Very good customer service, answering my questions in advance of purchase. I haven't started filling in the forms yet but I've been through the guide with my son (who has a law degree) and we're impr... Ver más
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Very good customer service, answering my questions in advance of purchase. I haven't started filling in the forms yet but I've been through the guide with my son (who has a law degree) and we're impr... Ver más
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Extremely easy ordering, snd delivery within minutes by email with download link. This is a great idea to help those we leave behind when we die. Most people must have had that thought about how peopl... Ver más
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There is no doubt that this is a good product that greatly assists the process of managing a decease in the family. However, the advertising is misleading. The kit is sent as files by email & re... Ver más
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Straightforward and clear step by step instructions, with organisation printable or can be filled in online, according to your preference. Encourages you to put things in order now and not leave it t... Ver más
La empresa ha respondido
My Estate Kit helps families prepare for what comes next, before the emergency begins. After a bereavement, everything does not happen at once. There are first the 5 days for the urgent steps, then the first 28 days to notify the right people and organisations, then the following 6 months for probate, HMRC, estate valuation and the important paperwork. This is why we created the 5-28-6 Method: a simple way to prepare the practical and administrative tasks linked to an estate, before and after a loss. The kit helps you gather essential information in advance: documents, bank accounts, pensions, insurance policies, utilities, property details, contacts, funeral wishes, family information and details useful for an executor, solicitor or probate professional. You can fill it in directly on your computer, or print it and complete it by hand, then keep it in a folder with your important papers. Many families do both. My Estate Kit is a digital kit. After purchase, access is sent by email so you can start straight away. If anything is unclear, our email support team is happy to help. The aim is simple: no loved one left searching everywhere in a stressful moment, no missed step, no probate started without the right information.
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Straightforward and clear step by step instructions, with organisation printable or can be filled in online, according to your preference. Encourages you to put things in order now and not leave it to be muddled through after the death. Makes sure you don't forget things and gives advice. So happy I am doing this now.

Respuesta de My Estate Kit
Excellent communication. Responded very quickly to my query. The product is very comprehensive and structured in a way that makes it easy to use. Very pleased with my purchase and the service received from this company. Buying online can be a bit of a lottery but you can buy from this company with confidence.

Respuesta de My Estate Kit

Respuesta de My Estate Kit
Very prompt responses at all times, even on a Friday evening! I haven't got into using the Estate Kit yet as I only received it today. Everything looking good so far!

Respuesta de My Estate Kit
My Estate kit is excellent -the information given is clear with helpful instruction as to accessing it.
Order was dealt with quickly and in my opinion is good value for money.

Respuesta de My Estate Kit
Excellent service. A very important step to take. The documents provided makes it simple.

Respuesta de My Estate Kit
The link arrived and to be honest it’s really easy to complete if you have the information to hand. The fact that you have to scramble around for the information shows how valuable this really is. The family would have had a huge problem finding out this information so having it all in one place is going to be a huge help.
Highly recommend you doing this and you will see how valuable it really is. The instructions are easy and the support from the team is very good. I commend you to invest a small amount of money and time to help those we leave behind.

Respuesta de My Estate Kit
I am very pleased to have come across this company. Their website is very clear, the Kit came immediately and the information printed out. It leads you through what will be required after bereavement in a very clear, supportive manner. The follow-up customer care is first class. We bought the middle-priced Kit, which looks ideal for us. You can be confident with a purchase, we highly recommend this company.

Respuesta de My Estate Kit
Clearly laid out guidance, well sectioned, calm and reassuring step by step approach. Very clearly stated limits of what is offered. Strong emphasis on where to go for legal advice with very clear distinction made between guidance through a process and advice. Maybe, for the user, over emphasis and repetition of this distinction but understandable from the provider's perspective.

Respuesta de My Estate Kit
Query email was answered and sorted immediately

Respuesta de My Estate Kit
Ordered what I believed to be the Scottish version, however. I received the English/Welsh one. Contacted them and quickly Raphael sent me the link for the correct one.

Respuesta de My Estate Kit
This was exactly what I was looking for so that I could leave clear instructions for our Executor The customer interaction by email upon receipt was brilliant Thank you

Respuesta de My Estate Kit
I was looking for a guide to dealing with the death of a loved one , probate etc. This Kit is so well written and a clear step by step guide. I particularly like the pro forma letters that make it easy to inform banks, pension providers etc about the deceased.
Shame you have to print it out but that’s a minor thing.
I will give the guide to my daughter so she knows what to do in the very distant future I hope!

Respuesta de My Estate Kit
Everything was as explained. The kit is very clear. The support is excellent. A small error was rectified very promptly. The package will be extremely useful. Thank you.

Respuesta de My Estate Kit
Everything one needs to know when someone dies. Easier to use than I thought it would be. I hope it will be of great help to my sons in due course
My folder is ready to go. I shall start filling in all info required in the coming days.

Respuesta de My Estate Kit
It looks fabulous but early days as only just starting to complete the information

Respuesta de My Estate Kit
Beautifully thought out and reassuring kit. Thoughtful and supportive 'Customer communication'. Highly recommended.

Respuesta de My Estate Kit
The fact that Raphael responded quickly to my email when I had trouble printing the folders out was immensely reassuring.

Respuesta de My Estate Kit
Included info I had not considered and provided prompts/guidance for those I had.

Respuesta de My Estate Kit
The myestatekit was quick delivered to my email.
While I appreciate that the company need to clearly communicate what the kit can help with, and what it does not do, the constant re-statement I found rather irritating, while appreciating the need for clarity and non- ambiguity,
It is most unfortunate that the original link to the kit contained an error, no doubt causing added stress for those of us who may not be very "tec savvy". Though that error was quickly clarified in response to my email question.

Respuesta de My Estate Kit
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