I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... Ver más
Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... Ver más
I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de resortes
- Asesor industrial
- Ingeniero industrial
- Proveedor de equipos industriales
- Servicio de manufactura
Escrito por la empresa
Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.
Información de contacto
5 Clayfield Close, Moulton Park Industrial Estate, NN3 6QF, Northampton, Reino Unido
- 01604499332
- sales@metrol.com
- motioncontrol.metrol.com
4,3
Excelente
153 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Captain happy
Very nice quality, very nicely package and super fast delivery.
Couldn’t be happier. Well maybe if it was free but saying that, the price was damm good as well
12 de junio de 2022
excellent value replacement for Land…
excellent value replacement for Land rover part, I got next day delivery by ordering in the morning
11 de mayo de 2022
Great customer service when I needed to…
Great customer service when I needed to select the right product for the job and prompt delivery. Thanks
6 de mayo de 2022
Pleased to find the springs but ...
We were pleased to find the springs that we wanted. A little disappointed that we were obliged to buy more than we required due to a minimum order. Also Metrol was let down by their courier DPD who did not deliver although someone was in to receive the package.
31 de marzo de 2022
Respuesta de Metrol Springs Ltd
Hi Jane, thanks for taking the time to leave a review, we do appreciate the frustration in having to place a minimum order of £15 for wire springs, however unfortunately due to the size and value of the product it would not be economical for us to sell these without a minimum order value at this time. Also, apologies for the courier, we do report all of the negative experiences to them so that hopefully they can improve their service, we try to work as closely as possible with them to ensure customer satisfaction.
Adjustable Gas Dampers
Ordering on line was easy, and delivery time to Belfast was short.
30 de marzo de 2022
Fast efficient service.
29 de marzo de 2022
Very fast and efficient service
21 de marzo de 2022
Good product and helpful when contacted…
Good product and helpful when contacted with a question.
18 de marzo de 2022
great thanks
23 de febrero de 2022
Reasonable prices and a prompt delivery…
Reasonable prices and a prompt delivery service.
17 de febrero de 2022
Problems with communications
Ordered a strut over a month ago then used the web site to inform them that I had not received my order - The company did not respond. I finally called them this morning to find that they were waiting for a part before they could complete my order.
The company should have informed me at the time of ordering that the part was not in stock. Thereafter, they should have answered my inquiry. Very poor communications
After posting this review the company called me to apologise for the lack if communications, they offered an alternative item but I decided to wait. The item arrived at the beginning of March. I will write a review of the product whenever I am able to install.
I have improved my rating regarding communications following contact with the company and their sales manager who was very apologetic and helpful. My Thanks to him.
15 de febrero de 2022
Respuesta de Metrol Springs Ltd
Thanks for the feedback, as discussed we will work with you to resolve this problem asap.
First class service
First class service. Item arrived quickly and well packed. Highly recommended.
10 de febrero de 2022
Very efficient service
3 de febrero de 2022
Ordered from web site very clear all…
Ordered from web site very clear all good Delivery as stated excellent quality as usual
2 de febrero de 2022
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.