Had an emergency water leak from a burst pipe in the evening – booked via my landlord as an emergency job. The engineer, Rikaine Wren, arrived promptly and sorted everything quickly and to a high stan... Ver más
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Consulta las opiniones de los clientes
Fabulous work and efforts by Simon. Not a very easy or pleasant job to tackle but Simon was so helpful and kind. He worked thoroughly and knowledgeably and was respectful of my home. I cannot recommen... Ver más
La empresa ha respondido
Can't praise our Dyno Rod / British Gas Engineer (Jack Fowler) enough! Professional, friendly, courteous...fitted new tap to replace leaking on and fixed main Stopcock, gave solid advice and cleaned u... Ver más
Great service from Jerome Wright on Thursday 09 July 2026. He arrived promptly and took the time to ask why I requested the service, making sure he fully understood my thinking before starting the w... Ver más
La empresa ha respondido
Información sobre la empresa
- Fontanero
- Servicio de instalación de gas
- Contratista de calefacción
- Proveedor de sistemas para agua caliente
- Servicio de reparación de radiadores
- Proveedor de bombas de agua
Escrito por la empresa
Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)
Información de contacto
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Reino Unido
- 01737833888
- office@metserveltd.com
- metserveltd.com
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I was visited by Mr Jack Fowler this…
I was visited by Mr Jack Fowler this morning, he phoned prior to arriving and said about w what time he thought he would arrive. He arrived early and completed the job efficiently and explained what he was doing and answered any questions I asked. Prior to leaving he cleaned up.

Respuesta de Met Serve Ltd
We had our second visit this time to…
We had our second visit this time to put a new cartridge on the shower as the hot and cold water was hard to set. The lime scale in the water had eroded it over the time. Simon had been out to sort the one in the bath, the customer service we received yet again from Simon was second to none. He also fitted a descaler so this would sort all the issues with the limescale. We can’t speak highly enough of Simon, does his job brilliantly and such a nice guy. Job JB5819823. Good communication from Metserve, would recommend.

Respuesta de Met Serve Ltd
Very prompt and helpful service
Very prompt and helpful service. Frank was very easy to deal with and willing to think outside the box to ensure the issue was resolved. Very happy to recommend

Respuesta de Met Serve Ltd
Really quick
Really quick, efficient, and so polite 1st class service

Respuesta de Met Serve Ltd
Perfect service in a timely manner
Perfect service in a timely manner, job number was 5873883

Respuesta de Met Serve Ltd
Jason
Jason, the Engineer went way above our expectations to resolve our problem. He was here until nearly 9pm, giving us hot water and central heating. Unfortunately there appears to be a leak on the system, consequently we lost hot water and central again.

Respuesta de Met Serve Ltd
Jack Fowler
We were very lucky to have Jack Fowler round to deal with our plumbing issue.
He was AMAZING! 5 ⭐️

Respuesta de Met Serve Ltd
Aaron Fletcher was excellent
Aaron Fletcher was excellent, all work was completed and now taps works without leaks. Friendly and polite and explained everything to us very well.

Respuesta de Met Serve Ltd
Jack Waite was my engineer he was a…
Jack Waite was my engineer he was a really nice young man, the jobs were not easy but he. Just got on with them.he is a credit to your firm. Very respectful he even sorted a leak we did not know we had. It’s comforting to know your staff are nice especially as we are old pensioners. Thank you Jack. And Dyno.

Respuesta de Met Serve Ltd
The Engeneer James Heaps was just brilliant. Great job, very please indeed.
The Engeneer James Heaps was just brilliant.

Respuesta de Met Serve Ltd
Fixed leak efficiently and worked very…
Fixed leak efficiently and worked very professionally

Respuesta de Met Serve Ltd
Job reference DYWO 5695828
Job reference DYWO 5695828
I would like to leave a review for the plumber Steve Jordan who attended my property to repair pipework from toilet to soil pipe.
Toilet was getting blocked every 4-6 weeks. Absolute nightmare!.
The work was particularly difficult due to access, and took many hours to complete, but throughout the entire job he remained steadfast, professional, and extremely hardworking. He approached the problem with patience and determination, and his knowledge and skill were very clear to see.
He did not rush the job and made sure everything was repaired properly and working correctly before leaving.
I was very impressed with his professionalism, attitude, and the quality of his workmanship. He was polite, and clearly very good at his job. I would not hesitate to recommend him to anyone needing plumbing work done. (As a BGas, Electric/ plumbing /Boiler service homecare customer of 22years he is one of best Tradesmen that has attended to any breakdown issues that my family have dealt with.

Respuesta de Met Serve Ltd
Stefan was very professional
Stefan was very professional, when he walked in he listened to what i had to say about the leak and followed on with the repairs. After completing the repair he made me aware of the work carried out. The work area was clean when I inspected after the work had been completed and I am very happy for that. Thank you Stefan. Hope to see only you again in the future when I call for a repair

Respuesta de Met Serve Ltd
Visit to fix our kitchen sink waste
Olly came to fix our kitchen sink waste fitting today. He did an excellent professional job, explaining what he was doing as he went along. He made sure that there were absolutely no leaks after changing it out, staying on to replace the overflow which was quite a challenge after the original kitchen installers appear to have glued the screw holding the overflow in place. He also made sure that he cleared up after he completed the work. 10 out of 10 Olly!

Respuesta de Met Serve Ltd
Repair leak
Had Craig B, come to repair a leak. Very professional, explained everything. Left area clean after repair.

Respuesta de Met Serve Ltd
Professional and courteous
Engineer was courteous and professional. The job was attended to and completed to my satisfaction.

Respuesta de Met Serve Ltd
Quick and Tidy
Good communication about issue and options - quick and tidy work done - thank you

Respuesta de Met Serve Ltd
Fast, efficient and effective…and a nice bloke
I logged an engineer visit at 7.15 pm and Simon arrived just after 9. He identified the problem with my leaking toilet, told me what it was and what he was going to do.
Replaced all faulty parts and now everything is working as it should.
JB5853622

Respuesta de Met Serve Ltd
Frank Matthews did a splendid job…
Frank Matthews did a splendid job fixing some old taps that were leaking and replaced one which was very old and was spraying everywhere anytime I tried to wash my hands. He also went the extra mile to see if he could improve the water pressure in the kitchen. What a chap! 5 stars for sure.

Respuesta de Met Serve Ltd
Reinstall of a water tank
I am a disabled person and there was a split in the main water tank. As soon as Metserve Dyno Engineer arrived, they assessed the situation and then put everything in motion to get a new tank installed as quickly as possible. The engineer was very knowledgeable, friendly, respectful and helpful. It was an exceedingly good experience. Well done.

Respuesta de Met Serve Ltd
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