I spoke to Sandra, She was very polite, explains things well and was very patient with me. I myriad of questions regarding my set up and the emails I have received and she was able to help me throug... Ver más
La empresa ha respondido

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I spoke to Sandra, She was very polite, explains things well and was very patient with me. I myriad of questions regarding my set up and the emails I have received and she was able to help me throug... Ver más
La empresa ha respondido
Nirin was very helpful from start to finish. Responded quickly to my questions and provided clear instructions that helped me find exactly the information I required. The guidance was accurate, easy... Ver más
I contacted My Money Matters with a query regarding my AVC and Nieran who I spoke to was very helpful and patient and explained clearly what i needed to do and the steps I needed to take- I was please... Ver más
Excellent Customer Service, in particular a chap called Nirin who was professional, friendly and efficient. He was also very kind which I was grateful for. Above all though he helped me resolve my pr... Ver más
La empresa ha respondido
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
First Floor, 5 Fleet Place, EC4M 7RD, London, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Warm and Complimentary
Kelsey was extremely friendly, professional and helpful throughout our conversation. She took the time to listen and made the whole experience pleasant and straightforward. I really appreciated her warm approach and the excellent customer service she provided. Thank you, Kelsey!
There were difficulties with calculator online but Kelsey resolved everything for me quickly and easily

Respuesta de my money matters.
Excellent Customer Service, in particular a chap called Nirin who was professional, friendly and efficient. He was also very kind which I was grateful for. Above all though he helped me resolve my problem and came up with a solution in record time.
Many thanks Nirin and All the Best to you

Respuesta de my money matters.
Katie patiently explained the reason why I had an issue with my Shared AVC application and resolved it for me. First class service.
very informative presentation and good customer service.
Very nice and helpful customer service from the person I spoke to.
I initially had a problem, not being able to create my account, and struggled to get anyone to help for a couple of days, but when I did receive an answer, the person apologised for the delay and was very helpful, listening to the problem, having done some work to repair the issue, and offering different choices going forward.
I had got confused with my AVC and rang the help number. The person on the phone was super helpful and it was sorted in minutes.
First class help and assistance. Fully reccommend.
Kelsey from customer services was really helpful and sorted my problem out straight away. Much better than going through a web chat etc.....
The customer support officer was extremely well mannered and very helpful, he provided clear guidance which demonstrated depth of knowledge and required technical support.
Call resolved the problem in minutes. Sandra was able to confirm the issue was wider than just my account and also resolved the updated figures. A really helpful contact who has a lovely Scottish accent.
Thanks so much to Katie - super quick, efficient and very friendly. What an asset to your company!
Great customer support given by Kelsey at MM. Request actioned and enquiries answered swiftly and efficiently. Very happy with the service provided and would recommend them for sure.
Professional service. Listened and responded well to my queries. Excellent customer service.
Friendly and efficient. Achieved everything I wanted to do.

Respuesta de my money matters.
Nirin was really polite and helpful with my query very professional.

Respuesta de my money matters.
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