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my money matters. Opiniones 

607
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I spoke to Sandra, She was very polite, explains things well and was very patient with me. I myriad of questions regarding my set up and the emails I have received and she was able to help me throug... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nirin was very helpful from start to finish. Responded quickly to my questions and provided clear instructions that helped me find exactly the information I required. The guidance was accurate, easy... Ver más

Valorada con 5 estrellas sobre 5

I contacted My Money Matters with a query regarding my AVC and Nieran who I spoke to was very helpful and patient and explained clearly what i needed to do and the steps I needed to take- I was please... Ver más

Valorada con 5 estrellas sobre 5

Excellent Customer Service, in particular a chap called Nirin who was professional, friendly and efficient. He was also very kind which I was grateful for. Above all though he helped me resolve my pr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios financieros alternativos

Escrito por la empresa

Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

607 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(607)

593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Warm and Complimentary

Warm and Complimentary
Kelsey was extremely friendly, professional and helpful throughout our conversation. She took the time to listen and made the whole experience pleasant and straightforward. I really appreciated her warm approach and the excellent customer service she provided. Thank you, Kelsey!

12 de octubre de 2026
Valorada con 5 estrellas sobre 5

There were difficulties with calculator…

There were difficulties with calculator online but Kelsey resolved everything for me quickly and easily

1 de octubre de 2026
Logotipo de my money matters.

Respuesta de my money matters.

We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Excellent Customer Service, in particular a chap called Nirin who was professional, friendly and efficient. He was also very kind which I was grateful for. Above all though he helped me resolve my problem and came up with a solution in record time.
Many thanks Nirin and All the Best to you

6 de octubre de 2026
Logotipo de my money matters.

Respuesta de my money matters.

Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.

Valorada con 5 estrellas sobre 5

great customer care

I initially had a problem, not being able to create my account, and struggled to get anyone to help for a couple of days, but when I did receive an answer, the person apologised for the delay and was very helpful, listening to the problem, having done some work to repair the issue, and offering different choices going forward.

6 de octubre de 2026
Valorada con 5 estrellas sobre 5

Call resolved the problem in minutes

Call resolved the problem in minutes. Sandra was able to confirm the issue was wider than just my account and also resolved the updated figures. A really helpful contact who has a lovely Scottish accent.

1 de octubre de 2026
Valorada con 4 estrellas sobre 5

Friendly and efficient

Friendly and efficient. Achieved everything I wanted to do.

28 de septiembre de 2026
Logotipo de my money matters.

Respuesta de my money matters.

We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.

Valorada con 5 estrellas sobre 5

Nirin was really polite and helpful…

Nirin was really polite and helpful with my query very professional.

25 de septiembre de 2026
Logotipo de my money matters.

Respuesta de my money matters.

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.

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