I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
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I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
La empresa ha respondido
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver más
La empresa ha respondido
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver más
La empresa ha respondido
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Ver más
La empresa ha respondido
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
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Professional and efficient customer service

Respuesta de MorningSave
I was pleasantly surprised at how quickly and efficiently Samantha solved my issue. It made my day. It was easy to communicate with her and I could not be happier.

Respuesta de MorningSave
Samantha was great both in response time and follow through, but also quickly solving my problem!!

Respuesta de MorningSave
The company is Morning Save and there was a defect in the product I ordered. Samantha was very
proficient in handling Customer Service issues. Samantha handled the problem in a timely fashion. Yes I would recommend the Company to others.

Respuesta de MorningSave
Jessica was able to help get a refund after my package was stolen! It was frustrating but she was very patient with me on our communication.

Respuesta de MorningSave
Jessica made it easy for me add solve the issue that I didn’t get my product.
She had refunded me at once.

Respuesta de MorningSave
Samantha was professional and courteous and got back to me very quickly. The product I purchased came damaged and She had a replacement order set up right away.

Respuesta de MorningSave
My experience with Morningsave was excellent! I requested directions for returning an item. Jessica provided great service and clear instructions to follow on my end.

Respuesta de MorningSave

Respuesta de MorningSave
I am very impressed with the service that your staff Jessica provided. She responded to my email promptly with an interest to address my problem. she followed through and resolved my problem immediately. Jessica is an asset to your company.

Respuesta de MorningSave
Samantha was efficient & detailed in explaining how my refund would take place.
She gave me specific time periods refund would show up and it did.
I love ordering from Morning Save. It was a very pleasant experience

Respuesta de MorningSave
The item that I ordered did not work, but the customer support that I received from Caitlin to resolve the issue made up for the inconvenience.

Respuesta de MorningSave
I had an issue with the flashlights that I ordered. I didn’t quite understand it first I wasn’t sure whether they said that I didn’t have to return them. So I sent another email asking them to please explain it to me. Carlin got back to me in a very timely manner and let me know that I did not have to return the product. I have gotten my questions answered by Caitlin in the past in a very timely manner, and she has always been very explanatory and has solved all my problems. I believe that Carlin is an asset to the morning life family. Thank you so much Patricia Puckett.

Respuesta de MorningSave
Customer relation rep, Catlin was nothing but helpful. She was able to solve my problem with ease. She is an asset to the company.

Respuesta de MorningSave
Caitlin, was very helpful and professional. My issue was resolved in a very timely manner and I truly appreciate her service.

Respuesta de MorningSave
Jessica helped me with a canceled order. What was great is that every time i sent a message she responded shortly answering my questions. If it were any other company there would be no response or even days before they would come back. My issue was handled quickly.

Respuesta de MorningSave
I want to thank Caitlin for his help with my Morning Save order. I had a problem with the watch I ordered and he was able to take care of my problem. I really appreciate his help and morning save for taking care of my problem. This is a great company.

Respuesta de MorningSave
I sent an email with regarding the head phone I purchased was defected. Jessica apologized for my inconvenience and will be sending me out an replacement. I would like to thank Jessica for her professionalism and making sure customers are satisfied.

Respuesta de MorningSave
I'm being charged ea month, less than the monthly membership fees, and cannot find where to cancel or where to request assistance

Respuesta de MorningSave
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