranged for all rubbish to be collected. He is a terrific person with a lovely demeanour. We are more than happy with the work he has done and can now relax and feel confident that our pipes and tanks are well protected for the winter. Thank you Mark it was great to meet you.

Respuesta de Met Serve Ltd
Tap replacement
James Heapes visited today to fix my tap and provided an excellent service.

Respuesta de Met Serve Ltd
James Heapes (engineer)
James Heapes (engineer)
James was friendly and respectful. He was helpful and thorough and the job was done with efficiency and speed. All things considered, a very pleasant experience.

Respuesta de Met Serve Ltd
Sam came today to fit a new water tank…
Sam came today to fit a new water tank for us - he was very personable , clean and efficient and we were perfectly happy with the job - thank you Sam !

Respuesta de Met Serve Ltd
Arron was very polite and cheerful
Arron was very polite and cheerful. The work was done to an excellent standard. Arron explained everything very clearly

Respuesta de Met Serve Ltd
Excellent response and resolution
We reported a leaking toilet to British Gas home care and within the hour an DYNO engineer, Simon Frampton arrived. The problem was dealt with professionally and efficiently with clear explanation and promptly resolved. Simon was most helpful and personable, we would fully recommend this service as 5 star!

Respuesta de Met Serve Ltd
Efficient and professional service
Aaron Price was professional and efficient and despite encountering lots of issues with the job, he preserverei and calmly solved our problem. Very polite and friendly in equal doses. We were extremely impressed with the high quality of service given and would highly recommend Dyno.

Respuesta de Met Serve Ltd
Billy was on time sorted the new…
Billy was on time sorted the new radiator for us. good job all round. Happy with the work.

Respuesta de Met Serve Ltd
Impressively fast call out
Impressively fast call out. Ben P (22E) was knowledgeable, professional, very personable and highly effective at sorting our bathroom leak. He left everything immaculate. If you are fortunate enough to have BenP called to your job, you have done very well!

Respuesta de Met Serve Ltd
Ben and Michael were exceptional
Ben and Michael were exceptional. What a service. Apart from being really lovely personable guys they did a fantastic job. I cannot praise them enough.

Respuesta de Met Serve Ltd
Fantastic service by Simon
Fantastic service by Simon.
Great communication, on time and quick repair. No stress no hassle. Job no 5820629. Thanks so much

Respuesta de Met Serve Ltd
Simon Frampton
Simon Frampton - arrived very promptly- literally within 3 hours of booking the appointment online. He was professional, courteous, helpful and quick. Job was completed in very good time.
Very happy with him and the job he did for us.

Respuesta de Met Serve Ltd
Had a faulty toilet flush issue
Had a faulty toilet flush issue. Craig Barker carried out the job. Went the extra mile to change the button so it looked new for the tenant and fixed a stopcock as extra.
Very professional and great service.

Respuesta de Met Serve Ltd
Great Service
Engineer Frank Matthews was friendly and knowledgeable. He identified the kitchen tap I purchased for the job was faulty and he provided a similar tap to what was there before. He confirmed if I was happy with the replacement before installation. I'm happy with the service.

Respuesta de Met Serve Ltd
Frank Matthew’s - Great plumber
Frank Matthew’s, an ethical gentleman with ingrained and inherent customer service. Frank is phenomenal in the services he provides and an invaluable asset for Metserve / Dyno. His 30 plus years as an experienced plumber is evident through his professional workmanship and post remediation clean up which exceeds his customers expectations.

Respuesta de Met Serve Ltd
Rapid response by expert engineers
In less than one hour after reporting a significant water leak in my property as an emergency to British Gas HomeCare, a DYNO plumbing engineer arrived. He diagnosed the problem. This required a tricky repair which was undertaken by two colleagues next morning. They did an excellent job and restored a normal water flow within 20 hours of my report. They were very pleasant, explained their actions, and were careful not to damage my property. I cannot fault them-excellent service!

Respuesta de Met Serve Ltd
Very professional and friendly staff
Very professional and friendly staff. Engineer did an excellent job on fitting a new bathroom radiator and kitchen sink mixer tap.Very tidy workmanship.

Respuesta de Met Serve Ltd
When issues happened with one part not…
When issues happened with one part not fixing fault was able to bar continuity with same plumber to sort the problem at at later date. Very friendly and explained everything

Respuesta de Met Serve Ltd
Stopcock replacement
Our stopcock was leaking quite badly.We phoned Metserve Dyno and within one hour Esmond,your engineer was here. We asked if he could put a new stopcock in as it leaked everytime we had to turn it off.He didn’t have the part on the van but made a temporary fix and came back 2 days later and very soon we had a brand new stopcock . Esmond was very polite and did a very professional and slick job.
Thank you Esmond and Metserve Dyno for such a swift and professional job.
Mick Loos

Respuesta de Met Serve Ltd
We had a great service for plumbing jobs
We had a great service for various/multiple jobs (Ref 5724384),at our flat in Poole and Simon always provided excellent service, exceptional expertise and we would highly recommend Simon Frampton and MetServe

Respuesta de Met Serve Ltd
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