Mr Teak Opiniones 

831
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Product arrived early and was complete and undamaged. Workmanship was good, but not great, one of the dowel holes did not match the hole in the tenon, for instance. There was a white ‘bloom’ over some... Ver más

Valorada con 5 estrellas sobre 5

The bench came on time. I was concerned about the two areas of the box that had been breached in transit. However, everything was intact inside. The bench went together easily, and looks lovely now it... Ver más

Valorada con 5 estrellas sobre 5

Product was delivered as promised. Packing was excellent Very easy to assemble and everything fitted perfectly only 4 small screws and two bolts required rest joined using dowels Quality very g... Ver más

Valorada con 5 estrellas sobre 5

I ordered my bench for self assembly on 4 May which was delivered on 7 May with no damage. The package contained already pre-assembled units with good mortis and tenon jointing on the ends for quick a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín

Escrito por la empresa

Mr Teak is a family-run business, established in 2000. We are passionate about transforming your outdoor living spaces into luxurious, inviting retreats. As a leading online retailer of high-quality teak garden furniture, we take pride in offering an extensive range of handcrafted, sustainable teak wood sets that elevates your outdoor experiences.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

831 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(831)

176 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Overall very good purchase

Overall very good purchase, well made, very solid.
Only complaint, holes on bench not drilled big enough for dowel so split first corner. Drill the rest and fixed the split by running glue. ( spent 25yrs working with wood) shouldn't have needed to. Better fine quality control.

6 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great range of benches. Easy to assemble.

Great range of benches, not only in size but also in design. Feel and appearance of the teak is wonderful.

I bought 2 benches (a 3 and a 4 seat Burghley).

Put them together myself. Took about 3.5hrs - 4hrs all in. As you would expect, second one took a lot less time than first one.

All fitted seamlessly. Only issue
I had was inserting the teak dowels. A few were on the tight side. I needed to gently sand down the dowels to ensure a good fit.

Other than that an easy assembly.

10 de febrero de 2026
Valorada con 3 estrellas sobre 5

good quality but poor fit

The cover was good quality. However it doesn’t fit my Lutyens bench, even after direct communications prior to purchase to ask if it would fit my bench which is 165 cm long , I was assured it would fit up to 167cm - when it arrived it was only 163cm and therefore too tight over the outer arms.

6 de febrero de 2026
Valorada con 1 estrellas sobre 5

Dreadful

Dreadful. A few weeks after payment I still hadn’t received information about delivery. They then blamed it on the delivery company saying they’d lost my bench. Total rubbish. They’ve either got stock issues or the worst customer service. I fear it’s both. Avoid, avoid, avoid.

27 de enero de 2026
Valorada con 1 estrellas sobre 5

Absolutely terrible product and…

Absolutely terrible product and service, the product had to be assembled, after just three months of being outside the teak started to rot and the customer service was none existent. I would never buy from Mr Teak ever again.

18 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. The item I bought was dispatched almost immediately after I purchased. The packaging was perfect to avoid damage and the item's quality excellent, too. All in all it was great to have purchased from Mr Teaks.

16 de enero de 2026
Valorada con 1 estrellas sobre 5

Limited help to resolve issues post delivery

Everything was great up until I received to odd chairs and a table that had a lazy Susan built in that didn’t turn even after applying WD 40 on more than 1 occasion.
Contacted customer service said that they are handmade chairs so won’t be exactly the same but they are constructed differently so look odd, the lazy Susan I was told to apart with WD 40 which I had done already and didn’t work still.
They did offer to replace but had to be sent back with all the original packaging with was a construction of 2 pallets and numerous wooden supports for transport so didn’t have the room to store all of that.
Still trying to resolve have asked for a replacement lazy Susan mechanism so I can replace that but had no reply.
Had an offer of a table cover instead but only want matching chairs and a working table!

25 de noviembre de 2025

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