Delighted with my new dining set from MFI. Shopped around and MFI were competitively priced compared to other companies selling the same furniture. Deliver took a bit longer than the expected 2-7 days... Ver más
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Consulta las opiniones de los clientes
Well done MFI. Supetb customer service. Followed up an issue. Phoned me regularly without my having to chase them. Listened to me. Were polite and friendly. What a breath of fresh air. Other companies... Ver más
I was pleasantly surprised to receive such good service from MFI today. Jade Sutton was excellent to deal with, prompt, professional and personable! She checked my order and followed up on my enquiry... Ver más
La empresa ha respondido
Very happy with these switches and sockets. MFI do not do the USB sockets I wanted (in addition to the standard ones) so I bought these from another (much more expensive) supplier and was delighted to... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
You’re invited to join us! Create the perfect home with MFI.
Información de contacto
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Reino Unido
- info@mfi.co.uk
- mfi.co.uk
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered & Delivered very quickly &…
Ordered & Delivered very quickly & efficiently. Very happy with the service from start to finish & also very happy with the purchase.
28 de agosto de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely delighted to hear that your order was handled quickly and efficiently from start to finish. Providing a seamless service and top-quality items is exactly what we strive for, so knowing you are very happy with both the experience and your new purchase truly makes our day!
Thank you for choosing us, and we look forward to welcoming you back in the future.
Victoria @MFI☺️🌷️
Fantastic delivery
Fantastic delivery, arrived super quick. Lovely towels, would highly recommend.
18 de septiembre de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely thrilled to hear that your order arrived super quick and that you are delighted with your lovely new towels. Providing exceptionally fast delivery and high-quality products is exactly what we strive for, so your kind recommendation means the world to our team!
Thank you for choosing us, and we look forward to welcoming you back the next time you are refreshing your home essentials.
Victoria @MFI☺️🌷️
The product that I brough from MFI…Light fitting
The product that I brough from MFI looks amazing quality and at a fantastic price! I most certainly would recommend you to others!
15 de septiembre de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely delighted to hear that you are thrilled with your new purchase from MFI. Providing amazing quality at a fantastic price is exactly what we strive for, so it is wonderful to know we hit the mark for you!
Thank you so much for your kind recommendation to others—it means the world to our team. We hope your new item looks perfect in your home, and we look forward to welcoming you back again soon.
Victoria @MFI☺️🌷️
Very happy with fitted sheets &…
Very happy with fitted sheets & pillowcases. Washed really well , ordering more colours soon.
29 de agosto de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely delighted to hear how happy you are with your new fitted sheets and pillowcases.
Knowing that they washed really well is fantastic feedback, as we always aim to combine comfort with long-lasting quality. We can’t wait to welcome you back when you are ready to explore more colours to refresh your bedding collection!
Thank you again for your support, and see you again soon.
Victoria @MFI☺️🌷️
Process of returning a product is a…
Process of returning a product is a nightmare
13 de septiembre de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are incredibly sorry to hear that you found our return process to be a nightmare.
We always aim to make returning an item as smooth and straightforward as possible, so it is deeply disappointing to hear that this wasn't your experience.
We would love the opportunity to look into what went wrong and help resolve this for you right away.
Please reach out to our customer care team directly through our MFI Contact Page with your order details. We want to investigate your case immediately, ensure your return is sorted, and use your experience to improve our process for future customers.
Victoria @MFI☺️🌷️
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely delighted to hear that you found exactly what you were looking for and that you enjoyed our selection of duvet sets.
We always try to offer a fantastic variety of styles and designs to suit every bedroom, so it is wonderful to know our collection hit the mark for you. We hope your new duvet set brings a fresh look and plenty of comfort to your room!
Thank you again for choosing us, and we look forward to welcoming you back the next time you are refreshing your bedding.
Victoria @MFI☺️🌷️
Everything I bought was perfect
Everything I bought was perfect. No complaints from me.
16 de septiembre de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely delighted to hear that everything you bought was perfect and that you had a seamless experience with us.
We always strive for total customer satisfaction, so hearing "no complaints from me" is music to our team's ears. Thank you for your support, and we look forward to welcoming you back in the future!
Victoria @MFI☺️🌷️
Try to pay with wife’s card 3times not…
Try to pay with wife’s card 3times not working so not very good service
18 de septiembre de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are incredibly sorry to hear about the trouble you experienced when trying to check out. We completely understand how frustrating it is when a payment fails multiple times, and we want to help get this sorted for you right away.
Payment failures on our website are often due to an automated security check from the card-issuing bank, or a billing address mismatch. We would love the opportunity to look into this specific issue and help you complete your order smoothly.
Please feel free to reach out to our customer service team directly via our MFI Contact Page or via live chat so we can investigate the error and assist you with your purchase.
Thank you for your patience, and we hope to get this resolved for you quickly!
Victoria @MFI☺️🌷️
Great company to deal with & very…
Great company to deal with & very pleased with my really well made cushion covers
26 de agosto de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely delighted to hear that you had such a great experience dealing with us. Providing high-quality items is incredibly important to our team, so it is wonderful to know you are pleased with how well-made your new cushion covers are.
Thank you for your support, and we hope they make a beautiful addition to your home!
Victoria @MFI☺️🌷️
Ordered 2 lamps and one had a…
Ordered 2 lamps and one had a manufacturer fault, and struggled to find a way on the website to have it exchanged, I used live chat with Chris holding, and he sorted it all out for me collecting the faulty item next week and delivering a replacement.. 5 stars for his prompt sorting of the problem.. hopefully everything goes smoothly next week as the lamps are lovely!
18 de septiembre de 2026
Opinión espontánea
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
While we are very sorry to hear that one of your lamps arrived with a manufacturer fault and that the exchange process was difficult to find on our website, we are absolutely thrilled that Chris was able to get everything sorted for you so promptly. We will be sure to pass your 5-star praise along to Chris—he will be delighted to know his quick help on live chat made such a difference!
We also really appreciate your feedback regarding our website navigation, and we are looking into how we can make our exchange information much clearer for our customers moving forward. We are so glad you love the design of the lamps and are confident that the collection and replacement will go perfectly smoothly.
Thank you again for your patience and for sharing your experience!
Victoria @MFI☺️🌷️
Easy to order.
18 de septiembre de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are delighted to hear that you found our website quick and easy to order from.
We hope you love your item when it arrives, and we look forward to welcoming you back in the future!
Victoria @MFI☺️🌷️
Order not dispatched three weeks on and no info when tracking
Ordered a table at the beginning of September, received an email to say it had been dispatched but three weeks later have heard nothing more and when tracking it shows it hasn’t been dispatched yet with no estimate as to when it will be. Customer services haven’t been in contact yet despite emailing them more than once. Will cancel order for and request refund. Very disappointed!
18 de septiembre de 2026
Opinión espontánea
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
Please accept our apologies for the delay and the unacceptable lack of communication regarding your table order.
We take your feedback very seriously and have just contacted you directly via email to resolve this immediately. We will gladly process your cancellation and full refund as requested, or assist you with any other preference you have.
Thank you for your time, and we hope to restore your confidence in us.
Victoria @MFI☺️🌷️
Found exactly what I was looking for…
Found exactly what I was looking for and really easy to buy and brilliant price
18 de septiembre de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely delighted to hear that you found exactly what you were looking for and that our ordering process was smooth and straightforward. Providing excellent value is incredibly important to us, so it is wonderful to know you were pleased with the price as well.
Thank you for choosing us, and we hope you love your new purchase!
Victoria @MFI☺️🌷️
Bedding
Hopefully when the items arrive I say say brilliant, but until then just very easy.
18 de septiembre de 2026
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are so glad to hear that you found our ordering process quick and easy.
We are just as excited for your items to arrive, and our team is working hard to get them safely to you. We are confident you will love them, and we look forward to earning that "brilliant" from you very soon!
If you need any tracking updates or have any questions while you wait, please don't hesitate to reach out.
Victoria @MFI😊️🌷️
Very helpful Customer Service.
I had received an item that had a fault. Jade Sutton has been more than helpful and has helped with a satisfactory conclusion to the issue.
18 de septiembre de 2026
Opinión espontánea
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
While we are incredibly sorry that your item arrived with a fault, we are absolutely delighted to hear that Jade was able to step in and provide such helpful support. We always aim to resolve any issues quickly and smoothly, so it is wonderful to know you reached a satisfactory conclusion. We will be sure to pass your kind words directly to Jade to celebrate her excellent customer care!
Thank you again for your patience and for taking the time to highlight our team's support.
Victoria @MFI😊️🌷️
Strongly Recommend
A great prompt service from MFI with the ordering and delivery process. After sales was brilliant too thanks to Chris Holding. Thank you.
18 de septiembre de 2026
Opinión espontánea
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are absolutely delighted to hear that you enjoyed a prompt and smooth experience from ordering all the way through to delivery.
We pride ourselves on providing excellent after-sales care, so we will be sure to pass your wonderful comments on to Chris. He will be thrilled to know his support made such a positive difference to your experience!
Thank you again for choosing MFI, and we hope to welcome you back soon.
Victoria @MFI😊️🌷️
Good service and delivery timeframes
Good service and delivery timeframes. The item was lovely but Unfortunately I had to return as it wasn’t quite right for the space. The return process was easy enough (you do need to pay for courier collection. Delivery is not refunded) and I got a response from the CS team a few days after confirming the refund. I would consider ordering from them again though.
10 de septiembre de 2026
Opinión espontánea
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We truly appreciate your kind words about our service, delivery timeframes, and the quality of your item.
While we are sorry to hear the item wasn't quite right for your space this time, we are so glad that our customer service team made the return and refund process smooth and straightforward for you. Your feedback regarding our return shipping policy is very valuable to us as we always look for ways to improve.
We look forward to welcoming you back in the future whenever you are ready to find that next perfect piece!
Victoria @MFI😊️🌷️
Respuesta de MFI
Thanks so much for your recent Trustpilot Review! ☺️
We are thrilled to hear that you love your new cushions and that the colour is absolutely perfect for you.
Your support means a lot to our team, and we hope to welcome you back again soon!
Victoria @MFI😊️🌷️
Prompt n efficient sedvice
27 de agosto de 2026
Respuesta de MFI
Good morning,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and you found our services prompt and efficient!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Respuesta de MFI
Good morning,
Thank you for your brilliant 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
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