Thank you Armaan, I give you 5 stars for the way effective efforts you gave me to continue the booking and making the final payment. Your support, continues calls and giving me options made the proce... Ver más
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Consulta las opiniones de los clientes
I had an amazing experience booking my flight through Armaan The entire process was quick, easy, and completely stress-free. What really impressed me was Armaan customer service. Armaan was resp... Ver más
La empresa ha respondido
I’ve tried so many flights booking platforms but to honest with you mydreamflight stands out. Especially when it comes to customer services, Shayan is the name to be trusted. This guy gave value for m... Ver más
Shayan from My Dream Flight travel Agency, provided us excellent 5-star customer service. He's a caring, pkeasant, hard-working, sincere & helpful agent. He went out of his way to help us. He deserves... Ver más
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Armaan was very helpful
Armaan was very helpful, he was professional in his approach, prompt and absolutely fantastic experience.
The professionalism shown me by Aqsa…
The professionalism shown me by Aqsa who dealt with me the help to make sure that i secured the ticket was Amazing
I have booked my flight ticket from my…
I have booked my flight ticket from my dream flight . Agsa and Mala done good customer services and helpful. Thanks
Read to avoid wasting your time & money
Just spend 30 minutes reading this, and save yourself a signification amount of frustration and money.
---> mydreamflight.co.uk is a trading website for Comfy Tickets LTD.
---> Registered on the GOV.UK website under Company number 11074842.
1. It is clear that this company acts as a middleman, and as everyone knows, the middleman always takes his cut.
2. They lure you in with great prices, first requiring a deposit, followed by advising to pay the remaining balance a week later. That "great price" likely exists in the hope that customers miss their payment due dates, allowing them to pocket part of the deposit due to customer negligence.
3. If you're diligent and keep track, they'll first report that there has been an issue of sorts, such as claiming your ticket is no longer available. Then, they'll bombard you with alternative options, at more realistic prices, meaning priced higher than your original agreement.
4. If you refuse the higher prices, they'll try to twist the situation to make it seem like you're at fault for not compromising, and of course, they will try to keep a portion of your deposit for that.
5. Only if you've followed every step correctly, have legal proof (take time to request email references for every conversations) that you've done nothing wrong, and stand your grounds, will they eventually offer you a refund, which comes with a frustrating 2–3 weeks wait.
6. Never accept a cancellation! They’ll get to keep part of your deposit if you do so.
7. A key phrase to try for anyone looking for a full refund while at steps 5 & 6: "I am happy to pay as originally agreed or less, nothing more. If you can no longer honour the offer, please proceed with a full refund."
8. Despite all the red flags, I still went ahead with one of their alternative offers and bought tickets from them.
9. My regret?... Within minutes of paying, I found out that the exact booking directly with the airline or with Skyscanner would have been cheaper.
10. They included is seat & meal selection, an EMD Credit Mile of £150.00 (can be used across any airline, however only £100 at a time), along with lounge access during transit, as a "goodwill gesture"... However to note, the airline also provides similar miles reward and lounge access (depending on the flight, and when directly booked with them), although their miles can only be used with them directly.
11. The whole process took place over 2 days, a week apart, and as a whole, roughly included 7 calls (~160 mins), 17 emails (received and sent), and two chats (~ 1 hr).
12. My overall advice?... Just give them a miss, it is not worth it.
Armaan best customer service
My experience with Armaan was amazing. He is very understanding and patient man and also we had a good communication and cooperation. Dream Flight is very good company and I will recommend it for others as well!!!
Dream Flight but not Turkish Airlines
I got a good deal but the airline pulled last minute anyway Aqsa was very very patient with an irate customer such as I. Got me a substantially reasonable flight & also got me a voucher. Very handy. More or less a longer trip.
Armaan and my booking journey
Armaan was very helpful and attentive. He assisted me through my booking journey. He was patient and answered all my queries. I would definitely be booking with him on my next travel journey.
Very helpful aqsa ali i was able to buy…
Very helpful aqsa ali i was able to buy flight in no time
Armaan was really helpful throughout…
Armaan was really helpful throughout the whole procedure. He responded quickly to my inquiry and was incredibly helpful throughout the process. Even though everything was handled virtually, the support felt personal and professional. He clearly understood my issue, offered a clear solution, and followed up to make sure everything was resolved.
Service by Armaan
I have recently booked a flight with Armaan, who was very professional and helpful. Thank You Armaan.
They are biggest scammers plz do not…
They are biggest scammers plz do not buy your tickets from them. They give you a reasonable price, get you to pay deposit and the rest of it is paid on their guven date, if you try to pay early they say it will cost you extra so your left with no choice but to pay on the date they have given you., that is when they scam you by saying; the airline has made some changes and you will need to pay extra but we will compensate. Neither do they compensate or fulfill their promises. I don't want to give them one star either it's way below zero for me and all these 5 star rating you are seeing, its all fake....they get their own people to do it. Plz plz plzzzzzz dont get scammed with them DO NOT BOOK TICKETS WITH THEM
The Staff member Sales Representative…AYAN Is good at what is doing,his dealings with customer is paramount to him
The Staff member Sales Representative (AYAN) tried all is best to make sure that I have a good deal visiting them, even when the air line changes the first agreed amount, by giving me a 150 pounds compensation voucher to be used within 3 years.
The way you handle my trip from beginning to end
The way you handle my trip from begi
nning to end. Many thanks Armaan
I was supported by Armaan through the…
I was supported by Armaan through the buying process of my ticket. Armaan shown empathy, responsiveness and kindness. He booked my flights effectively and quickly. I would highly recommend him as his customer care service was outstanding.
Sarah has been very productive
Sarah has been very productive, profefessional and supportive during the time spent to book a couple of flights ✈️ tickets . She was understanding, compassionate and good communication throughout. I am very happy with her help .
Worst experience ever....DO NOT MAKE…
Worst experience ever....DO NOT MAKE BOOKING WITH TGEM.
They trap you by giving a cheaper quotation and ask you to make a deposit to hokd the ticket and give u a date to pay tge remaining balance on due date, when u call on your due date they make up an excuse and ask you to pay the higher price and say they will refund in credit vouchers, which means your money is stuck can with their company and u will have to buy tge other ticket from them too.
I would highly adive not to make any booking with them they are biggest scamers
It a great experience to talk one of…
It a great experience to talk one of the agents, polite and helpful thank you so much mr Sami Abdul
Many thank
Julaida Baron
As of me who urgently need to go back…
As of me who urgently need to go back home for some family matters, Mr. Armaan helped me to find a flight as soon as my original flight was cancelled which is very convinient for me and a really big help.
Ayan did a good job rebooking my…
Ayan did a good job rebooking my flights.
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