I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
La empresa ha respondido
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver más
La empresa ha respondido
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver más
La empresa ha respondido
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Ver más
La empresa ha respondido
Exclusive offers from brands you'll love.
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I will never order for morning save again. I want to send something back and they won’t reimburse my money to my original payment. They wanna give me stores credit. What a scam.
I have to say I was pleasantly surprised at how they handled a defective item.
Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+

Respuesta de MorningSave
Unbelievable customer service!!!!!
Samantha got right back to me and took care of my problem fast. It was my first time shopping on MorningSave. Great experience! Great products!

Respuesta de MorningSave
They stand by their products. They took care of my purchase and the customer service Samantha was great!

Respuesta de MorningSave
Samantha resolved the issue in timely manner and was helpful.

Respuesta de MorningSave
Caitlin from customer service was very helpful when I had a problem with my order. She was able to resolve the problem quickly.

Respuesta de MorningSave
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase price. Hoping this was a fluke for morningsave. I am a blind person and the product I bought stated it had a speech output function and it didn’t but they made it right when I explained this. It took an explanation, of course, butCaitlin made it completely right with this product and a refund. I was extremely grateful considering the first email. That stated I could return it, but have to pay shipping.

Respuesta de MorningSave
If the listing had shown the weight, I would have known how heavy the Boujee Beauty Extra-Long 1.25" Double Infrared Curling Wand was and wouldn't have ordered it. I think that has nothing to do with changing my mind.
Morning Save expect me to pay for the return. Is this ok?
The item is so heavy that I cannot take it with me on a travel.

Respuesta de MorningSave
I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives some recognition from her company, she deserves it. She sets the "bar" high in her profession. Thanks to her I will definitely remain a customer.

Respuesta de MorningSave
Caitlyn rapidly resolved my concern when a product arrived damaged.

Respuesta de MorningSave
The representative was very responsive and super helpful.

Respuesta de MorningSave
Caitlin was extremely helpful with resolving an issue with a product that I purchased.. She provided timely communication and provided me the option of a replacement product or a refund. I’m very pleased with my experience working with Caitlin.

Respuesta de MorningSave
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and took care of my issue and left me feeling like she cared and would do everything possible to help. Thank you Jessica! The customers appreciate you!

Respuesta de MorningSave
Caitlin was great helping me with my MorningSave order. She got back to me in a timely fashion and answered my questions efficiently. Thank you Caitlyn.

Respuesta de MorningSave
Caitlin helped me tremendously. She got me a refund without hassle.

Respuesta de MorningSave
So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any messages from them, my caller id doesn't show that they called, I just looked through my emails - nothing shows. How about just refunding my money. You claim in your reply to my post on Trustpilot, which I have no way to reply to - please fix that Trustpilot- that "these things are usually refundable" yet when I tried to do a return I was ridiculously denied! You say you want to "look into it", I don't necessarily need to speak with you for that, Morning Save - just REFUND MY MONEY!! Unless that happens, I will not be shopping on your site anymore, because THAT was NOT the way to treat a new customer who bought several items from you!

Respuesta de MorningSave
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteous and professional from start to finish. It's rare to find service this efficient and friendly when dealing with a return issue. I truly appreciate her help and would gladly work with her again. Thank you, Jessica!

Respuesta de MorningSave
The customer service at MorningSave is top notch. The service representative I dealt with, named Jessica, was extremely attentive. She took care of my issue in an expeditious manner and was very friendly and helpful. I highly recommend shopping at MorningSave because of their quality products and exceptional customer service.

Respuesta de MorningSave
The person that helped me is Caitlin( Mercatalyst)
I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk it up to a loss because I should have made sure the order was correct. She was amazing. She refunded me without putting me through hoops. Best customer service ever. I have bought from them before and their products are of good quality.

Respuesta de MorningSave
Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not require me to go through the hassle of returning the damaged item. I would have appreciated if the Company had packaged my order with more cushioning to have prevented the damage in the first place. One last thing, the QR Code led to a non-existent site. I really had wanted a live demonstration of how to assemble the product.

Respuesta de MorningSave
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.