I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
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I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
La empresa ha respondido
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver más
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Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver más
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Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Ver más
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos
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There was an issue with the delivery of my order. My suspicion is that it was delivered to the wrong address. Even though a few weeks have passed, Jessica refunded the cost. That was really a pleasant surprise that I was not expecting.
I will definitely continue doing business with MorningSave.

Respuesta de MorningSave
I had a problem with a bracket they took care of it immediately,third time ordering has always been a pleasant experience.

Respuesta de MorningSave
Jessica was absolutely awesome with helping me . I give her as many stars as I can

Respuesta de MorningSave
I always order from morning save. Great quality and great prices. for the first time I got the wrong item and less than 24 hours later the correct item was shipped. Jessica was prompt and professional with reply to my email and solving my issue.

Respuesta de MorningSave
Excellent service, corrected a mistake right away. Could not ask for a better experience when something goes wrong!!

Respuesta de MorningSave
Tell were very helpful and answered in a timely matter! They were able to accommodate my request and they were very friendly throughout the process! I would definitely buy from them again!

Respuesta de MorningSave
Even though my shaver did not come complete with all the tools I was able to contact the company and they’re sending me a new one. They did respond immediately. That is refreshing.

Respuesta de MorningSave
When my order was delayed due to an incorrect address, Samantha was right there with me from beginning until the order was delivered, by giving me updates along the way. Very professional,

Respuesta de MorningSave
I bought an LED face mask from morning save which I saw advertised on TV. I was very excited to try it and really liked the way it felt. Unfortunately after about my fifth use the metal piece that you plug the charging cord into on the mask itself fell out and I was unable to charge the mask. I contacted the manufacturer and sent pictures to show them what happened. I was in touch with Caitlin who is providing with a new mask..no charge

Respuesta de MorningSave
Representative was very understanding and very knowledgeable of my situation and resolved the issue thank you so much appreciated

Respuesta de MorningSave
Morning Savers were very helpful. Samantha took good care of me. She gave me a refund right away.

Respuesta de MorningSave
Caitlin replied quickly to my concern and was very efficient. Thank you!

Respuesta de MorningSave
Samantha helped me through the process professional. Responding to my concerns timely and providing me with a plan to solve the issue. Much appreciated and makes me more confident purchasing through your site. Thank you

Respuesta de MorningSave
We ordered a covered pan from MorningSave. When the order arrived the lid was dented and would not fit properly. Contacted MorningSave and within 24 hours Caitlin got back to us and we were given a full refund. We appreciated the fast response and Caitlin was great.

Respuesta de MorningSave
I received a damaged item and emailed customer service. Jessica responded to my email the same day, and my refund was processed the next day. Very satisfactory!

Respuesta de MorningSave
Samantha was great in giving me the answers and step by step instructions. I greatly appreciated her quick response too.

Respuesta de MorningSave
Caitlyn was amazing. Got an answer very quickly and my problem was solved.

Respuesta de MorningSave
The quick follow up and solution on my issue was fantastic thanks to Jessica!

Respuesta de MorningSave
Caitlin was very helpful. She made me feel like a person and not just a number. She addressed my problem and came up with a suitable solution. I appreciate her time in this matter. She's just good all around.

Respuesta de MorningSave
Samantha was very helpful with my request for a return of items and refund of my money. I am grateful for her service, she was knowledgeable, accurate and very fast. Thank to friendly Samantha for helping me out this time

Respuesta de MorningSave
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