Received my device quickly. Setup was straight forward and response to testing was quick and efficient. Follow up call next morning to answer any question. My only concern is lack of info in instructi... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The watch arrived as indicated and I received a voice mail advising me to charge the device then call for assistance with the set up. Placed a test call. Neal was very helpful walking me through the... Ver más
Very informative. Answered all my questions. Wanted to know a bit about my father. Wasn’t pushing about a purchase when I only wanted information.
I am satesfy(Like it ) how John led me trough set a Contract and how he promise Alert unit was delivered i read instrution charge battery then press botton to activated and few hr... Ver más
Información sobre la empresa
- Servicio de asistencia médica de emergencia
- también en la categoría
- Proveedor de sistemas de seguridad
Escrito por la empresa
Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.
Información de contacto
Suite 3400, 10180 - 101 Street NW, T5J 3S4, Edmonton, Canadá
- 1-888-411-4656
- hello@holoalert.ca
- myholo.ca
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Keeps me safe!
I was looking for a medic alert alarm…
I was looking for a medic alert alarm for my father and I google it and came across Halo though there were others who are selling the same product but I was impressed with their response and the customer representative was very professional and
knowledgeable and very patience. Honest straightforward information.
Honest straight forward informative interchange.
I was interested in pro-actively pre-planing my retirement years, living alone. I have been considering a medical alert alarm and decided to do something about it. I sent my contact info to Liberty Alert (Solo). I was contacted by one of their agents who thoroughly explained the product and the service agreement (prices & duration). A followup phone converation and decision was made to make the purchase. The Alarm was delivered within 2 days and a followup/activation call was made to set up the product and familiarize myself with product operation. Excellent customer service, honest straightforward information, no hard sell. I hope my health doesn't deterioate but should it head in that direction, I have peace of mind on hand. A very good experience.
Staff very helpful
It gives peace of mind.
Very positive experience. Everything explained well. Makes me feel relaxed knowing I have someone watching my back. Thank you. Will keep you posted going forward.
The agent to whom I was speaking with…matthew
The agent to whom I was speaking with was very helpful and explains everything in a manner to which I could understand. When I was having trouble with the charger he was able to understand what it was and helped me fix it.
John Montano was my agent for Liberty…
John Montano was my agent for Liberty Security. He was very courteous and was able to answer all of my questions. It was quick and easy to set up my Medical Alert Device with him quiding me every step of the way.
The device I received is Awesome
The device I received is Awesome! Will keep me Safe! Mmia walked me thru the instructions how to use my device! She is very Awesome herself and is very kind! Thank you!
John Montano was very helpful in …
John Montano was very helpful in setting me up
David was my personal rep
David was my personal rep. He was very. He was very thorough in explaining the system leaving little room for questions. We had a personal conversation as well and he was very patient listening to me and my thoughts. He spent all the time necessary in listening to me and my concerns. He was one of the main reasons I went with this system and am glad I did. He followed up with me after I received the fob and I had already activated it and was wearing it
John Montana's Review
John Monrano was my rep and he was Awesome to say the least. I would highly recommend Halo or John to represent them for a Halo Safety Alert. John was very Professional and. considerate in all my dealings and represented the company in every way during our conversations.
David was my personal rep
David was my personal rep. He was very. He was very thorough in explaining the system leaving little room for questions. We had a personal conversation as well and he was very patient listening to me and my thoughts. He spent all the time necessary in listening to me and my concerns. He was one of the main reasons I went with this system and am glad I did. He followed up with me after I received the fob and I had already activated it and was wearing it
A pleasure to deal with and a asset to the company and as a concerned individual!
He rates a 10 out of 10 in my book!
Thank you David!!!
They made sure the halo was up and…
They made sure the halo was up and running. Courteous people.
I have my Holo for a month and can't…
I have my Holo for a month and can't say enough about it. But first I would like to thank John Montano for his expertise in explaining the Holo functions. He was very profesional and answered all my questions in an easy to understand manner. Secondly I had 2 incideents where I set off the system.....both by accident. I hit the SOS button and had to dig thru bag to press the SOS button to deactivate it. I was not quick enough and the call centre was talking to me within 20 seconds or so. The other time I knocked the Holo off my night table and it went under the bed. Again the call centre was inquiring if I was all right while I sheepishly explained what had happened.
True Profesional John Montano
John Montano was a very pleasant person to deal with.
Everything was explained and my questions were answered very professionally.
A true professional
Thank you
John Montano
Nice people to talk to
Nice people to talk to. Was easy to setup the unit. Hopefully don't have to use it but I have confidence with it.
John Montano- excellent customer service
John Montano, our customer service rep was extremely helpful in explaining how the device works, and what to do in any emergency situation where my husband might fall or falls. He listened to and answered all of our many questions quite thoroughly. I appreciated him phoning to let me know that our unit had arrived at the post office, and again to help us activate and make sure the device is working properly. He is an asset to the company.
Well worth the click!
Clicking on a Facebook add can be less than ideal but this company, Mathew specifically, is the exception. Mathew has done everything he said and the product is exactly as advertised. As someone who misses my independence after and MVA, this give me (and my care givers) a bit more confidence. Thanks very much!!
It is a great way to know my mother is…
It is a great way to know my mother is ok when I’m unable to be around. David was excellent at explaining how this works and very patient in waiting for my availability. An all around great product.
Everyone should have one!
I'd been pondering getting a security device for about 2 yrs now and when I got the call, the timing was perfect. The agent, John Montano answered all my questions politely, patiently and confidently. I felt reassured that this was the system for me. I promptly received the unit and John patiently helped me set the system up in no time. Such an easy system, at a
reasonable price. I makes me feel much safer knowing I have it and it really reassures my family. Thanks John!!! Your pleasant manner was a big plus and I thank you for your understanding with the slight delay with the set up. Now I am reassured knowing I can get help at the touch of a button!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








