Had an emergency water leak from a burst pipe in the evening – booked via my landlord as an emergency job. The engineer, Rikaine Wren, arrived promptly and sorted everything quickly and to a high stan... Ver más
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Consulta las opiniones de los clientes
Fabulous work and efforts by Simon. Not a very easy or pleasant job to tackle but Simon was so helpful and kind. He worked thoroughly and knowledgeably and was respectful of my home. I cannot recommen... Ver más
La empresa ha respondido
Can't praise our Dyno Rod / British Gas Engineer (Jack Fowler) enough! Professional, friendly, courteous...fitted new tap to replace leaking on and fixed main Stopcock, gave solid advice and cleaned u... Ver más
Great service from Jerome Wright on Thursday 09 July 2026. He arrived promptly and took the time to ask why I requested the service, making sure he fully understood my thinking before starting the w... Ver más
La empresa ha respondido
Información sobre la empresa
- Fontanero
- Servicio de instalación de gas
- Contratista de calefacción
- Proveedor de sistemas para agua caliente
- Servicio de reparación de radiadores
- Proveedor de bombas de agua
Escrito por la empresa
Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)
Información de contacto
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Reino Unido
- 01737833888
- office@metserveltd.com
- metserveltd.com
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Respuesta de Met Serve Ltd
Polite, friendly, efficient and professional
1. James Heapes rang before he attended.
2. He arrived when he said he would arrive.
3. He was polite, friendly, efficient and professional.
4. He fixed the issue quickly and efficiently and also was happy to sort out a second small issue.
5. He worked cleanly and tidily.
What more could you ask?

Respuesta de Met Serve Ltd
Great customer service
We had a complex and difficult problem with a leaking toilet cistern. We had already had four plumbing visits which had failed to find or fix the problem. We were lucky to get Mark King who patiently spent over 2 hours examining the problem. He ended up dismantling the entire toilet and tracked the problem to a small crack in a plastic liner - which he then fixed. Throughout he was charming, calm, knowledgeable, professional and reassuring.

Respuesta de Met Serve Ltd
Aaron was very helpful today. He located the issues straight away and fixed the problem.
Aaron was very helpful today, he found the problem and got the necessary pipes to solve our issue.
He had to cut away some of the concrete that was under the carpet and remove the boards to enable him to complete the job.
He checked our boiler and asked me if and when was the last time I topped it up.
informed/advised us not to turn on any lights in the house until further notice.
Aaron today has done a remarkable job and my parents are very happy with the work he has done as he had to replace the old pipes which were leaking due to wear and tear and replaced them with new pipes.
Thank you again Aaron Sir for a job well done. Should we have another problem be sure we will call on you or Dyno Rod will send you back.
🌟🌟🌟🌟🌟.

Respuesta de Met Serve Ltd
Professional, efficient and friendly
I had Frank Matthews come in to fix an issue I had with the tap. Very lovely person to have come in and work, had my tap replaced for a better one and had checked that everything was working properly afterwards. All in the span of 10 minutes. Very efficient and very helpful.

Respuesta de Met Serve Ltd
Great plumber, great work
Jack Fowler diagnosed the problem, came back with the right parts ordered and completed the job quickly and kept me informed about the work. He’s a credit to your company.

Respuesta de Met Serve Ltd
Engineer to fix slow running tap
James Heapes visited today to sort out a slow running hot water tap. James was very professional polite and extremely helpful and had the patience to sort out the issue in a very small space. James also tidied up after he finished and I would certainly recommend James again job well done.

Respuesta de Met Serve Ltd
Excellent DYNO
I’ve had really good experience DYNO they have been kind and really helped out I truly recommend them . I really recommend Frank Matthew’s he’s really good at his job and knows what he’s doing , he’s also very kind and caring

Respuesta de Met Serve Ltd
Joe Parker - 5 Stars!
Joe Parker was brilliant, arrived on time, fixed the issue efficient. Very knowledgeable, helpful and professional. 5 stars!

Respuesta de Met Serve Ltd
Friendly, professional and efficient
Aaron Price did a fantastic job fixing a leak in our bathroom! He was friendly and professional and got the job done fast. Thank you!

Respuesta de Met Serve Ltd
Great service
Jack Fowler was friendly, efficient and knowledgeable and carried the work out and fixed the problems.

Respuesta de Met Serve Ltd
Above and beyond
Frank Matthews was excellent, he went out to get the parts that were not originally ordered and was very professional and friendly. Great service, thanks so much.

Respuesta de Met Serve Ltd
Jack was great
Jack was excellent. Really helpful and knowledgeable. Would certainly recommend

Respuesta de Met Serve Ltd
Excellent work done at my property
Excellent work done at my property. Very impressed.

Respuesta de Met Serve Ltd
Tim was polite and courteous
Tim was polite and courteous, did the job efficiently and left everything clean and tidy

Respuesta de Met Serve Ltd
Kevin Reeve from Dyno is absolutely…
Kevin Reeve from Dyno is absolutely excellent, superb knowledge & resolved issues with ease.
Professional & kind, identified where leaking pipes were running from, which was in a very tricky area.
Consulted with me throughout& gained permission.
Thoroughly recommend as Kevin is by far the best plumber who has carried out work in my home.

Respuesta de Met Serve Ltd
Toilet and stop tap valve leak - all resolved 100%.
James Heapes was on time, polite, professional, did exactly what he said he would do, when our job turned bad (stop tap valve starting leaking) James sorted that out too as well as the original job he was sent to do. Very clean and tidy, would highly recommend all day long.

Respuesta de Met Serve Ltd
Excellent job by Frank
We were attended by engineer Frank Matthews on March 19th 2026. As always, Frank was both professional and personable, and did an extremely thorough job.

Respuesta de Met Serve Ltd
Excellent service provided by engineer…
Excellent service provided by engineer Jack

Respuesta de Met Serve Ltd
Friendly plumber who was efficient
Friendly plumber who was efficient, helpful amd tidy.

Respuesta de Met Serve Ltd
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