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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a MiniBrew Gen 3 in June, as a total newbie to brewing. Since purchasing it, I’ve been brewing my first beer, a stout. The device and app are perfect for beginners! I had a few smaller strugg... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

MiniBrew makes it possible for everyone to brew their own beer from grain to glass. A magical concept with ready to go brew packs and the option to create your own recipes using your own ingredien... Ver más

Valorada con 1 estrellas sobre 5

Nach über 2 Monaten warten und Unklarheiten über den Stand der Lieferung hab ich das Produkt nun erhalten. Obwohl ich direkt bei der Bestellung des Minibrews CRAFT GEN 3 Pro mehrere Brewpacks dazubes... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a MiniBrew GEN 2 with 2 SmartKegs in 2022. I brewed more than 50 batches in 3 years, without any problem. I use my MiniBrew to create and improve my beers, before brewing them in b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de cerveza
  2. Fabricante de alcohol
  3. Distribuidor de cerveza
  4. Compañía de software

Escrito por la empresa

MiniBrew is the first fully automatic beer brewing machine. Home beer brewing made easy. Simply use our ready-to-brew ingredient packs by renowned craft breweries from around the world.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,1

Todas las opiniones

(289)

19 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Perfect support service in assistance…

Perfect support service in assistance and great post-sale attention.

22 de mayo de 2023
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Respuesta de MiniBrew

Hi Raul,

Thank you so much for your kind words and we are happy to hear this.

In the future if you should need our help with anything rest assured we are here to help you.

Cheers,

MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Great brewing experience

23 de abril de 2023
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Respuesta de MiniBrew

Hi Sergio,

We are very happy to hear that!

If you need our help in the future please do not hesitate to contact us again.

Cheers,

MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Incredible service

Incredible service, delicious beer!!

15 de mayo de 2023
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Respuesta de MiniBrew

Hi Joao,

Great to hear you are satisfied with our service and our beer!
If you need our help with anything in the future we are here to help you out.

Cheers,

MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Unique product

Unique product for brewing beers in your own home without any extra equipment. Good quality ingredients ("brewpacks") and easy to use. Fast shipping.

13 de abril de 2023
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Respuesta de MiniBrew

Hi Jakob,

Thank you for your 5-star review.

We are happy to hear you are so satisfied with our products.

If you need our help with anything in the future we are here to help you out.

Cheers,

MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Excellent service when products dont…

Excellent service when products dont work. Replacement offered, very nice and attention staff. I met the founder some years ago and seems as if his friendliness spills over to his staff. Minibrew is highly recommended.

7 de mayo de 2023
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Respuesta de MiniBrew

Hi Jakob,

Thank you for your 5 star review and your kind words. We are happy to hear that you are so satisfied with our service and wanted to let you know that if you need our help in the future with anything we are here to assist you.

Cheers,

MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Great service!

Great service when contacting regarding warranty!

4 de mayo de 2023
Opinión espontánea
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Respuesta de MiniBrew

HI Nils,

Thanks for great review. Should there be anything else you'd like Customer Support to help you with, you're always welcome to contact us.

Thanks for being part of our community!

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Thanks!!!!

Thanks!!!!
Very Good Support!!!!

2 de mayo de 2023
Logotipo de MiniBrew

Respuesta de MiniBrew

Hi Kunde,

Thanks for the review. Awesome. Should there be anything else you'd like Customer Support to help you with, you're always welcome to contact us.

Thanks for being part of our community!

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Everything was good

Everything was good, quick delivery, good packaging and amazing product

30 de abril de 2023
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Respuesta de MiniBrew

Hi Riccardo,

Thanks for the great words.

Our goal is to make beer brewing easy and we're grateful about your experience. If anything is up, you can always email our customer support. We are here for you.

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

you've gone above and beyond

you've gone above and beyond! Appreciate what you've done to keep me brewing!

27 de abril de 2023
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Respuesta de MiniBrew

Hi Paul,

Thanks for sharing the kind words.

Our goal is keep you on brewing no matter what. Our support team is here for you.

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Best purchasable brewing device

Best purchasable brewing device! Unfortunately not so may brewing packages available.

20 de abril de 2023
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Respuesta de MiniBrew

Hi Maximillian,

Thanks for letting us know you are enjoying brewing on the Minibrew.

Currently, we are offering 8 different packs out of 21 available. This week, we made an order to add another 7 unique brew packs bringing the total to 15. We are planning to replenish the rest after that. We will inform by email over new brew packs.

Cheers
Minibrew Support Team

Valorada con 5 estrellas sobre 5

Super customer service!

Great support!

13 de abril de 2023
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Respuesta de MiniBrew

Hi Chris,

Thanks for the nice words. We appreciated the kindness. If anything is up you can always sent us a message.

Cheers
Minibrew Support Team

Valorada con 5 estrellas sobre 5

Helped quickly for a within warranty…

Helped quickly for a within warranty hardware issue. Friendly and attentive service. New equipment dispatched within a week.

30 de marzo de 2023
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Respuesta de MiniBrew

Hi Gareth,

Thanks for the feedback. Our technical support was able to check the issue directly.

They came to conclusion that shipping a new keg was the fastest solution for the problem you described.

We hope lots of new brews will be made on this new Smart Keg.

Cheers
MiniBrew Support Team

Valorada con 4 estrellas sobre 5

Full replacement of malfunctioning SmartKeg!

My smartkeg wasn't able to cool to 5 degrees centigrade. I submitted a help request and just now received the message my current keg will be replaced, which is great.

Why not 5 stars? The response took a little time but then again, THIS outcome within 8 days from reporting the issue is fine with me :)

30 de marzo de 2023
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Respuesta de MiniBrew

Hi Remco,

Thanks for the honest review. It took bit longer as our service engineer investigated the issue first. During the investigation many logs were checked and internally the options were discussed.

After almost 1 week, we decided to replace the keg instead of offering a repair. We hope that the new keg gives many new brews.

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Just love my little kit,

Just love my little kit,
To fully appreciate this wonderful build is to go with the PRO-setup and unleash your inner brewer.

Its compact and easy to use, on +30 brews so far.
Add to this an active Facebook community of users with different experiences and always there to support.

28 de marzo de 2023
Opinión espontánea
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Respuesta de MiniBrew

Hi Joakim,

Thanks for the review. It's great to hear you brewed 30+ different beers and really enjoy the MiniBrew and our support team. We and our users are always there for you.

We see many users as well switching from regular membership to a PRO to unleash their inner brewer and come up with amazing recipes and styles we have never seen before.

Looking forward seeing the next 30+ brews.

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

The amazing brew system for apartment

The amazing brew system for apartment

I had been researching for brew system since 2018. Checked most known names, but there was a blocker for me. They all took too much space and produced too much volume which is unneeded for my brew experiments. Then I found this startup which offered the perfect set - 3 kegs which used as kettle and tanks with only 5.5l of ready product. So each time when I fail to make something there was little sorrow to dump "unsuccessful" idea. later with time I appreciated ability to do a pressure fermentation and absence of transferring beer from one keg to another

23 de marzo de 2022
Opinión espontánea
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Respuesta de MiniBrew

Hi Serhii,

Thanks for the review and laying down the reasons why you bought MiniBrew.

It reminds me of the story our founders shared internally. They founded Minibrew as there was no compact appliance to make in an easy way beer. One vessel that offers brewing and controlled fermentation. Ideally for experimenting as you mentioned.

Looking forward to the recipes you will make in the future.

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Quick, solution oriented support!

Quick, solution oriented support!

When you have issues. You'd like to be met in a friendly manner and with the attitude that WE WILL solve your issue.
Minibrew check all the needed boxes.

I'm very pleased with the support I get.

20 de marzo de 2023
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Respuesta de MiniBrew

Hi Mikael,

Thanks for the review. Our support team is there for you. Whatever the case might be, we want to ensure brewing is easy and you are able to produce fantastic beers. Hopefully we can meet at the beer festival that’s in April ‘23.

Cheers
Minibrew Support Team

Valorada con 5 estrellas sobre 5

You won't regret it if you love beer

Superb piece of kit. Took me from never had brewed to owning a small brewery in three years. Produces absolute top class craft beer. I must have brewed 100+ beers on my four legs and it's the easiest machine to experiment without guilt if it doesn't work out. I don't know how any brewer doesn't have one. Top work

1 de marzo de 2023
Opinión espontánea
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Respuesta de MiniBrew

Hi Glenn,

Thanks for the review and sharing your experience. Incredible journey. We'er impressed by the amount of beers you made in just 3 years.

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Love my MiniBrew… makes a complex…

Love my MiniBrew… makes a complex process easy and painless.

18 de marzo de 2023
Opinión espontánea
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Respuesta de MiniBrew

Hi Paul,

Thanks for the review. We are happy to hear that you are enthousiastic about MiniBrew. Keep on brewing.

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

Brewing your own beer is a more awesome…

Brewing your own beer is a more awesome experience. Coming up with the recipe, grinding the malt and then you put everything into the Minibrew and it then does the mashing and fermentation. Wonderful device.

18 de marzo de 2023
Opinión espontánea
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Respuesta de MiniBrew

Hi John,

Thanks for the lovely words about your experience.

Cheers
MiniBrew Support Team

Valorada con 5 estrellas sobre 5

The product is excellent - amazing learning about beer

The product is excellent, and the support is great. Go for the brew portal where you can design your own recipes.

17 de marzo de 2023
Opinión espontánea
Logotipo de MiniBrew

Respuesta de MiniBrew

Hi Kunde,

Thanks for the review and the kind words about the product and our service.

We are 7 days in the week available if anything is up.

Cheers
MiniBrew Support Team

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