My Estate Kit Opiniones 

70
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very good customer service, answering my questions in advance of purchase. I haven't started filling in the forms yet but I've been through the guide with my son (who has a law degree) and we're impr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely easy ordering, snd delivery within minutes by email with download link. This is a great idea to help those we leave behind when we die. Most people must have had that thought about how peopl... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

There is no doubt that this is a good product that greatly assists the process of managing a decease in the family. However, the advertising is misleading. The kit is sent as files by email & re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Straightforward and clear step by step instructions, with organisation printable or can be filled in online, according to your preference. Encourages you to put things in order now and not leave it t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de noticias

Escrito por la empresa

My Estate Kit helps families prepare for what comes next, before the emergency begins. After a bereavement, everything does not happen at once. There are first the 5 days for the urgent steps, then the first 28 days to notify the right people and organisations, then the following 6 months for probate, HMRC, estate valuation and the important paperwork. This is why we created the 5-28-6 Method: a simple way to prepare the practical and administrative tasks linked to an estate, before and after a loss. The kit helps you gather essential information in advance: documents, bank accounts, pensions, insurance policies, utilities, property details, contacts, funeral wishes, family information and details useful for an executor, solicitor or probate professional. You can fill it in directly on your computer, or print it and complete it by hand, then keep it in a folder with your important papers. Many families do both. My Estate Kit is a digital kit. After purchase, access is sent by email so you can start straight away. If anything is unclear, our email support team is happy to help. The aim is simple: no loved one left searching everywhere in a stressful moment, no missed step, no probate started without the right information.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(70)

69 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Making it less stressful for the family

Having just lost a dear friend, I wanted to make things easier for my family. It is difficult to cope with all the paperwork when you are grieving.

27 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

I'm so sorry for your loss, Jenni. It means a great deal that you chose to share your experience. Knowing the kit can make even a small part of this process a little easier for families is exactly why we created it.

Take care, and thank you again.

Valorada con 5 estrellas sobre 5

My family will have a clear path to follow.

The information is extensive and well presented.The download was fairly easy and it is useful to be able to up the information required
.Thank you.

27 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Hi, Pat! It's wonderful to hear the kit was easy to download and that you found the information clear and useful.

Knowing your family will have everything in one place when they need it most is exactly what we hoped to achieve. Thank you for taking the time to leave such a lovely review.

Valorada con 5 estrellas sobre 5

A quick and efficient service from…

A quick and efficient service from order to downloading the documents.

27 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

So lovely to hear that everything felt quick and easy from start to finish, Chris. We hope your kit brings you and your family real peace of mind for many years to come.

Valorada con 5 estrellas sobre 5

Really fills some gaps a Will leaves undone

I was a bit nervous about buying this package online, but it is excellent and fills so many gaps that our Will didn’t reach. My daughter is pleased and we all have better peace of mind as a result of ordering and completing this.

26 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

This is wonderful to hear, Barbara. Knowing the kit has helped fill those important gaps and given both you and your daughter greater peace of mind means a great deal to us. That is exactly what we hoped it would do.

Valorada con 5 estrellas sobre 5

Immediate response to my query and…

Immediate response to my query and solved my issue straight away.
Very impressed with the personal service.
Relieved we can fill in our folders and leave everything available for our sons, with no need to worry. A really worthwhile opportunity to put our affairs in order.

27 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

We’re so glad we could help you straight away, Linda. Providing warm, personal service really matters to us, so it is lovely to hear that came through. Knowing you now feel reassured that everything your sons may need is organised and there for them makes it all the more worthwhile.

Valorada con 4 estrellas sobre 5

The kit looks good but I haven’t had…

The kit looks good but I haven’t had time to get into the detail yet

24 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Thank you, Andrew. We’re glad the kit has made a good first impression. Take your time with it, and we hope you find it even more useful once you’ve had a chance to go through everything properly.

Valorada con 5 estrellas sobre 5

The guide led me through everything…

The guide led me through everything even things I hadn't considered. I have already started using it putting together the information needed to ensure a smooth handover when my time comes

26 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Thank you, Ernest. It’s wonderful to hear the guide has helped you think through things you hadn’t considered before. Knowing you’re already putting everything together to make things easier for your family is exactly what we hoped the kit would help you do.

Valorada con 5 estrellas sobre 5

Excellent service

I received the kit I’d ordered almost instantly. The company also responded promptly to a query I had.

26 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Thank you, Dympna. We’re so pleased everything arrived quickly and, just as importantly, that we could help with your query when you needed us. We really appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Excellent resource

Comprehensive, clear and great value. Would highly recommend this kit and the back up support provided if and when required.

26 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Thank you so much, Lynn. We’re delighted you’ve found the kit clear, comprehensive and good value. It’s also lovely to hear that knowing support is there when you need it has made a difference.

Valorada con 5 estrellas sobre 5

The pack was very easy to purchase.

The pack was very easy to purchase and I was able to download it immediately.

26 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Thank you, Mr Stoney. We’re really pleased to hear everything was easy and straightforward, and that you were able to access your pack straight away. We hope it gives you real peace of mind as you work through it.

Valorada con 5 estrellas sobre 5

My Estate Pack

I am very impressed with the My Estate Kit. There is plenty of help and ongoing guidance. The pack is detailed and easy to comprehend and a great way to help your loved ones in times of stress.

25 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

It means a great deal to know the kit has given you both practical guidance and reassurance. Preparing these details in advance is such a thoughtful way to make an already difficult time easier for loved ones. Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Very easy to download and fill in on my…

Very easy to download and fill in on my laptop, such a relief to have it all sorted for my family when the time comes. Very helpful support staff via email too.

24 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

What a relief it must be to have everything completed and organised, Christine. We’re glad the kit worked smoothly on your laptop and that our support team was helpful whenever you needed them. Thank you for taking the time to share your experience.

Valorada con 5 estrellas sobre 5

A truly efficient and logical Family Handover Kit

I was very happy and relieved to find such a useful service, the Family Handover Kit. I have been concerned about how one of us will cope when the other passes on. A friend has just been through a six month nightmarish experience when her husband passed, because of her lack of involvement in family finances. Trying to work out a useful system has been frustrating and laborious for me, and my husband has not wanted to engage. I showed him this kit and he was impressed and happy to fill in his section. It is a huge saving of time, effort and worry. Service is also prompt and excellent.

24 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Thank you for sharing this, T Hillman. It is especially encouraging to hear that the kit helped turn a difficult conversation into something you and your husband could work through together. Knowing that the information is now being recorded clearly should remove a great deal of uncertainty for either of you in the future. We’re very pleased the service and support have lived up to your expectations.

Valorada con 1 estrellas sobre 5

Last minute offers

Can't really review it, I'd researched and prevaricated until I finally decided to order the Family pack at £47. Got to the point of paying for it when I was given the option of buying, at a cut price if I ordered now, nine more packages for specific scenarios which I assumed would be comprehensively covered in the pack I was ordering. Made me doubt the value of the original pack. I didn't buy it.

23 de julio de 2026
Opinión espontánea
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Thank you for taking the time to share your concerns. We are sorry that the optional offer shown during the ordering process caused you to question the value of the £47 Family Pack.

We would like to clarify that the Family Pack is a complete, standalone product. It includes the essential documents, practical guidance and core tools needed to organise and pass on important family and estate information. Customers do not need to purchase anything else in order to use the pack properly or benefit from it fully.

The additional kits are offered separately at £9 each because they deal with very specific situations that are not relevant to every customer. They provide more detailed guidance on particular circumstances, rather than filling gaps in the main Family Pack.

They are entirely optional and are not required to make the original pack complete. Offering them separately also means that customers are not charged a higher price for specialist information they may never need.

We do understand that seeing an optional offer at the final stage may have created the impression that the original pack was incomplete or of lesser value. That was not our intention, and we are sorry that the presentation of the offer led you to that conclusion.

We appreciate your feedback, as it helps us improve the way these optional £9 kits are explained so that future customers can clearly understand that the £47 Family Pack is comprehensive on its own.

Valorada con 5 estrellas sobre 5

This kit has thought of everything

This kit has thought of everything! Just what I was hoping for; a clear concise step by step guide with prioritisation, explanation and encouragement. The draft letters are a huge bonus too, thank you.

22 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

You’ve described exactly what we set out to provide, Ann: clear priorities, practical guidance and a little reassurance at each stage. We’re especially pleased the draft letters have been useful, as they can remove a great deal of work when the time comes. Thank you for such a lovely review.

Valorada con 3 estrellas sobre 5

Not all that it seems.

There is no doubt that this is a good product that greatly assists the process of managing a decease in the family.
However, the advertising is misleading. The kit is sent as files by email & requires the ability to view, edit & print documents.
The webpage illustrations give the impression that there are document folders included -- there are not. The customer must file any printouts in their own folders.
Given the costs involved, the company should make more clear all the above.
Had we known this, we may not have purchased.

22 de julio de 2026
Opinión espontánea
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Dear Paul,

Thank you for taking the time to share your feedback.

We are sorry that the digital format of the kit was not sufficiently clear to you before purchase. We do state throughout the website and again at checkout that the kit is a digital product delivered by email, and that no physical folders are included.

The illustrations shown on our website include photographs sent to us by customers who created their own homemade folders after downloading the kit. We share them as examples of how families choose to organise their documents at home, but we understand that this may have caused confusion and will look at how we can make this even clearer.

The digital format also has several practical advantages. The documents can be completed directly on a computer, saved and updated over time as personal circumstances change. It also allows us to provide future updates so the kit can remain aligned with changes to the relevant legal and administrative framework. Clients can also adapt the documents to their own needs, including adding information and adjusting the amount of space required, rather than being limited by a fixed printed form.

In any case, every purchase is covered by our satisfaction guarantee. If the kit does not meet your expectations, or if there has been any misunderstanding, a simple email to our support team is sufficient for us to arrange a refund.

Kind regards,
The My Estate Kit Team

Valorada con 5 estrellas sobre 5

Invaluable

This has been invaluable. The full and lucid guidelines will surely help our executors, and the personal and financial forms have concentrated our minds. Listing and explaining income and expenditure has been an eye opener - there is so much and days later we keep thinking of things to add. Explaining where everything is has again made us sort and rationalise. The team reply quickly and fully to any queries - excellent customer communications. We bought the basic kit - good value for money. I suspect our executors may well ask for the notification letters add on, again to save much time.

20 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

This is exactly the kind of experience we hoped the kit would create. Bringing every financial detail together often reveals just how much information families rely on without realising it. We’re delighted the process has helped you organise everything clearly, and that our team has been able to support you promptly along the way. Thank you as well for highlighting the value of the notification letters.

Valorada con 5 estrellas sobre 5

This Kit is specific to Scots…

This Kit is specific to Scots Law....which makes it perfect for people living in Scotland. I was delighted to find this Kit as most similar items are of no use to us Scots as they will relate to English Law.

The Kit was sent quickly to my email. You obviously need to have a printer as this is how you access the documents.

There is a lot of reading to do, but it is very well set out and easy to follow. It includes everything you need to do/ what information you need to pass on to your executors and when, along with template letters, which are very helpful.

I highly recommend this Kit to anyone living in Scotland. It really does cover everything you need to do to make it simple for your executors/relatives/ heirs to know exactly what to do once you die. It has obviously been put together by people with legal knowledge and experience of Scots Law.

I have a Will.....but it's all the bits of information such as bank accounts/ subscriptions/ passwords etc, that are needed by your executors and are not readily known to anyone but ourselves and are certainly not detailed in a Will. This Kit makes you realise that you need to document all these things and the Kit enables you to put it all in one folder for whoever has to deal with all that has to happen when you die.

It's perfect.

Great value for money.



9 de julio de 2026
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Thank you so much Lesley for this thoughtful and detailed review.

We are delighted that you found the Scotland-specific version clear, practical and genuinely useful. As you rightly highlight, a Will does not usually contain all the everyday information executors and relatives may need, such as bank accounts, subscriptions, passwords and key contacts. The purpose of the Kit is to help bring all of this together in one organised place.

For anyone reading this review, we also offer separate versions specifically adapted for England & Wales and for Northern Ireland, so customers can choose the Kit that corresponds to the law and procedures where they live.

Thank you again for your recommendation and kind words.

Valorada con 5 estrellas sobre 5

Having read the advert

Having read the advert. and being impressed about the information, I ordered and received in a very short time
the paperwork necessary to ease the burden of parting.
It exceeded my expectations, and I am busily recording
any , and every , detail I think is necessary.
To my mind , every aspect is covered and will be most helpful following bereavement. Thank you .

1 de julio de 2026
Opinión espontánea
Logotipo de My Estate Kit

Respuesta de My Estate Kit

That is wonderful to hear, Alexander. You have approached the kit exactly as intended: recording the details now so that others are not left searching for them during an already difficult time. Thank you for trusting us, and for sharing that the contents exceeded your expectations.

Valorada con 1 estrellas sobre 5

Was duped by this …

They don’t tell you in their long preamble about how effective their kit is that it is sent by email and you must print it yourself. I don’t have a printer and I wouldn’t have purchased had I known this. I feel duped.

15 de julio de 2026
Opinión espontánea
Logotipo de My Estate Kit

Respuesta de My Estate Kit

Dear Mairead,

We are sorry to hear that you feel disappointed with your purchase.

We would like to clarify that the kit is intentionally provided in a digital format so customers can complete it directly on a computer, tablet, or phone, save their information, and easily update it over time. Printing is completely optional and only available for customers who prefer to keep a physical copy.

The digital format is clearly stated several times throughout our website, including that the documents are delivered by email and can be completed digitally or printed if desired.

We completely understand that if you were expecting a physical folder this may have been frustrating, and we are always happy to help. We offer refunds when a customer feels the product is not suitable, and we have handled many similar situations through friendly and respectful conversations with customers.

We have contacted you directly and are currently waiting for your response so we can confirm your order details and process your refund if you still wish to proceed.

We would simply encourage customers to contact us first if they have any concerns, as we are always available to find a solution and provide assistance.

Kind regards,
My Estate Kit

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más