Met Serve Ltd Opiniones 

1976
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had an emergency water leak from a burst pipe in the evening – booked via my landlord as an emergency job. The engineer, Rikaine Wren, arrived promptly and sorted everything quickly and to a high stan... Ver más

Valorada con 5 estrellas sobre 5

Fabulous work and efforts by Simon. Not a very easy or pleasant job to tackle but Simon was so helpful and kind. He worked thoroughly and knowledgeably and was respectful of my home. I cannot recommen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Can't praise our Dyno Rod / British Gas Engineer (Jack Fowler) enough! Professional, friendly, courteous...fitted new tap to replace leaking on and fixed main Stopcock, gave solid advice and cleaned u... Ver más

Valorada con 5 estrellas sobre 5

Great service from Jerome Wright on Thursday 09 July 2026. He arrived promptly and took the time to ask why I requested the service, making sure he fully understood my thinking before starting the w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fontanero
  2. Servicio de instalación de gas
  3. Contratista de calefacción
  4. Proveedor de sistemas para agua caliente
  5. Servicio de reparación de radiadores
  6. Proveedor de bombas de agua

Escrito por la empresa

Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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5,0

Todas las opiniones

(1976)

461 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was visited by Mr Jack Fowler this…

I was visited by Mr Jack Fowler this morning, he phoned prior to arriving and said about w what time he thought he would arrive. He arrived early and completed the job efficiently and explained what he was doing and answered any questions I asked. Prior to leaving he cleaned up.

9 de abril de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Graham. What an amazing review. Thank you! We are so pleased with your feedback and, should you need our services again, we would be proud to assist.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

We had our second visit this time to…

We had our second visit this time to put a new cartridge on the shower as the hot and cold water was hard to set. The lime scale in the water had eroded it over the time. Simon had been out to sort the one in the bath, the customer service we received yet again from Simon was second to none. He also fitted a descaler so this would sort all the issues with the limescale. We can’t speak highly enough of Simon, does his job brilliantly and such a nice guy. Job JB5819823. Good communication from Metserve, would recommend.

2 de abril de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Sue. Thank you so much for your kind words and taking the time to post your superb review. We do appreciate it, as we do your continued and loyal custom. Should you have another plumbing problem in your Ringwood home, we would be proud to assist again.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Very prompt and helpful service

Very prompt and helpful service. Frank was very easy to deal with and willing to think outside the box to ensure the issue was resolved. Very happy to recommend

12 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello RJ. It is great to read that Frank was able to get the plumbing issue resolved for you. Thank you for your feedback.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Really quick

Really quick, efficient, and so polite 1st class service

7 de abril de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Bob, thank you so much for taking the time to post your 5* review, and your custom.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Perfect service in a timely manner

Perfect service in a timely manner, job number was 5873883

6 de abril de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Kane. Thank you so much for your custom and feedback. Both are hugely appreciated. We are delighted to read that you are so pleased with Simon and his work in fixing the leaking pipe in your Bournemouth home.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Jason

Jason, the Engineer went way above our expectations to resolve our problem. He was here until nearly 9pm, giving us hot water and central heating. Unfortunately there appears to be a leak on the system, consequently we lost hot water and central again.

2 de abril de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Roger, thank you so much for your kind words and great feedback on Jason T, on his visit to your Reading home.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Jack Fowler

We were very lucky to have Jack Fowler round to deal with our plumbing issue.
He was AMAZING! 5 ⭐️

2 de abril de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Paul, we're delighted to have been there for you when you needed us. Should you have another plumbing emergency in your Reading home, we would be proud to assist.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Aaron Fletcher was excellent

Aaron Fletcher was excellent, all work was completed and now taps works without leaks. Friendly and polite and explained everything to us very well.

2 de abril de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Tony, we are so pleased that you are happy with the works to the taps in your London home. Thank you!
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Jack Waite was my engineer he was a…

Jack Waite was my engineer he was a really nice young man, the jobs were not easy but he. Just got on with them.he is a credit to your firm. Very respectful he even sorted a leak we did not know we had. It’s comforting to know your staff are nice especially as we are old pensioners. Thank you Jack. And Dyno.

1 de abril de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Sandra, what kind words. Thank you! We are so pleased that the leak and tap issue in your Esher home are now resolved.
Should you need our services again, we would be proud to assist.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Fixed leak efficiently and worked very…

Fixed leak efficiently and worked very professionally

30 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Thank you, Leanne, for your 5* feedback and custom. We are thrilled that Jason was able to locate and repair the leaking cold water pipework in your Wokingham home.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Job reference DYWO 5695828


Job reference DYWO 5695828

I would like to leave a review for the plumber Steve Jordan who attended my property to repair pipework from toilet to soil pipe.

Toilet was getting blocked every 4-6 weeks. Absolute nightmare!.

The work was particularly difficult due to access, and took many hours to complete, but throughout the entire job he remained steadfast, professional, and extremely hardworking. He approached the problem with patience and determination, and his knowledge and skill were very clear to see.
He did not rush the job and made sure everything was repaired properly and working correctly before leaving.

I was very impressed with his professionalism, attitude, and the quality of his workmanship. He was polite, and clearly very good at his job. I would not hesitate to recommend him to anyone needing plumbing work done. (As a BGas, Electric/ plumbing /Boiler service homecare customer of 22years he is one of best Tradesmen that has attended to any breakdown issues that my family have dealt with.

29 de enero de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Sunshine. What an outstanding review to receive. Thank. you. We are as proud as punch to receive your feedback and are so pleased that the service you experienced from Steve is exactly what we strive for.
Should you need our services again plumbing work in your Croydon home, we would be delighted to assist.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Stefan was very professional

Stefan was very professional, when he walked in he listened to what i had to say about the leak and followed on with the repairs. After completing the repair he made me aware of the work carried out. The work area was clean when I inspected after the work had been completed and I am very happy for that. Thank you Stefan. Hope to see only you again in the future when I call for a repair

30 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Myron. Thank you very much for your kind words. We are delighted to have been there for you when there was a plumbing emergency in your Surbiton home.
We would be delighted to assist again should you need our services.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Visit to fix our kitchen sink waste

Olly came to fix our kitchen sink waste fitting today. He did an excellent professional job, explaining what he was doing as he went along. He made sure that there were absolutely no leaks after changing it out, staying on to replace the overflow which was quite a challenge after the original kitchen installers appear to have glued the screw holding the overflow in place. He also made sure that he cleared up after he completed the work. 10 out of 10 Olly!

27 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello S Gotelee. Thank you so much for your outstanding review. We couldn't be more proud of your comments.
We are so pleased that you found the service from Oliver so professional. We have read the job notes and the works in your Tadley home (replacing the sink waste pipework) were certainly more challenging that usual.
Best wishes,
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Repair leak

Had Craig B, come to repair a leak. Very professional, explained everything. Left area clean after repair.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Bhatt, thank you so much for your feedback. We're delighted to read you are so pleased with Craig's efforts when making the repair to the leaking cold mains pipework in your Croydon home.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Professional and courteous

Engineer was courteous and professional. The job was attended to and completed to my satisfaction.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Samuel. We have looked into this job and can see it was Aaron P who installed the new radiator in your Reigate home. Thank you for your lovely 5* review.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Quick and Tidy

Good communication about issue and options - quick and tidy work done - thank you

27 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Thank you, Craig. We greatly appreciate your custom and feedback.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Fast, efficient and effective…and a nice bloke

I logged an engineer visit at 7.15 pm and Simon arrived just after 9. He identified the problem with my leaking toilet, told me what it was and what he was going to do.

Replaced all faulty parts and now everything is working as it should.

JB5853622

26 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Ian. We set high standards when reacting to plumbing emergencies, and it is superb to read that that we attended your Ringwood home, and resolved the toilet problem, in just over three hours.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Frank Matthews did a splendid job…

Frank Matthews did a splendid job fixing some old taps that were leaking and replaced one which was very old and was spraying everywhere anytime I tried to wash my hands. He also went the extra mile to see if he could improve the water pressure in the kitchen. What a chap! 5 stars for sure.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello Nicolò, we are so proud of your comments. Thank you for using our services when you needed us.
Best wishes,
Met Serve Ltd

Valorada con 5 estrellas sobre 5

Reinstall of a water tank

I am a disabled person and there was a split in the main water tank. As soon as Metserve Dyno Engineer arrived, they assessed the situation and then put everything in motion to get a new tank installed as quickly as possible. The engineer was very knowledgeable, friendly, respectful and helpful. It was an exceedingly good experience. Well done.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Met Serve Ltd

Hello J Adams, we appreciate plumbing emergencies are very stressful, and we are delighted to read that we were able to get the new cold water tank installed for you so quickly and to your complete satisfaction.
Best wishes,
Met Serve Ltd

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