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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Amazing quality headphones when they arive, took about 2 weeks. The product I received was faulty with only one earbud working. Was told I could return them once the returns team got in contact. 1 mon... Ver más

Valorada con 1 estrellas sobre 5

Had numerous problems, with synchro between left and right, random bleeps, and disconnecting. 7 or 8 emails with "Ben" at Mifo, including a request for video and photos of the earbuds. Also twice warn... Ver más

Valorada con 1 estrellas sobre 5

Got these head phones following positive reviews online, the online reviews went on about how amazing the sound quality is and the noise cancelling with easy connectivity. 1. Left head phone do... Ver más

Valorada con 5 estrellas sobre 5

The Mifo O5 earbuds offer superior sound quality with advanced Bluetooth. They provide stable connectivity. Their design ensures a comfortable fit for long hours of use. They make them ideal for every... Ver más

Información sobre la empresa

  1. Tienda de electrónica
  2. Tienda de equipos para fitness

Escrito por la empresa

Mifo manufactures and sells high end audio accessories including the award winning O5 Plus Gen 2 True Wireless earbuds with charging case.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

I b ought these for workouts at the…

I b ought these for workouts at the gym. During the first few sessions, I had to tweak the fit while I was working out, but after that, They stayed in place. The sound is loud enough for workouts, and this far they've been able to endure sweat without any problems. The battery life has been great; I normally charge the case once a week, although I feel that might also not be required as they are still more 50% charged even after a weeks use but still charge them anyway just in case. The only bad thing is that they can be a little hard to change when your hands are sweaty.

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought these around six weeks ago so…

I bought these around six weeks ago so I could work from home and make calls now and again. The first time I used it, it was easy, but I had to spend some time setting the knobs and volume levels, I use them for a couple hours every day since then. The sound quality is good for calls and and podcasts, but not as good for songs with a lot of bass. The battery life of both the buds and the case has been good for several days. Fit sometimes feel a little snug after extended exercises, but performance has been stedy generally.

2 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

About two weeks ago

About two weeks ago, I purchased the Mifo O5 Plus Gen 3 to use on my way to work in the morning. The bass is balanced and the sound is clear. The battery life has been fantastic. The only tiny issue that the touch controls can be a little too sensitive when you adjust them.

23 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting for refund

Still waiting for refund! I should have listened to the other reviews. I figured I'd give them a chance though as it was the best price for the earbuds. But when they took over a week with no contact I asked for an order cancellation. I had to Google a contact email as there's nothing on their UK website and no chat feature. The guy eventually responded trying to offer me discounts, I wasn't interested, said he'd process the cancellation and the product was "magically" dispatched. Refused delivery from Evri over a week ago and still waiting for my refund. They're now not replying to emails. Starting proceedings to recover my money! Avoid these guys at ALL costs

24 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT buy

Had numerous problems, with synchro between left and right, random bleeps, and disconnecting. 7 or 8 emails with "Ben" at Mifo, including a request for video and photos of the earbuds. Also twice warned that they may to decide not to refund or replace if they couldn't find a fault. Then complete silence when it came to return time. To be honest I wouldn't trust them with the earbuds because I doubt I'd ever see a refund or replacement product. Donate money to charity instead.

24 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I HAVE BEEN SCAMMED BY MIFO

I HAVE BEEN SCAMMED BY MIFO

MIFO have failed to deliver my earbuds. I get polite apologies to my communication... but no earbuds.

I've opened a legal dispute to try to get my money back.

Funny thing is, when i ordered them, all I could find was glowing reviews. Since failing to have them delivered, all I can see is reviews talking about poor quality, awful customer service or failure to deliver.

17 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

So bad, never received product

So bad. Didn't actually ever receive the product. After I've ordered I queried after a week of still not getting confirmation that the headphones had been dispatched I've been told all colours are out of stock. At the time their website still showed all in stock. When requesting a refund I was first refused. I had to send several emails and threats before they agreed but even then they advised it would take around 4 weeks for the refund to be processed. Stay away from them.

16 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

mifo 5 plus earbuds are a waste of money

I bought the mifo 5 plus earphones and I have been so so so disappointed with them. One of them keeps dropping reception and they are a real pain to handle. In addition, they fall out of the year very easy. And the case is far too smooth and difficult to open. All in all a waste of money

30 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sub par customer service

I ordered a pair of Mifo earbuds for Christmas. They arrived on time and appeared to be of good quality.
However, they were not to my liking so I contacted Mifo customer support to return them. I was sent detailed instructions about how to start the return process including pictures. I did so and received a message that my request was being addressed.
Weeks went by with no further information. I contacted them again, they apologized and said to keep waiting. Another week passed. I contacted them again. No reply. Another week. Another email. No reply.
To have such poor customer service these days is surprising. I was trying to give a company some business away from Amazon. Bad choice on my part. Stuck with an expensive product I have no use for

4 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Confusing website and dreadful customer service

Bought a pair of headphones from Mifo from what I thought was their European site (prices in €) after it tried to incorrectly redirect me to their US site only to be charged €117 for the earbuds and a €35 VAT charge by An Post. Subsequently found the actual European website and they are charging €99 for the very same product and there would be no VAT charge. Contacted them to complain. They took two weeks to reply, told me I should have contacted them sooner and offered to refund the VAT as a credit note. Spend more money with us when we already charged you too much. NO THANKS! No interest in resolving my complaint. And their website still incorrectly tries to direct me to the US……….i wont shop with them again.

26 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Faulty Item, no communication!



I purchased a pair of headphones for £99.99 on 06/02/2026 after the retailer’s website stated the item was in stock. This representation proved to be inaccurate, as the company failed to inform me that the item was not actually available and the product was not delivered until 17/02/2026.
Following the delay, the company offered a 20% goodwill discount. Despite sending several follow-up emails between 17/02/2026 and 05/03/2026 requesting confirmation of this offer, I received no response and the promised discount was never honoured.
On 06/03/2026 the headphones stopped working completely and are now unusable. I contacted the company again on 7th, 8th and 9th March requesting instructions to return the faulty product and obtain a full refund. These requests have also been ignored.
I made multiple attempts to resolve this matter directly with the retailer through their only available contact method (email), but received no response. The company provides no alternative means of contact such as telephone or customer support.
Unfortunately i had to issue a charge back with my bankchar as there was no other way to resolve this and get my money back.

I would avoid this company completely.

10 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Blatantly Fraudulent

Been trying for 4 months to get a refund on earbuds that I returned. I followed all their difficult instructions designed to put me off. I’m very angry with this company for their lack of care and blatantly fraudulent behaviour

7 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dont belive the positive online reviews. They are fake!

Got these head phones following positive reviews online, the online reviews went on about how amazing the sound quality is and the noise cancelling with easy connectivity.

1. Left head phone does not charge in its case unless you jiggle it around.
2. Connectivity. Constantly disconnecting and reconnecting to have them work.
3. Bass, what bass hahaha

14 de febrero de 2026
Opinión espontánea

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