Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Rubbish! At best, stupid, at worst, a scam! I DO NOT write indiscriminate reviews, and THIS one was contested, removed, and then reinstated. I do not recall what exactly I was reviewing here, but I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Ver más

Valorada con 5 estrellas sobre 5

The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Ver más

Valorada con 5 estrellas sobre 5

Ordered the commode on Sunday afternoon and it arrived the following Tuesday , we looked around and eventually found this one ,the exact width we needed .. It came flat packed but was so easy to pu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Proveedor de equipos para discapacitados
  3. Proveedor de equipos de fisioterapia
  4. Tienda de sillas de ruedas

Escrito por la empresa

An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

282 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 83% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(282)

32 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

delivered on time

delivered on time

28 de mayo de 2026
Logotipo de Mobility2you

Respuesta de Mobility2you

Thank you for your positive review. We strive to ensure that our service and products are of the highest standards and meet customer expectations.

Valorada con 1 estrellas sobre 5

Rubbish

Rubbish! At best, stupid, at worst, a scam!
I DO NOT write indiscriminate reviews, and THIS one was contested, removed, and then reinstated.
I do not recall what exactly I was reviewing here, but I DO stand by what I said.
Show me I was wrong, and I will not just amend my review, I will actually PURCHASE one.

28 de abril de 2026
Logotipo de Mobility2you

Respuesta de Mobility2you

Most negative feedback is constructive in some sense. However, you tried to take advantage of a website malfunction and you failed. Our systems blocked your actions!. We believe that you were absolutely aware of what you were doing as you attempted the same action on 2 occasions. On both occasions our systems stopped you. Your chosen recourse thereafter was to publish a very negative review in an attempt to cause harm.

We have no issue learning from constructive feedback that may reflect on genuine poor service or errors. However yours is one of an extremely rare occasion where the review is unfounded and malicious.

Valorada con 5 estrellas sobre 5

Excellent service

When I called, the man was really helpful, knowledgeable and reassuring. The wheelchair arrived the next day and is perfect for my mum and a really competitive price, thank you.

28 de abril de 2026
Valorada con 1 estrellas sobre 5

When the handle arrived the box was…

When the handle arrived the box was very battered as if it had been used before. My husband attached the handle and it worked perfectly when we had a shower, however the next morning it had fallen off and was on the floor of the shower. I am afraid to use it now as I have mobility issues due to having neck surgery and if it came off when I was using it it would have dire consequences. I was going to order another one, but I will have to buy one now from another company which would guarantee it was safe to use.I am very disappointed with it.

1 de marzo de 2026
Logotipo de Mobility2you

Respuesta de Mobility2you

Thank you for your feedback. We are sorry to hear this. Suction grab bars depend on wall surface, texture and moisture levels, so unfortunately no suction-based product can guarantee performance in every environment. We always recommend testing the seal before each use. We're also sorry the packaging arrived in poor condition. Please do contact us directly and we'll do our best to help.
Kind regards, James

Valorada con 5 estrellas sobre 5

Great service

Great service! Fast delivery!
Very convenient cane, easy to adjust and easy to use.
Definitely would recommend!
Thank you

1 de febrero de 2026
Valorada con 3 estrellas sobre 5

You need a pump to blow this up

You need a pump to blow this up. I am a pensioner and havnt got enough puff!!

2 de febrero de 2026
Logotipo de Mobility2you

Respuesta de Mobility2you

Thank you for your review. We completely understand your frustration! We're sorry this wasn't made clearer. A small hand or electric pump makes inflating it much easier and we'd recommend one to go alongside this product. Please feel free to contact us and we'll be happy to help.
Andy

Valorada con 5 estrellas sobre 5

Ordered the bottle.arrived in time…

Ordered the bottle.arrived in time through holiday weekend

1 de enero de 2026
Logotipo de Mobility2you

Respuesta de Mobility2you

Dear Customer. Thank you for your feedback. We are pleased that you received your mobility aid on time. We always do everything we can to dispatch and ensure swift delivery for all our customers.
Kind regards
Jim

Valorada con 5 estrellas sobre 5

Walking stick

Product does what it says on the tin, sturdy and well made. 'arrived in good time.

6 de diciembre de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más