Received my device quickly. Setup was straight forward and response to testing was quick and efficient. Follow up call next morning to answer any question. My only concern is lack of info in instructi... Ver más
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Consulta las opiniones de los clientes
The watch arrived as indicated and I received a voice mail advising me to charge the device then call for assistance with the set up. Placed a test call. Neal was very helpful walking me through the... Ver más
Very informative. Answered all my questions. Wanted to know a bit about my father. Wasn’t pushing about a purchase when I only wanted information.
I am satesfy(Like it ) how John led me trough set a Contract and how he promise Alert unit was delivered i read instrution charge battery then press botton to activated and few hr... Ver más
Información sobre la empresa
- Servicio de asistencia médica de emergencia
- también en la categoría
- Proveedor de sistemas de seguridad
Escrito por la empresa
Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.
Información de contacto
Suite 3400, 10180 - 101 Street NW, T5J 3S4, Edmonton, Canadá
- 1-888-411-4656
- hello@holoalert.ca
- myholo.ca
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holo fall detection pendant
After a fall, I decided it was time to get my father a fall detection device and that’s how I found Holo.
After I requested information online from the company I received a phone call from David. He was very helpful with all the questions I had about their service, and I decided to get the pendant.
The order was sent out that day, received at the post office in 3 days.
The pendant came charged and a test run was performed so my father knew what to expect if he fell and had to push the button. He had a few questions that were answered at that time, he said by a really nice lady from the Holo team. He is hard of hearing so it was determined he needed the volume a little higher.
He was surprised to hear that his new Holo pendant will work anywhere in Canada and the States. The best part it is so easy all he has to do is put it on the charging station every night and wear it..
If you are looking for a fall detection device for your loved one or yourself I highly recommend Holo.
Doing the set up was described very…
Doing the set up was described very well. Everyone that works at Holo Alert Device are amazing. When the care place called during set up they were understood by me and to me. Amazing device!!!
I had a very positive experience from…
I had a very positive experience from my initial contact to setting up my fall protection. unit I like the appearance of the necklace - it is small, fashionable and blends in really well with my fashion style which is classic. My unit arrived ahead of time and even though I requested my plan begin in January 2024 it was still sent to me. I would not have a problem referring this company to any of my friends and relatives. Thank you so much. Marg
David and Carly make my experience…
David and Carly make my experience getting a Holo watch so easy. Thanks so much, guys... It's hard getting old... Nobody told me..
Carla was very excellent in taking mr…
Carla was very excellent in taking me thru steps to get my halo up and running. She made me very comfortable and confent that she knew what she was talking about.
thank you very much for the Holo Alert
thank you very much for the Holo Alert. I feel more secure in my daily walk abouts and especially in the winter. I will have more confidence in walking on the ice and snow on the walk ways. A couple years ago I slipped on the sidewalk and it was dark. Will be walking in the dark again this year. Thanking everyone at Holo Alert for their great service.
I am very happy with the service and…
I am very happy with the service and instru tion I have received this far.
Having this device and monitoring has given me a much needed piece of mind. I will most definitely recommend this to my friends and acquaintances.
Thank you so much
Yours truly
Linda Fleming
Peace of mind
Great Canadian company. Everyone I spoke to was friendly and helpful. Delivery was prompt and set up easy. Thank you Holo for the peace of mind you provide to me and my family.
Both Mia and Karly were very patient… Great
Both Mia and Karly were very patient with explaining the whole system to me. They were both very pleasant to talk to. It was just a very good experience all the way around.
The staff make the experience a…
The staff make the experience a wonderful peace of mind. The product itself is fabulous thumbs up. I feel so safe and secure knowing that if I fall I will receive the help I need. Awesome 💯 all the way around thank you so much ☺️
Excellent prompt and easy delivery and helpful and courteous services and help
Excellent, fast delivery courteous and patient help. Great experience so far. Thanks for that
Reading about Holo Alert made me…
Reading about Holo Alert made me wonder. I don't really think I need it, but then, I am in better health than most people my age (85) and I do live alone. I decided to contact them. My experience with the several reps I spoke with was great, they were polite, helpful, and knowledgable. Now that I have the device, my children and grandchildren tell me they feel more relaxed about me living alone and doing all the things they know I do. I still don't believe I need it, but then, if ever I do need it, it's too late to get one.
Halo Mini
I submitted an interest in receiving this product and the very next day I had a contact via phone his name was John who was very welcoming and informative .
The decision was made for me to get the Halo which I received the very next day, talk about fast service. So I spoke with John again who guided me through the process of installation which was a minute process.
I find the product quite handy, I have placed it around my neck and It is quite comfortable and almost forget that I am wearing it.
Confidence!
I feel a lot more confident wearing this device! I still stagger some but I am feeling better knowing someone out there has my back!
Everyone I spoke with knew the product…
Everyone I spoke with knew the product very well and was very helpful in helping me get my service up and running. They were polite and patient. I would recommend them highly.
I absolutely love this device!
I absolutely love this device and the team that works with it helping you fully understand it all. Very clear audio and prompt service upon pressing the button...very impressed! 💕
Excellent Customer Service & Knowledgeable Representation of Product
The company rep immediately responded to my inquiry about their services. When I decided to follow through with connecting with a telephone call, their representative was very knowledgeable of their product(s) and services and able to answer my questions before they were even asked.
The rep with whom I was working was personable and connected with me later on upon delivery of the product to be on standby to ensure it was setup, connected and ready to go.
The product received was as described on the website and elaborated upon by their company representative.
Helpful help
The people are very helpful and easy to understand. They made sure their instructions were understood before proceeding with the initial setup. When a further call was required the follow-up was as good as the first step. Very personable people and a credit to the company.
Holo has restored my confidence to be able to enjoy my life again!!
I am a widow and have been contacted by many scam artists trying to sell me so many different things to help me to live better, so I tend to err on the side of caution. Last year I broke my ankle and even now after a year of therapy and surgery, I realize that my ability to walk again will always be impaired. I walk with a cane and have actually lost my balance and fallen. I was researching fall alert buttons but never received such a courteous or helpful encounter till I talked to David at Holo. He addressed all my issues and made me feel like my issues were important to their company. He guided me through the whole process from ordering to receipt to testing my life button. It is my life button now and I will always be grateful for all their help and wonderful and timely service and care. I live in a senior's retirement community and recommending Holo to my friends and neighbours. Being alone, it has given me back my confidence to go for a walk and enjoy my life.
I changed from Life Line
I changed from Life Line and I have to say I found the fob to be heavy and I also didn’t like the silky cloth that covered the wires, no way of washing it. So when I was on Facebook I saw an add for a smaller Fob and lighter, and a lot less money I called and talked to Mia Klots. She has been wonderful she has gone above and beyond to help me.
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