Metrol Springs Ltd Opiniones 

153
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... Ver más

Valorada con 5 estrellas sobre 5

Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... Ver más

Valorada con 5 estrellas sobre 5

Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... Ver más

Valorada con 2 estrellas sobre 5

I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de resortes
  2. Asesor industrial
  3. Ingeniero industrial
  4. Proveedor de equipos industriales
  5. Servicio de manufactura

Escrito por la empresa

Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(153)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gas Struts for Keter plastic store box

Information and data on website for gas struts was perfect.
I needed replacement struts for a keter plastic tool store, bought elsewhere initially but they were the wrong diameter and the cylinder was too long/piston rod too short.
Metrol were a bit more expensive than other strut providers, but from the data I got the struts I needed (or close enough that they would work), and still half the price of new hinge setups from Keter.
From all the variations/add on eyelets and fixtures I got almost what I needed (I got the smallest eyelet available M6 but needed an M4, a 6mm HSS on the hinge will fix that).
Metrol don’t offer fixed/welded eyelets, but again, I’ll work with it.
The packaging was very robust; plastic banding round a well taped box opened to an almost excessive bubble wrapped pair of struts. All good stuff and hopefully further proof of a high quality product from a gold star company. It was also interesting to see the flyer in the box for their other offerings. Almost frustrated me to see they do a free design service! I may have contacted them if I knew it was an available thing before ordering what I did.
I’ll update after they’ve been in use for a few months to see how they’re holding up.

6 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Will definitely use again.

First off was their easy to follow website, with clear understandable information. Secondly was the information suplied about your delivery. Third was the amazingly fast delivery. Fourth and foremost is their excellent products.

18 de diciembre de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

dont count its delivery

email confirms delivery to DPD but the actual delivery is DX Express, which never deliver the items after multiple fake failed deliveries. Then there no customer service and their live chat never connect. Be aware!

12 de diciembre de 2022
Opinión espontánea
Logotipo de Metrol Springs Ltd

Respuesta de Metrol Springs Ltd

Hi there, apologies for the issues you have experienced, around this time of year shipping can be notoriously spotty. We are always working on the side of our customers so occasionally we may change courier last minute if it appears your order may arrive more quickly. We also keep a log of courier performance in any given area which helps us to make more informed decisions on who best to use. Currently the couriers we use are DPD, DX or UPS as we have the best experience with these. Please give us a call on 01604 499332 if you would like to discuss this further and how we can improve our service for you next time around.

Valorada con 5 estrellas sobre 5

Gas struts for a rare car

Metrol had a pair of gas struts for the bonnet of an obscure 70s Italian car in stock and delivered them the next day. The parts seem good quality and are reasonably priced. Happy customer.

25 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

6mm rod ends

Looking for rod ends to make a steering linkage for a pedal car. Parts found on this site met the required size and were at a good price. Quick delivery and happy with parts on receipt

8 de octubre de 2022
Valorada con 4 estrellas sobre 5

Some parts of the original order did…

Some parts of the original order did not arrive, but the other products are excellent.

10 de agosto de 2022
Logotipo de Metrol Springs Ltd

Respuesta de Metrol Springs Ltd

Hi Susan, apologies for this, on this occasion we came up short. Stock for this particular part should have been ready for you and unfortunately it was available later than planned. The part in question is now in stock but if you have anything else you would like to discuss please get in touch: 01604 499 332.

Valorada con 5 estrellas sobre 5

Gas Strut Technical Data

I had previously purchased 4 fixed force gas struts from a different supplier, but these proved to be too strong for my application, so had to be replaced by variable force struts. In order to calculate the required set force I needed some technical specifications, but the original supplier was reluctant to provide them.

When I made a request for technical data from Metrol they were happy to supply it to me as a private individual (not a company): this refreshing attitude has secured them a sale.

21 de junio de 2022
Opinión espontánea

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